Sunly Omdömen 

31
•
TrustScore 2.5 av 5

2,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Ho effettuato per errore un abbonamento e appena ricevuto mail di conferma ho risposto chiarendo k’errore e chiedendo il rimborso dell’addebito. Sono rimasto sorpreso della prontezze Delia risposta... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I dont know how to access the promised benefits after charged 6 dollars. And then, my card company notified me that an additional charges (59 dollars) was made without my knowledge. Thankfully the su... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

This feels like amateur, garage-made software. Once you subscribe, it's nearly impossible to unsubscribe. They promise you everything, but nothing works properly. Avoid!

Företaget har svarat

Betygsatt 1 av 5 stjärnor

the difference between advertising and reality differed a lot. You were offering a solution for 6USD whithout any explanation of how to use it and inmediatly you tried to charge 59 USD what a trick..... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag
  2. också i
  3. Programvaruförsäljare

Skrivet av företaget

Sunly AI is an all-in-one AI platform that brings together AI chat, content creation, image generation and analysis, file processing, voice-to-text, webpage analysis, and research tools in one simple interface. It helps users get answers, create content, generate and understand images, summarize documents, extract key insights from files and webpages, convert speech into text, and research complex topics without switching between multiple separate AI services.


Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

31 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,3

Alla omdömen

(31)

31 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Dark ways to get you in, and then charge you for nonthing

Along with mymanychat, and company zenithforge, specialize and fool people into trial, and the charge fully...they use who knows which ways to get you in, in my case I have neved ever used their tools. They are charged me twice under same email, with 2 banks, I requested they end subscription and refund the money.

13 augusti 2026
Omdöme utan inbjudan
Logotyp för Sunly

Svar från Sunly

Hi Nelson, I am genuinely sorry for the frustration. It is highly unusual for an account to be charged across two different banks. Please reach out to us at support@sunly.ai with the subject 'Trustpilot - Account review' so we can look into your accounts and find a fair resolution.

Betygsatt 1 av 5 stjärnor

Scam artists x 100!

Scam artists x 100!

10 augusti 2026
Omdöme utan inbjudan
Logotyp för Sunly

Svar från Sunly

Hi Grega, I am very sorry to see this rating. We want all of our users to have a positive experience. Please reach out to us at support@sunly.ai with your account details so we can investigate what happened and work on a fair resolution for you.

Betygsatt 1 av 5 stjärnor

Users are lured in by a "$1 trial," but…

Users are lured in by a "$1 trial," but once they sign up, hidden recurring charges of approximately $50 are processed immediately or right after the trial ends.Furthermore, they purposefully do not host an app on the official Apple App Store or Google Play Store. They process payment directly through their own web forms (often masked via Apple Pay or web checkouts), meaning you cannot find an app to use, and you cannot cancel it through your phone's standard app subscription settings.
Honestly I am so disgusted by this type of deceptive behaviour I am now having to call Mastercard to dispute it.
Don’t use it, it is a ruse.

9 augusti 2026
Omdöme utan inbjudan
Logotyp för Sunly

Svar från Sunly

Hi Dawna, we aim to make our trial terms clear during the web checkout process, but I apologize if the transition to the regular subscription caught you off guard. Because our tools are web-based, subscriptions are managed directly through our platform rather than app stores. I would like to review your account history. Please email us at support@sunly.ai with the subject 'Trustpilot - Account review' so we can investigate your billing and find a fair resolution.

Betygsatt 1 av 5 stjärnor

It is a scum operation

It is a scum operation . They are presenting a claude package supposedly and they are mentioning it is cost 1 usd to subscribe for a week unless you cancel within 7 days you will not charged anymore. After you pay 1usd with apple pay youre receiving reoccuring charges of approx 50usd . They are having hiddenly written probably that your paying more but is hidden. Then when you contact customer service they are saying you’ll get refund within 5 days but refund never come. Then you contact again and they are lying that their email while was clear was saying that they are inspecting for refund ajd your refund application failed. Basically they are Dragging you until you get tired ajd loose your hard earned money to a scum operation Sunly ai. Please share to everyone .

22 juli 2026
Omdöme utan inbjudan
Logotyp för Sunly

Svar från Sunly

Hi Aristotle, I deeply apologize for the mixed messages you received from our support team.  I want to personally step in and review the previous decisions made on your ticket. Please email us at support@sunly.ai with the subject 'Trustpilot - Escalation' so we can locate your exact case and find a final, fair resolution.

Betygsatt 1 av 5 stjärnor

MISLED ME FROM THE 1ST INSTANCE .

MISLED ME FROM THE 1ST INSTANCE .
Why offer $1 dollar access and then when you do lead you by the nose to select a button with no indication that whatever you select will incur ADDITIONAL hidden charges.
What is worse - you have to jump through major hoops and it is simply unacceptable that you have to struggle to communicate and retrieve your hard earned $ and in South Africa - it is felt worse - due to the 1:17 exchange rate.
RETURN MY FUNDS

30 juli 2026
Omdöme utan inbjudan
Logotyp för Sunly

Svar från Sunly

Hi Shaun, I am very sorry for the confusion during your sign-up process.  Please email us directly at support@sunly.ai so we can review your billing history, cancel any unwanted add-ons, and find a fair resolution.

Betygsatt 1 av 5 stjärnor

Charged full fee even after cancellation during trial period

Like others, got charged 49.99 even after cancellation within trial period -in effect same day ! Buyer beware. Cannot be trusted.stay away !

19 juli 2026
Omdöme utan inbjudan
Logotyp för Sunly

Svar från Sunly

Hi Laura, I am genuinely sorry for the frustration.  If you canceled on the same day, this charge absolutely should not have happened. I take this seriously and would like to personally review your account's cancellation timestamps. Please reach out to us at support@sunly.ai  with the subject 'Trustpilot - Account review' so we can investigate this and sort out a fair resolution for you.

Betygsatt 4 av 5 stjärnor

Yes this is a scam ,they debited 49$…

Yes this is a scam ,they debited 49$ from my card without my permission even after I stop my subscription. You will not be able to remove your card details from their site.STAY AWAY.

19 juli 2026
Omdöme utan inbjudan
Logotyp för Sunly

Svar från Sunly

Hi Nabil, I am very sorry for the trouble you've experienced. If you stopped your subscription, you certainly shouldn't have seen any further charges, and I apologize for the difficulty you had with managing your payment details. Please contact us at support@sunly.ai.

Betygsatt 1 av 5 stjärnor

Scammed on Zenith Forge’s one-week trial

I signed up for Zenith Forge’s one-week trial for US$7 and cancelled the very next day because I didn’t want to continue the subscription.

After cancelling, I received an email offering me a discounted rate to stay subscribed. I replied to that email and clearly stated that I still wanted to cancel and did not wish to continue.

Despite that, a week later my credit card was charged an additional US$49. When I contacted customer support, they refused to refund the charge, claiming it was permitted under their terms and conditions, even though I had already cancelled and confirmed that I did not want to continue.

After researching other customers’ experiences, I found numerous reviews from people describing very similar situations. Many say they cancelled but were still charged and then refused refunds. Reading those reviews made me feel that my experience was not an isolated incident.

As a result, I have disputed the transaction with my credit card provider and requested a chargeback because I do not believe I should have been charged after cancelling.

Based on my experience, I cannot recommend Zenith Forge. I would strongly encourage anyone considering signing up to read the subscription terms very carefully, keep copies of all cancellation requests and emails, and monitor their bank statements closely.

3 juli 2026
Omdöme utan inbjudan
Logotyp för Sunly

Svar från Sunly

Hi Donal, I apologize for the incredibly frustrating experience. If you explicitly stated your desire to cancel in response to our email, our support team should have honored that intention rather than pointing to the terms and conditions after the fact. I want to personally review your communication history and the previous decision made by our team. Please reach out to us at support@sunly.ai

Betygsatt 1 av 5 stjärnor

il s'est passé exactement le même…

il s'est passé exactement le même scénario que pour David Gol, 1er avis sur votre site.
Sunly ai n'est pas honnête et perçoit des abonnements sans avertissement !!

7 juli 2026
Omdöme utan inbjudan
Logotyp för Sunly

Svar från Sunly

Bonjour Philippe, je suis sincèrement désolé d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Ce n'est jamais notre intention de facturer des abonnements sans que cela soit clair pour nos utilisateurs. Nous prenons vos retours très au sérieux. Veuillez nous contacter directement à support@sunly.ai

Betygsatt 1 av 5 stjärnor

I clicked an Instagram advertisement…

I clicked an Instagram advertisement for what appeared to be a $6.99 offer and intended to purchase only that. I only recall authorizing that purchase. Afterward, I discovered additional charges of $19.99 and $24.99 that I did not knowingly intend to purchase. I contacted customer support immediately to explain the situation and request a refund, but they refused. They told me the extra products had been selected during checkout and that all charges were final. My subscriptions have since been canceled, but I was not refunded. Based on my experience, I recommend reading the checkout page very carefully before purchasing and reviewing every item before confirming payment.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Sunly

Svar från Sunly

Hi, I completely understand your frustration regarding the unexpected charges. . Our support team should have been more understanding of this honest mistake. I’d like to personally review your case and overturn the previous decision. Please email us at support@sunly.ai with the subject 'Trustpilot - Escalation' so we can investigate your billing and adjust your account properly.

Betygsatt 1 av 5 stjärnor

I think the owner is savva zendesk

I think the owner is savva zendesk. As they reply to my emails. I bought two weeks trying period on its way next page misclicked a product and it charged me without directing me to new page to accept another charge. I sent them email after few seconds. They don’t accept to refund. They scammed me they scam you. Becareful.

4 juni 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer