Supercracow Omdömen 

We were picked up on time and the driver of the bus was very polite and a safe driver.
She fully explained the tour prior to our arrival
Upon arrival at Auschwitz the entry process was well conducted and our guide was very informative.

I like the guide but i am dislike because you change me the hower of the tour. I had chooseen at 10 pmo clock and we did the tour at 12.40 pm.

I had a fantastic experience with SuperCracow! I booked a trip to Auschwitz-Birkenau and the Salt Mines, and everything was very well organised from start to finish. The price was very reasonable, especially considering everything was included, which made the whole experience stress-free.

I did run into a small issue with my ticket as I had entered the wrong name, but Magda handled it quickly and professionally. She made sure everything was corrected without any hassle at all—she was absolutely brilliant and a real credit to the company.

The educators/guides were also outstanding. They were incredibly knowledgeable and shared a huge amount of information in a clear and engaging way, which really added depth to both tours.

Overall, I would highly recommend SuperCracow for anyone planning these visits. Great value, excellent service, and a truly memorable experience.

Just a helpful note for anyone booking: your confirmation email may take 1–2 days to come through, so don’t worry if you don’t receive it immediately.

Also, at pick-up points there are often multiple buses arriving at the same time for different tour groups (and different languages), sometimes even from different companies. It can feel a bit hectic, but don’t be nervous if your name isn’t called right away—you’ll likely be on the next bus scheduled for your tour.

My tour was absaloutly fantastic from start to finish

Very informative tour, great service from driver and tour guide was very helpful and professional

The tour guide and the entire experience was extremely well done.

El transporte fantástico y el guía genial!

Overall a great experience. Other than almost leaving without us in the morning, everything was very well organized. Great guides both at Auschwitz-Birkenau and the salt mine. Well-timed breaks. Good conditions in the bus. So yeah, it was the highlight of our short trip to Krakow.

Our tour was cancelled for Auschwitz. We Booked it 3 months in advance and in English, but they could not find a guide and cancelled it. The only reason for our trip was to visit Auschwitz. They don't even offer an alternative.
Having read other reviews on here, this is not the first time they do this.

Día muy completo visitando Auswicht y las minas de Sal. Michael hizo lo que pudo, pero en algún momento falta algo de coordinación para organizar el día con antelación

We booked the Auschwitz-Birkenau tour for 9:45am, and were told the day before that we had been rescheduled for 12:20pm. Organisation and communication was poor for the pickup, as we were looking for a super cracow coach but actually it seems we had been passed onto a hello cracow tour. The tour itself was very informative and harrowing, but we felt quite rushed in Auschwitz II as it was getting dark. Definitely felt this area could have been explained better. Overall an ok experience but I would recommend booking with other tour operators.

Katastrophal! Hab Wochen vorher Ausschwitz gebucht und Schindlers Fabrik. Schindlers Fabrik wurde eine Woche vorher abgesagt, angeblich wegen einer politischen Veranstaltung. Dann erhielt ich eine Erinnerung, dass am nächsten Tag Ausschwitz stattfindet aber wenige Stunden später kam die Stornierung. Wir hatten keine Chance mehr Ausschwitz zu besuchen! Wählt direkt beim Anbieter und vermeidet diesen hier!!!!

Shocking - Booked well over a month ago a full guided tour to Auschwitz-Birkenau and they have cancelled the tour 3 days before we visit. Although they are offering a refund there was no option of rebooking as they said the provider wasn’t answering . It’s now too late to book else where due to limited available as it’s so popular on a weekend.
AVOID THIS COMPANY and book with a trusted seller.

La nostra guida, di nome Gosia, è stata preparatissima coinvolgente e sempre disponibile. Ottimo tour, molto organizzato. Consiglio vivamente.
Esther e Roby

Booked through get your guide for our trip from krakow to Auschwitz, great communication from supercracow before the day, prompt pick up at a requested time .. (10am), lovely bus transfer team and great , friendly knowledgeable guide agneskia, we learned so much, thank you so much for
a well organised, educational day magda,wieslaw ans agneskia

La visita a los campos de Auschwitz fue muy bien organizada. Una experiencia sobrecogedora, pero necesaria para conocer errores del pasado.

Super guides and very well organised, great trip. Was disappointed in paying for a taxi pick up that only lasted no more than 5 minutes. If I had know the 'actual' coach pick ups, I wouldn't have needed a taxi. Perhaps giving this information out would help.

Affidabili, puntuali e cordiali. Guida impeccabile e organizzazione top, consigliata

Great experience
Very professional