Summitmetals Omdömen 

I placed an order with Summit Metals. After receiving the order I was dissatisfied with the product quality. I reached out to customer service but couldn’t solve the issue. I reached out to upper management for further help. I received a call from Austin and an email from Jose Gomez asking what they can do to help me make it right! I say this to express my gratitude and satisfaction of how these managers care about Summit Metals customers. If you are a stacker you know very well that SM has absolutely the best prices in comparison with the other bullion dealers. The inventory is little bit limited but the value is outstanding. I am very pleased and happy to have done business with this company. I know that they will be there for the customer throughout the sales experience. To Austin and Jose: Thank you for taking the time to resolve my issue regardless of order size or quantity. I highly recommend Summit Metals LLC to all my friends and family. Before you click place order with a competitor please check Summit Metals ! I promise you will be glad you did.

My experience with Summit Metals has been nothing but EXCELLENT!
Fast and secure shipping - fantastic customer service

Jose and Jordan are so great to work with at Summit Metals. They go above and beyond to take care of their customers and care about providing the best service with investments and coins purchased. Love working with them!

I just Received my first order from SummitMetals.com and I want to say that I am extremely happy with this company.

5 Star Experience!

I have ran tests at several of the precious metal companies to see who ships their product quickly, reliably, packaged safely with very consumer friendly pricing...

Summit Metals is one of my favorites now. What they shipped me was BU in condition and below competitors in price and they fulfilled a simple customer request for my first order without any problems after an email to the company.

Everything arrived quickly and safely and in this industry that... in and of itself, is a great accomplishment.

These guys are good in my book!!

Thanks Summit Metals

Charles N

The website is easy to navigate showing what’s is in stock. Even with higher volume from demand my order arrived within 2 weeks of placing it. Arriving discreetly and secure. All emails and messages were responded to promptly. I highly recommend Summit Metals.
A+ service with quality goods!

Warning to stackers out there SummitMetals is not good. You are not allowed to cancel any order without 5% loss. They did nothing for me except trouble and then I said no thanks, they stole my funds directly from my bank, an unauthorized transaction! Horrible customer service. I don’t think they would have shipped if I’d ordered. Stay away from SMetals.

My first and only experience with this company was not so great.

Summit metals sent me a demand letter stating that they will sue me for $4700 plus legal fees!

I never wired the money they demanded and informed them to contact the bank if there's issues.

My bank has since removed the temporary credit on my account and Summit metals hasn't contacted me for a while.

Hopefully the situation is resolved. I should probably confirm with Summit Metals that they no longer plan on sueing me.....

After an ACH order for $4,700 of silver on October 2, 2025, Summit Metals emailed the next day and canceled the order due to “unforeseen circumstances.” At the time of cancellation, I did not see any pending transaction in my bank account.

About a week later, I saw a $4,700 debit post. I emailed Summit Metals and was told the payment was reversed and that I should see the reversal within a few days.

I contacted my bank and opened a claim. My bank issued a temporary credit while they investigated. Eventually the Summit Metals reimbursement posted in my account. For a short period, my account showed two credits of $4,700.
I confirmed with my bank that the credit was temporary and would be removed during the claims process since the merchant reimbursed me.

Summit Metals continuously contacted me by phone and email stating that my original ACH payment to them was reversed, so I need to send them $4,700 again ASAP and they provided wiring instructions. This obviously wasn't the correct way to handle the situation. The bank eventually sorted things out. I'm glad I didn't give into Summit Metals demand letters. There's no way I would ever try to purchase anything again or recommend this company. Shady, inexperianced and unprofessional. They could have handled the issue they created much better.