The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Se mer
Företaget har svarat
Great experience. Graham talked me through my options and gave me a quote on the day. He contacted me a few days later to see if I had made a decision. I decided to order my new bed and am now awaiti... Se mer
Företaget har svarat
Excellent product knowledge well explained in the Bexhill shop. After an expensive mistake with a previous bed it was good to have the option of a 60 day trial. There is a good range of sizes, ha... Se mer
Företaget har svarat
We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Se mer
Företaget har svarat
Skrivet av företaget
At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.
Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.
We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.
Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.
Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Spent a long time in Sussex Beds, lots of advice available from the salesman. He also gave us time to be able to compare on our own. We felt comfortable in the shop without being hurried

Svar från Sussex Beds
V knowledgeable staff. Good selection and price range.

Svar från Sussex Beds
Very pleased, efficiently performed. i would recommend to a friend. Thank you.

Svar från Sussex Beds
Very helpful staff in the uckfield branch

Svar från Sussex Beds
Well informed salesman respectful, mature and not pushy
I purchased a better Mattress as a result
Delivery very efficient helpful and efficient deliverers
Overall a very well organised and professional service
Highly recommended

Svar från Sussex Beds
Had a great experience in buying my bed & divan base.
I dealt with Ian, & he was very kindly, friendly, knowledgeable & patient with me. I tried 3 beds & took my time, as I was choosing much comfort, with having fibromyalgia. Very happy with the mattress I chose!

Svar från Sussex Beds
An easy to use booking system was a great start, and the welcome when we were early was great.
Good product selection, which was well explained by a knowledgeable team.
We were finally able to make a selection and given time to make the decision. The choice is a good comfortable bed.
Thank you.

Svar från Sussex Beds
We chose to buy from Sussex Beds as they are a family firm and we are so pleased that we did. My auntie is housebound so I had to test beds for her, the staff were so knowledgable and kind and explained the pros and cons of each mattress to me patiently. When something wasn’t quite right the staff pulled out all the stops and went above and beyond to sort the issue. I cannot thank them enough.

Svar från Sussex Beds
Absolutely 1st class service. Karen was great, so friendly, knowledgeable and just great. Bought a new bed and mattress on Monday returned today, Wednesday to buy another mattress as we were so impressed.

Svar från Sussex Beds
Good selection of beds and mattresses. Very knowledgeable sales people, we explained my wife suffers from fibromyalgia and had certain requirements and we were shown a selection of mattresses that offeredwere just what she needed. Would certainly recommend.

Svar från Sussex Beds
Your blokes couldn't be more helpful.they were brilliant.

Svar från Sussex Beds
When I had a problem with my mattress they contacted the maker and addressed the fault with them. I now have my new mattress and am very pleased the outcome.

Svar från Sussex Beds
Great customer service from Lydia in the Uckfield shop who helped us chose the right bed. The pricing was easy to understand and well presented. The delivery of the bed was well organised and communicated as they had stored it until we were ready to receive it. The delivery men did a great job of getting the super king size bed up our stairs! Very pleased with the overall experience.

Svar från Sussex Beds
Ours was an emergency purchase as our bed had broken. We visited the Portslade branch (closest to home) where we were greeted with a friendly smile. Having divulged the urgency and our requirement we were offered a clearance/cancellation which suited us. There were discounts involved and delivery with three days. Perfect!! We would recommend Sussex Beds for friendliness, efficiency, range of product and price. What more can I say.

Svar från Sussex Beds

Svar från Sussex Beds
Brilliant service in store and quick delivery 👍

Svar från Sussex Beds
I recently purchased two beds from the Maidstone store of Sussex Beds. I was impressed by the high standard of customer service and the personal attention to detail. Our experience was hassle-free and we were allowed the time to consider various options, before reaching a decision on our choice of beds. Katrina, the Store Manager, was also great at keeping us informed at all stages of the ordering and delivery process. John and Mark, who delivered our beds, were polite and professional, clean and tidy in their approach, and took extreme care in ensuring the beds were installed correctly and in removing all packaging, old beds etc. I would highly recommend Sussex Beds

Svar från Sussex Beds
Bexhill branch staff are always so helpful and friendly. They always provide a professional and excellent service. The delivery team kept us informed with emails and a call just before they arrived.
Five stars all round 🌟

Svar från Sussex Beds
In store when I ordered the bed in Worthing , served by Sonia , who was extremely helpful and gave very good advice. She has served me before a few years ago as well, and she was just as helpful then.
The delivery was quicker than expected short of two weeks and the actual delivery and assembly of the bed went very well.
The two delivery guys were very helpful, polite, knew exactly what they were doing.
Rang 30mins before delivery and nothing was too much trouble.
Would highly recommend this company.

Svar från Sussex Beds
Super helpful staff on both visits to the showroom. No hard sell just good old fashioned advice and help in making the right decision regarding our new bed - quite refreshing !!

Svar från Sussex Beds
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.