Summerwood Products Omdömen 

227
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We considered getting a backyard bunkie for a couple years- had been in contact with several knowledgeable Summerwood reps, and always got the answers we needed to make decision. We're even clued... Se mer

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Betygsatt 4 av 5 stjärnor

The whole experience was positive except that I had a little trouble with the online design system that led me to have some uncertainty about what I was ordering. All my questions were answered once h... Se mer

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Betygsatt 5 av 5 stjärnor

Highly recommend Summerwood. High quality products and great service. Our Bala Bunkie kit was delivered on time and exactly where we wanted. Order was fulfilled perfectly including our customizations.... Se mer

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Betygsatt 5 av 5 stjärnor

We are building a home in the Beaches and are considering a shed in the back yard. We spent the better part of the afternoon with John who provided us with a full understanding of the materials, desig... Se mer

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Företagsinformation

  1. Prefabricerade hus
  2. Garagetillverkare
  3. Lusthusbyggare
  4. Modulhusbyggare
  5. Skjulbyggare
  6. Timmerhusbyggare

Informationen kommer från olika externa källor

From stylish backyard sheds to cedar gazebos, and from garage solutions to pool houses, you'll find it with Summerwood!


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

227 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(227)

2 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Backyard Urban Studio

We are so pleased with our backyard Urban Studio! The Summerwood team took a sincere interest in helping us plan our studio and ensured that it was built using the materials that were best for our intended use. The installation was on schedule and very well organized.
We use our solid, light-filled space as an art studio and office as well as for a quiet place to read, listen to music and enjoy nature!

Brenda & Eric
Etobicoke, Ontario

21 september 2020
Omdöme utan inbjudan
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Svar från Summerwood Products

Hi Eric, we appreciate your feedback very much! We are so glad to hear how pleased you are with your new Urban Studio and hope you get many years of enjoyment from it!

Betygsatt 5 av 5 stjärnor

They know exactly what a customer wants!

The best part was the advice, I didn't know where to start with all great designs in front of me. When I saw the "before you begin" part, I was totally comforted and guided. I love their site, it's so easy and very informative! They just know what you really desire and they can totally upgrade your style.

21 september 2020
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Svar från Summerwood Products

Hi Celeste, thank you very much! Our team has put lot of work into making our website as helpful as possible for everyone, we appreciate your kind feedback very much.

Betygsatt 5 av 5 stjärnor

lit'le heART home

Each time I corresponded with Summerwood either via phone or email, I received friendly, professional service! The Cad Program on their web site was extremely fun to use and most helpful in conceptualizing my ideas & in helping me make my dream a reality! Curtis was fabulous in helping me tweak (many times over) my plan for my tiny art home. He utilized his design team effectively in helping me get the features I most wanted with a budget I needed. I have so enjoyed my experience thus far and anxiously await delivery of this beautiful structure!!! Thank YOU Curtis and Team!!!
Sue :}

19 september 2020
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Svar från Summerwood Products

Hi Sue, thank you very much for your lovely review! I will pass your kind words along to Curtis and the rest of the team, they will be so pleased to hear your feedback.

Betygsatt 5 av 5 stjärnor

Great company to deal with!

This is truly a company that is a pleasure to deal with. They live up to their word! I purchased a pre-cut Palmerston shed kit, which was built by our family. All pieces were delivered on the date promised. We had a few follow up questions as we progressed, which were all responded to thoughtfully, thoroughly, and in a timely way, irrespective of who we dealt with. The final product has been a charming addition to the back yard, and has drawn numerous compliments. I would definitely recommend this company, if you are looking for a unique product that enhances your property, and is a ‘cut above’ the ordinary.

11 september 2020
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Svar från Summerwood Products

Hi Diane, thank you SO much for your lovely review. We are so pleased to hear how positive your experience with us has been and appreciate your recommendation very much. We hope you enjoy your Palmerston for many years!

Betygsatt 5 av 5 stjärnor

Our Sonoma bunk is everything we hoped…

Our Sonoma bunk is everything we hoped for and more! The quality of the materials is outstanding and the company was very helpful at every step. We couldn't be happier with the outcome and will enjoy it for years to come.

9 september 2020
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Svar från Summerwood Products

Hi there! We're very glad to hear how happy you are with your new Sonoma. Thank you very much for your kind review.

Betygsatt 5 av 5 stjärnor

Beautiful Pool Bar

I bought a pool bar from Summerwood and am completely satisfied. What an awesome product from this Canadian company.

We started with a model I saw online, then John H helped me customise for my space.

I did the install myself - it was an excellent and fun project to do. The manuals are easy to follow and the kit comes with some extra pieces for add-ons later! (or if you mess up)

I used the stains recommended and they too are exceptional products.

This thing looks great !!

Cheers to the whole Summerwood team from a happy customer!

29 augusti 2020
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Svar från Summerwood Products

Hi Darcy, thank you kindly for your very thoughtful review! We are glad to hear you enjoyed constructing the project and hope you get many years of enjoyment from it.

Betygsatt 4 av 5 stjärnor

We are totally happy with our product…

We are totally happy with our product and enjoying it..

26 augusti 2020
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Svar från Summerwood Products

Hi Auz, we appreciate the kind review very much! We're glad to hear how happy you are with your Summerwood design.

Betygsatt 2 av 5 stjärnor

Sloppy installation for the price.

We paid Summerwood for a ~$24,000 shed installed in our newly renovated backyard.

Overall, we have a mixed-opinion on the final result. There were numerous issues with the initial installation, though most have now been fixed.

The original Summerwood installers spent 2 days installing my shed and rushed to finish the shed on the second day because they didn’t want to drive back across Toronto (to my home) for a third day. The speed at which they were working, at 5pm on the second day, was clearly reflected in the original outcome. For example,

(1) The trim and siding were not level along the roofline (the "revealed" edge between the top of the shed and the roof). The first thing that could be seen when looking front-on was a shed that was out of alignment. The trim was also not cut to the same lengths on different sides. This was most frustrating, and in general, I would say that the Versatex Trim (a $1795 option) was embarrassingly installed. Summerwood replaced the trim & siding (a ~6 hour job for the repair crew), and corrected this issue.

(2) The window frame's paint was scratched up upon install. Summerwood's repair crew corrected this issue.

(3) One of the double doors didn't open/close because the installers damaged the seal around the base. Summerwood's repair crew corrected this issue.

(4) There was a hole in the Canexel siding on the front of the shed, which the repair crew plugged.

(5) The “house wrap” was not cut cleanly in a number of spots — there were several inches of it dangling on the inside, and the house wrap was visible through the gaps along the "revealed" edge. Summerwood's repair crew addressed this.

(6) I feel the need to comment further on the Versatex trim. In its final state, it has a number of seams visible along the roofline, which looks a bit ugly as it draws the eye. All of the Versatex trim was installed with nails, and the Versatex nail holes were not plugged. The repair crew informed me that they use nails to control the thermal expansion, and that Versatex isn't sold in long enough lengths to avoid a seam. I do not believe that either of these are correct. Specifically, it clearly says on their website that screws limit thermal movement better than nails, and that longer sheets of Versatex are available.

Amusingly, while the repair crew was telling me this, I had a covered deck being installed on my house (via a different contractor) which is using Versatex sheets up to 20' in length, so that no seams are visible. (I even pointed this out.) Furthermore, the sheets on my covered deck use the Cortex concealed fastening system, which is exactly what Versatex recommends on their website. My feeling is that Summerwood simply didn't want to spend the money or effort to fix this on my shed, and for a $1795 option, I had expected a cleaner end result.

From a non-technical perspective, I also want to mention two other issues with the original installation:

(7) The company originally left significant mess in and around my yard which I ended up having to clean up. This included bottles of gatorade, saw dust, Versatex trim dust, nails, and pieces of wood. They didn't have a "shopvac".

(8) The installers brought along masonry anchor bolts “in case they needed to install into a concrete base”, despite the fact that my project had a well-engineered wood platform (on helical piles). When I inquired with the lead installer, he explained that he received “no information in advance of the install”. My general contractor informed me that this was not true and that numerous photos and details were sent to Summerwood in advance. I think that this really speaks to two major deficiencies with Summerwood: the first being a problem of communication between Summerwood and its customers and Summerwood and its own installation team. Second, it makes me wonder how much I paid for unnecessary items like masonry anchors so that the installers could accommodate any sort of generic installation.

Overall: The end result is now okay, and looks good, and will last a long time. But, it required effort to get there, and it's a bit disappointing to have gone through this for such a premium product.

23 augusti 2020
Omdöme utan inbjudan
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Svar från Summerwood Products

Hi Kris, we have actively been in touch with your general contractor since initially hearing of the issues regarding your installation last week. Please rest assured that we are doing everything we can to rectify the situation. We do understand your frustration, the issues you’ve pointed out here are things that we can absolutely address though. We would love to get in touch with you as well in order to personally address the situation with you. We look forward to speaking with you and are committed to ensuring that your experience working with us is ultimately a positive one.

Betygsatt 5 av 5 stjärnor

I absolutely love my Summerwood…

I absolutely love my Summerwood She-Shed, Evelyn!
Summerwood was so very easy & enjoyable to work with, too-A fabulous experience from project start to completion!—Especially appreciate their shed options & sizes -No other shed company could touch their product quality, design or ingenuity.
Go Summerwood!

20 augusti 2020
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Svar från Summerwood Products

Hi Kimberly, thank you very much for your kind words! We are absolutely thrilled to hear how positive your experience working with us was and hope you enjoy your garden shed for many, many years!

Betygsatt 5 av 5 stjärnor

We purchased a summer cabana 23yrs ago…

We purchased a summer cabana 23yrs ago from Summerwood Products. We were very impressed with the quality of their products & their professional service. We recently contacted them again for additional items & found them to be just as reliable & helpful. This Canadian company has withstood the test of time! Thank you for your service.

7 augusti 2020
Omdöme utan inbjudan
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Svar från Summerwood Products

Hi Loraine, thank you for your review! We were so happy to hear from you after all this time and are thrilled that you feel our quality standards are just as high as they were then!

Betygsatt 5 av 5 stjärnor

Excellent quality product

Excellent quality product , everything was included plus some extras for the finishing touches , excellent online support ,Very happy with the product and the company

6 augusti 2020
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Svar från Summerwood Products

Hi Don, thank you very much for your kind review. We are so glad to hear how pleased you are with your overall experience and hope you get many years of enjoyment from your Summerwood design.

Betygsatt 5 av 5 stjärnor

Some of the best customer service I've…

Some of the best customer service I've ever received. Timely, responsive, and helpful all along the way. And our new backyard shed is beautiful!

22 juli 2020
Omdöme utan inbjudan
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Svar från Summerwood Products

Thank you SO much for your kind review! We hope you get plenty of enjoyment from your new garden shed for many, many years to come.

Betygsatt 5 av 5 stjärnor

An extremely professional company to…

An extremely professional company to deal with. All Canadian! From the salesperson, Curtis, to Roy and Justin the installers, and the office staff, all extremely friendly, helpful and extremely pleasant to deal with.
Very happy with my gazebo. When they give you a time - they are there right on time. Love the screen package ordered. Worth it. Highly recommend this company as seen in The Globe and Mail ads on page 2.

14 juli 2020
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Svar från Summerwood Products

Hi Penny, thank you so much for your kind review! I will be sure to pass your kind words along to the team, they'll be glad to hear it. We hope you get many years of enjoyment from your gazebo!

Betygsatt 4 av 5 stjärnor

Great product

Great product, but sloppy installation. Soon put right by company

14 juli 2020
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Svar från Summerwood Products

Hi Michael, thank you for your review. We strive for an extremely high level of service quality and were very glad for the opportunity to make things right. We appreciate it very much and we're happy to hear you're happy with your Summerwood design!

Betygsatt 5 av 5 stjärnor

Exceeding product

Exceeding product. Excellent service. Thank you.

14 juli 2020
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Svar från Summerwood Products

Hi Chris, thank YOU! We appreciate the review very much and are so glad to hear that you are pleased with your design. We hope you get many years of enjoyment from it.

Betygsatt 5 av 5 stjärnor

Wonderful service

Wonderful service
It was a pleasure working with Summerwood Products.

4 juli 2020
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Svar från Summerwood Products

Hi Nery, thank you for your review! We are glad to hear your experience with us was so positive.

Betygsatt 5 av 5 stjärnor

great service from Summerwood…

I purchased a kit from Summerwood over twenty years ago. My cabana still looks great and I get compliments all the time about it.

Through my own neglect, the cabana needs some minor repairs to the siding. I contacted Summerwood and they were extremely helpful. Their technical advisor walked me through the process and even sent me a video on how to go about making the repair.

They even offered to ship me some new pieces of siding.

Really glad I found this company and I'm looking to purchase a new bunkie to put up in my backyard and use it as an AirBnb suite.

Regards,

Steve Weller

25 juni 2020
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Svar från Summerwood Products

Hi Steve, thank you so much for the review! It's so nice to hear that 20 years later your cabana is still serving you well, we can't wait to work together again!

Betygsatt 5 av 5 stjärnor

A Company that is a pleasure to deal with

From our initial enquiry, through to completion of the project, Summerwood have been A pleasure to deal with, ready to answer any questions or to resolve Any problems. Summerwood produces an excellent product and delivers exceptional customer service. Five gold stars!

19 juni 2020
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Svar från Summerwood Products

Thank you very much for your kind review! We appreciate it very much and we hope you enjoy your Summerwood design for many, many years to come.

Betygsatt 5 av 5 stjärnor

Amazing process from start to finish

Amazing process from start to finish. Customizable designs that are unique with beautiful craftsmanship. Far beyond our expectations and so much better than anything you could get from a big-box store or a shed/garage company.

18 juni 2020
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Svar från Summerwood Products

Hi Kristen, we're so glad to hear how positive your experience working with us was! Thank you very much for your lovely review, we hope you get many years of enjoyment from your cabin!

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