Lucky from upton park She is really helpfull super first in customer service , I came from farnce and i really impress about her knowlege on skin product and all cosmetic. I give her 100 out of 100... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What could go wrong, bought previously so ordered same size as previously. Absolutely huge, why can't they sort their sizings out. When you want to return you have to have your return approved and the... Se mer
Företaget har svarat
Swift delivery of my regular purchase of classic flatforms. Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄. I exchanged... Se mer
Företaget har svarat
Superfamily is an absolutely superior Brand. The company keeps abreast with all latest trends and styles. It’s a brand that is top notch for style comfort and brand Superga is a name that is worn by... Se mer
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4,4
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great website with fantastic selection…
Great website with fantastic selection of shoes, the Ivan Lendl trainers my husband bought are stunning.
5 augusti 2025
Svar från Superga UK
We're happy to hear that you found a fantastic selection of shoes on our website. We're so glad your husband loves his stunning Ivan Lendl trainers. Thanks for the positive feedback!
Excellent
Excellent, thank you! The process was brilliant from start to finish and the product is great.
3 augusti 2025
Svar från Superga UK
Hello Lottie
We're happy to hear that you found the process brilliant and the product great from beginning to end. Thank you for your positive feedback; we appreciate it!
The Superga Team
3750 CERAMIC PRINT LEGGERA
Shoes are stunning - delivery really fast. Very pleased. Contacted customer service who were really helpful.
Ordered 3750 CERAMIC PRINT LEGGERA - very pretty trainers.
19 juli 2025
Svar från Superga UK
Hello Nicky
We're happy to hear that you found your new superga trainers stunning and that you were pleased with the fast delivery! We're also glad our customer service was helpful.
The Superga Team
Prompt delivery of my order.
14 juli 2025
Svar från Superga UK
Hello Sally
We are happy to know your order arrived promptly! Thank you for your feedback; we appreciate it.
The Superga Team
Serdecznie polecam
Szybki, sprawny proces zakupowy. Dobrej jakości produkty, świetny styl.
4 augusti 2025
Svar från Superga UK
Hello Aneta
We're happy to hear that you received our product quickly! Thank you for your positive feedback; we appreciate it.
The Superga Team
Prompt despatch of quality trainers
1 augusti 2025
Svar från Superga UK
Good afternoon
We're happy to hear that you received your quality trainers quickly. Thank you for your positive feedback; it means a lot to us.
The Superga Team
Lovely made pumps in navy
Lovely made pumps in navy. I am normally a size 6 but took a size up as I find with these types of shoes it gives me a bit more room in the toe area and the size 40 fits perfectly. They were comfy on, straight out the box and are now my new favourite pumps.
2 augusti 2025
Svar från Superga UK
Good afternoon
We're happy to hear that you find the navy pumps lovely and comfortable! It's great the size 40 fits perfectly and they've become your new favorites. Thank you for sharing your positive experience with us.
The Superga Team
Good product fast delivery
2 augusti 2025
Svar från Superga UK
Hello Aurelio
We're happy to hear that you received our product quickly! Thank you for your positive feedback; we appreciate it.
The Superga Team
Love these products
Love these products, excellent quality, your service is done with the upmost professional approach, and the delivery service excellent.
Well done to you all and thank you.
2 augusti 2025
Svar från Superga UK
Hello Denise
We appreciate your positive feedback! We're so glad you love the products and that you were satisfied with the quality and professional service, including the delivery. Thank you!
The Superga Team
Easy to use the website
Easy to use the website. Quick delivery. Good communication.
I ordered 2 pairs of trainers. Both are lovely. The white pair are quite narrow and stiff, but hopefully will loosen up.
31 juli 2025
Svar från Superga UK
Hello Fiona
We're happy to hear that you found our website easy to use and that you received quick delivery and good communication. We appreciate your positive feedback on the trainers.
The Superga Team
Go with everything shoes
Great value, comfortable, I got them for holiday shoes and love them. I wanted something to go with everything and keep packing light. Great with wide leg trousers, dresses or shorts.
12 juli 2025
Svar från Superga UK
Hello Andi
We're happy to hear that our shoes are comfortable and a great value for your holidays. We appreciate you sharing how versatile they are with different outfits!
Thanks for your positive feedback.
The Superga Team
Failed delivery/re-delivery
After ordering, the beautiful shoes were too big. I returned these and re-ordered the smaller size to be delivered at my local Post Office. For some reason the courier delivered to a post office 20 Miles away, which were then returned to you. I contacted you and asked for them to re-delivered, but instead a refund was processed. When I highlighted this, I did receive an apology but there was no offer to re-send the shoes. I have not attempted to re-order.
31 juli 2025
Svar från Superga UK
We regret that the shoes were too big and that the re-delivery didn't go as planned. We're sorry the order was refunded instead of reshipped. We appreciate you bringing this to our attention, and we'll review our processes to prevent similar issues.
All good
It's an easy website to navigate, delivery was speedy and the products are well priced
28 juli 2025
Svar från Superga UK
We're happy that our website is easy to navigate, and we appreciate your positive feedback regarding our speedy delivery and well-priced products.
A generally good experience of online…
A generally good experience of online ordering and delivery
6 juli 2025
Svar från Superga UK
Hi Chrissy, we're glad your online ordering and delivery experience was good. Thank you for your feedback, we appreciate it.
Superga Customer Service
What could go wrong
What could go wrong, bought previously so ordered same size as previously. Absolutely huge, why can't they sort their sizings out. When you want to return you have to have your return approved and then pay to return. Won't be ordering from them again as they didn't even acknowledge the problem with their sizing
4 juli 2025
Svar från Superga UK
Hi Carole, I'm sorry that your shoes were not a good fit. I'll be sure to pass your feedback on to the team.
Superga Customer Service
Quick delivery will keep eye out for…
Quick delivery will keep eye out for offers in future 👍
23 juli 2025
Svar från Superga UK
Thanks for your positive feedback Colin. We look forward to seeing you again soon.
Kind regards,
Superga Team
Svar från Superga UK
Hi Simon, we're happy you find excellent value in our product and appreciate the quick delivery! Thanks for your positive feedback.
Superga Customer Service
Svar från Superga UK
We appreciate your positive feedback, Tricia. We're happy to hear that you received your trainers quickly and that they were well-packaged.
Superga Customer Service
Svar från Superga UK
Hi Lynne, thanks for taking the time to leave a five-star review. We're delighted that you've had a great experience shopping with us.
Superga Customer Service
Svar från Superga UK
We're happy to hear that you enjoy our shoes. Thank you for making them your go-to choice for spring and summer!
Superga Customer Service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.