Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,9
5 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought from them all the way from September and only one came and I orded 6 things. I also have emailed them 4 times never got any answer. when checking tracking it was never on is way they just forgot my order and is to late to do refunds.
Just don’t preorder from them. I placed an order back in April for products that were released in June and I never got them. I had to contact them in October to find out they never had any stock for the products I preordered. I went back and forth with the customer service for months. They kept me waiting by insisting they were working on getting the products I preordered (the products were limited, by the way). They kept refusing to refund me every time I asked without any proper explanation, too. Now that it’s too late to get refunded I ended up agreeing to change to other products so I didn’t just lose a bunch of money. They did update my order and told me it’d be shipped after the holidays, but that doesn’t change my experience. It was awful, and I won’t be ordering from them again. Just terrible customer service from them, and they are not reliable for preorders.
Worst customer service ever. They are dishonest and have unethical business practice. Do not wait for PayPal or credit card protection window to expired because they will not refund you and keep your hard earned money! I waited so long for the items I have pre order and never got it!!
They do not follow their own policy of shipping in stocks and pre orders together. I have ordered both in stocks and pre order items together because I got one good experience from them and it was my mistake of giving them benefit of doubt. They have shipped in stocks product of my order but left the pre order hanging there with no updates. My pre orders were deleted when I asked refund of products that never make it to me. They kept telling me to be patient and understanding but it’s been weeks and nothing. The pre orders items that were once hard to get are now available and accessible from other websites.
TLDR; Whatever you do, DO NOT pre order anything from them. They are scammers. Once you have no protection, they will keep your money and edit your order as fulfilled. I paid the price of being gullible for trusting business with one personal order that went through.
I've placed and received three orders from Sungsinsa so far, and each one arrived even earlier than expected, in perfect condition, and exactly as described.
The value of their beauty boxes and timed deals is simply outstanding. They include high-quality, practical products that I actually use—no filler items.
During peak promotions, there can be a short delay before shipping, but that’s completely understandable given how popular the offers are. The savings and value make it well worth the wait.
Since my orders are over £60, I get free shipping via DHL Express, which is fast and reliable for international deliveries.
Overall, I’m 100% satisfied with both the skincare products and the service from Sungsinsa. Highly recommended!
This is a very good Korean beauty shop, their customer service is very good, and the price is very cheap
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
