With severe COPD and heart failure I had doubts as to whether the Tern QuickHaul P9 would give me the mobility I lacked having been housebound for the last year. It has exceeded my expectations, maki... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Professional and friendly, provided an excellent service. Most helpful, couldn't believe how quickly they responded to emails even out of working hours. The bike was delivered earlier than expected, c... Se mer
Awesome company I bought my first eMTB from them - Orbea Rise m20. It's always stressful making such an expensive purchase. By the end of the in-store process, which involved lots of decision making... Se mer
Found via web search for specific model and price in my area. Helpful, knowledgeable, polite and friendly. Checked over the bike prior to sale. Selection of good quality accessories available. F... Se mer
Företagsinformation
Om Surge Bikes
Skrivet av företaget
Surge Bikes is the perfect place to start your e-bike journey. Shop either online or at our Hampshire store. We stock a carefully curated range of e-bikes in all categories from Cube, GoCycle, Haibike, Mondraker, Orbea, Riese & Müller, Surge and Tern e-bikes. Test rides are always available in a safe environment across the full range of our e-bikes, including all Cube, Riese & Müller & Tern cargo bikes. We are particularly noted for our knowledge and range of cargo, mountain, trekking and road e-bikes, as well as for our outstanding coffee.
eBike Categories
Kontaktuppgifter
Unit 7C Cufaude Business Park, Cufaude Lane, RG26 5DL, Bramley, Storbritannien
- 01256 648510
- info@surgebikes.co.uk
- surgebikes.co.uk
Great customer experience from start to…
Great customer experience from start to finish.
10 augusti 2024
Always fantastic service.
13 juli 2024
Tern GSD
I recently brought a Tern GSD from Surge Bikes. From my initial enquiry Matt took the time to understand how I'd be using the bike (mostly for carrying children) and help recommend the necessary accessories and check for compatability etc.
The bike was built and sent quickly and Matt also helped chase the freight company when I hadn't had my delivery date confirmed.
Overally a totally seamless experience, thank you very much!
10 augusti 2024
Surge Bikes keep a great range of bikes…
Surge Bikes keep a great range of bikes in stock so I was able to try out, buy and take away on the same day. They were super helpful.
20 juli 2024
Drove down from Eastbourne to look at…
Drove down from Eastbourne to look at one of there bikes. Lovely welcome with a offer of a coffee. Great service. Lovely to feel welcome.
10 augusti 2024
Very friendly and helpful
Matt and the team made the whole purchase experience very simple. They have a great range of bikes, but if you're after something special they are one of the few Mondraker stockists in the UK.
10 augusti 2024
Fantastic service start to finish
Fantastic service start to finish. Couldn’t recommend this company more. Was a pleasure to buy my bike from them.
10 augusti 2024
Highly recommend surge bike
Highly recommend surge bike, I had an excellent experience with them, excellent communication and speedy delivery.
10 augusti 2024
Highly recommended
Received good advice on the bike I bought. Staff were polite and professional. No power sales, told me what I needed to know and then let me make a decision.
The bike arrived on time and was well packed.
Highly recommended.
5 juli 2024
Very good company
Very good company, very prompt in all correspondence and professional, they even provided a full brief on the bike as part of the delivery. Would definitely recommend.
10 augusti 2024
Very good service
Very good service and support. Super happy with the new bike.I will definitely recommended to everyone.
10 augusti 2024
Great comms and service
Great comms and service. They made everything Very easy. Bike delivered in good time. Can’t fault them at all
10 augusti 2024
Great customer service
Great customer service, very helpful, and the ordering system on the website was very intuitive. The delivery of the bike and accessories was also very efficient. Overall, a really good experience and I’d recommend dealing with Surge Bikes to anyone.
10 augusti 2024
Great bike very helpful team
Great bike very helpful team. I had an issue with the rear tyre innertube, and Surge explained how to remove the rear wheel and gear cables. Thank you!
10 augusti 2024
Great to deal with
The way you order was different to what I'm used to, no buy it now type option.
Instead I enquired about the bike and then had a email back to make sure I was happy with the size and was told bike was in stock & it was shipped the following week. Very happy with process.
20 juli 2024
Fantastic customer service
Great company to deal with, from start to finish my experience with Matt was exceptional. 5 starts
20 juli 2024
Outstanding service!
I bought a Tern GSD bike at Surge bikes and the experience was outstanding! First, the 10% discount in accessories is amazing. Second, they suggested what accessories to get, which was super helpful since I'm new to these bikes. Finally, it was delivered on time, all assembled and neat and Mark gave a nice introduction to the bike.
16 juli 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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