Just wanted to thank Tracy from the Merry hill store. She showed so much compassion to me when buying a suit for my mums funeral. She couldn't of been more helpful and kind. Thank you again.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited Suits Direct Cheshire Oaks on Saturday 11th May.From the moment I walked into the store, I was greeted with professionalism and warmth. The selection of suits was impressive, but it was And... Se mer
Awful experience take your money then not in stock so have to start again finally found what I was looking for and ordered 2 days later get an email from Evri who are just terrible to tell me my... Se mer
High Praise for the Lakeside branch. With Debenhams shutting down the suiting options are limited. Made a superb decision hiring the former Mens Suits manager his knowledge and service are the best in... Se mer
Nottingham store-Terrible
Went to the Nottingham store to purchase a suit for my husband and son for his up and coming wedding. The customer service was shocking. Not interested in making this a special experience at all. Hardly any stock in the shop. Was not able to try the whole suit on as no waistcoats in the store. We had to travel to another store to get one of the pairs of trousers as there was not a size in the store in Nottingham. Didn't mind having to wait for the suits to be ordered but even after spelling out my email address to the assistant it was still spelt incorrectly which meant I had to call the store as did not receive my order confirmation. Delivery to the store was pretty quick and i was called to advise that they were ready to collect. The 2 stars are for the quality of the suits and the contact. What should have been an enjoyable and special experience was a completely deflating experience. I feel that we would have gotten a better experience at Primark, spending £50 rather that at Suits Direct spending almost £600!
5* for customer service - Hornsea
5* for customer service to the lone lady working in the Hornsea outlet village location on Tuesday 27th September 2022 around 9.30am. Fantastic attention to detail, very helpful and the best customer service i think we have received.
Ensure she is informed of this as she deserves much more credit and is a real asset to your company.
High Praise for the Lakeside branch
High Praise for the Lakeside branch. With Debenhams shutting down the suiting options are limited. Made a superb decision hiring the former Mens Suits manager his knowledge and service are the best in Lakeside. I was informed they will also be doing 'formal hire' in the Lakeside branch too, which if like the old Debenhams service was superior to Moss Brothers in terms of price and quality
EXCELLENT!!!!
From start to finish my purchasing and exchanging of suits as been brilliant.
I visited both the Street and Plymouth stores. The Street store was excellent and I can’t thank the man who assisted me enough to organise my suits for my big day.
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