They should have multiple options to make a payment. Taking a card payment over the phone with no options of viewing your account and being charged more for making the payment is horrible.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff is very friendly & professional. They are always there to help with a smiling face.
They did a great job working with me very understanding and very helpful I'll recommend this company to anyone
Very Nice company love during business with them.
Företagsinformation
Skrivet av företaget
Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.
Kontaktuppgifter
12371 Veterans Memorial HWY, 30134, Douglasville, GA, USA
- 1-678-275-2419
2,4
Dålig
19 omdömen
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They should have multiple options to…
They should have multiple options to make a payment. Taking a card payment over the phone with no options of viewing your account and being charged more for making the payment is horrible.
15 maj 2025
Omdöme utan inbjudan
Svar från Sunset Finance Inc. - Douglasville
We appreciate your feedback. While we do not have an online payment option, payments can be made directly at the branch, by standard mail, or as you mentioned over the phone by debit card. In Georgia there is a convenience fee for cards taken over the phone, but not directly at the branch.
The staff is very friendly &…
The staff is very friendly & professional. They are always there to help with a smiling face.
5 april 2024
Omdöme utan inbjudan
There quick to approve you for a loan
There quick to approve you for a loan , and offer cash advances, but you have to go thru Congress to get a receipt for your payments! Which is ridiculous to me. A receipt for your payments is the first thing you should get when making a payment. You should not have to call the office to get a receipt of your payments or have to wait to get a receipt! How else are the customer supposed to keep track of there account! Ooops or is it that you don’t want the customer to know there account Balance and keep Borrowing? I want my receipt! And I want my correct email address saved in my account! I hate I had to go hear but it seems like the only way I can get my point across or the situation resolved. I will be Glad when my account is paid off, The Customer Service here needs work. The customer should not get the run around and should get statements after each payment is made!
8 juli 2022
Omdöme utan inbjudan
Svar från Sunset Finance Inc. - Douglasville
Thank you for your feedback. I am forwarding this to a district supervisor. You are also welcomed to contact our Home Office at 864-886-9950 if needed.
Terrible device they act like they…
Terrible device they act like they don’t want to help you!
7 mars 2022
Svar från Sunset Finance Inc. - Douglasville
Thank you for your feedback. If you'd like to discuss further you may contact our Home Office at 864-886-9950.
They did a great job working with me…
They did a great job working with me very understanding and very helpful I'll recommend this company to anyone
24 oktober 2021
Very Good customer service
28 augusti 2021
Excellent customer care
28 maj 2021
Help me when I really needed it and was…
Help me when I really needed it and was very understanding!!!
24 maj 2021
Great people
22 maj 2021
If you need a loan these are the people…
If you need a loan these are the people to deal with they very understanding and will work with you
21 maj 2021
Excellent customer service
Excellent customer service. Always willing to help. Love doing business with them.
21 maj 2021
One thing about sunset finance they…
One thing about sunset finance they give you a chance to prove yourself and they gave me that chance and I thank them for that and also they are very professional and kind to me every time I call and go in there.
21 maj 2021
The manager Rachael is awesome she is…
The manager Rachael is awesome she is very helpful, understanding, she go out her way to assist you! Just a all around good person I see why she is a manager, she definitely deserve that title.
Gia is awesome also very helpful, good listener and just a positive attitude.
They both have really helped me when I needed the help, and I will always be appreciative of that!!
Keep up the great work!
21 maj 2021
The service is good but their computer…
The service is good but their computer system always seems to be down . I never have had any problems I would recommend them to any one
21 maj 2021
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