Top stuff from Superpet. Great speed and top quality, been buying from them for years, never gone wrong. Support the independents whilst we still can x
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really happy with my order! It arrived quickly and right on time. Everything was securely and carefully packed, so there were no issues with the delivery. I’d definitely order from superpet again
Dreadful customer experience ... I'm still missing a 25kg bag of peanuts from my order a week ago ... All my requests for help have resulted in fobbing ... I've now been told I have to wait another 7... Se mer
Företaget har svarat
The dog flea tablets and flea house spray have work so well my dogs have not had fleas for months now and my house is now clear of them
Företagsinformation
Skrivet av företaget
Superpet Ltd opened its first shop in 1982 in New Milton. A family run business with a wealth of knowledge and experience. As the retail market has changed to become more online so has Superpet Limited, creating our Amazon and Ebay shops that now sell all over the world.
Kontaktuppgifter
Wilverley Road, BH23 3RU, Christchurch, Storbritannien
- 01202 483797
- Sales@superpet.co.uk
- superpet.co.uk
3,7
Medel
819 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely fresh hazelnuts.
Lovely fresh hazelnuts from this company. Great price and speedy free delivery. Excellent.
25 mars 2025
Wonderful people with always a quality…
Wonderful people with always a quality service and fast delivery with great prices. Thank you to the beautiful people making us and our furry friends happy
25 mars 2025
Delivery was ontime
Delivery was ontime, good value it was the cheapest that we could find searching the net, free delivery via Royal mail. We have used Supervet a couple of times and a constant good service.
25 mars 2025
Really poor customer service
Really poor customer service. Raised a complaint last week, still waiting to be contacted.
25 mars 2025
Svar från Superpet Limited
Hi There,
We are sorry for this.
The escalations manager is away on holiday currently, and will not be back until Monday.
Please contact us again with your complaint and I shall get this raised for you.
We are sorry about this delay.
Superpet Limited
I ordered these whilst I was away and…
I ordered these whilst I was away and they were there waiting for me when I got back. The squirrels will love them
25 mars 2025
Excellent all round.
Excellent customer service & speedy delivery of quality bird seed at competitive prices.
22 februari 2025
Excellent company
Excellent company. Selling quality branded dog treats, well below retail with free shipping and fast dispatch. No brainer really…
13 mars 2025
Omdöme utan inbjudan
Purchased whimzees small alligator 150…
Purchased whimzees small alligator 150 box, always use these but with 2 dogs having 1 chew per day each needed to try for a lower price, Superpet price was by far the best. Will definitely purchase again.
Also transaction was super easy and delivery was quick.
24 februari 2025
Omdöme utan inbjudan
Superb Service
Superpet is one of the most efficient companies I deal with. Good quality products and orders swiftly despatched. The local birds and squirrels are more than happy too!!
22 februari 2025
Yakker bars for the dog
Yakker bars for the dog, so I’m not sure what they taste like really!
22 februari 2025
I had a very happy and great experience.
17 februari 2025
Omdöme utan inbjudan
Another great experience from Superpet
Another great experience from Superpet. Product always available and good delivery service too.
Am loving the subscription service that is now available!!
11 januari 2025
Omdöme utan inbjudan
Good price,good product and always…
Good price,good product and always delivered quickly.
25 januari 2025
Birds love them.
Always a good quality product at a competitive price. Order dispatched quickly.
25 januari 2025
Bad business practices.
Bad business practices.
I am one of those, a loyal customer, ordering from them for two years twice a month. On many occasions there where what we call red flags, but I was thinking human error maybe one off, giving them another chance, (product not as described - subpar quality, email communication not answered, ignored)
On 17 December ordered with Superpet
25kg of seeds, dispatched and suppose to arrive on 20th December, it is 15th January already the oder never turned up.
Chased them up, lost count how many times, asking to refund or sort out with the delivery company, it does not get anywhere no refund, no product, no answers. Credit card people saying it a commercial dispute, bad business practices, but not fraud. Took screenshots of all communications, order placed, payment, account information, building up a case, will be submitting my claim though Financial Ombudsman. Order 76802.
17 december 2024
Omdöme utan inbjudan
Svar från Superpet Limited
Good Morning Karin,
I am sorry to hear about your experience this is certainly something I would like to investigate and put right.
However I cannot see any order details within your review, if you can either contact us again for us to to investigate further or if you can attach your details to this review and I will be sure to take a look for you.
Kindest Regards,
The Superpet Team
Great value for money!
Great value for money and excellent, quick service with hassle free delivery. I rate Superpet Ltd as the best I have experienced!
6 januari 2025
Omdöme utan inbjudan
Great prices
Great prices, free delivery, plus excellent choice of pet treats and toys.
8 januari 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.