Suite World Omdömen 

Firstly sent an inferior plastic setee absolutely no leather on it although I was assured it was real leather.

Secondly another setee delivered, colour not as shown. Apparently colours online are tweaked!!! So you are advised not to go by them?

I then noticed pleats on setee do not match. They haven't been sewn identically
Upon contacting Suite World they sent an upholster to look at the setee. His opinion is that it isn't too defective!! Only cost £1200.

Upon phoning suite world they advised for an independent upholster paid by me.

Approach with caution!!;

What a nightmare ,paid £1400 for a two seater sofa in September 2020 was promised delivery December before Christmas.Did not receive any contact so phoned end of Nov to be told I wouldn't get it until January or February 2021.Was refused a refund.I received a phone call 14 Jan to say it would be delivered 19 Jan.Delivered by two men who were not wearing masks and left dirt of their shoes on the carpet.Disgusted by the unprofessional behaviour of this compay.I would never recommend them to even my worst enemy!!!!!!!!and I hate the sofa.

Was looking for a Lazy Boy sofa as decided we wanted one a long time ago looked online and decided to pop into the store to take a look and what a surprise appearances are definitely deceiving couldn’t believe the range of seating offered in store service was excellent decided on the sofa paid delivered and set up in the home very easy and pleasant experience and will be returning when we need the rest of suite replacing a must visit if your looking for new seating and a good deal

I had recently purchased the Adam leather sofa from Suite world and I must say myself and my husband are absolutely in love with the sofas. All through the process, Mr Gary was professional over the telephone and has a good customer relationship. On arrival of our sofas last Monday, we absolutely love it, just as pictured on their website. The drivers were friendly and assisted to deliver in our room of choice. Yes! I will recommend this company

Having had a dreadful experience with AHF we decided to buy from an established family business.
Good selection of sofas and armchairs to choose from.
We chose a 3 and 2 seater sofa. Advised they were in their warehouse and could be delivered the following week. Gary also said he would try to get them ASAP.
We placed our order on the Monday, sofas delivered 4 days later. Phone call prior to give time of arrival.
Extremely happy with everything.
Thank you Suite World.

Bought 2 leather sofas 2 years ago. Leather is peeling off on both sofas and springs are uncomfortable on one of the sofas. Contacted Gary at the store he asked me to send photos, which I did. I asked him if the sofas were aniline or whether he’d sold us bonded leather. He insisted they were aniline. I contacted Gary again to check he’d received my email and to see what he thought. He agreed that it wasn’t right and told me he’d contact the manufacturer. Heard nothing from him, even though I’ve emailed again. Very poor service and the leather sofas are of inferior quality. Would not recommend this company.

Very helpful, excellent service. Bought the sofa on a Sunday, had it delivered on Monday. Would recommend them.

My sofa was delivered very quickly but I am not happy with it at all, as soon as you sit on it the cushions fall off, as advised I have tried many different velcros and have spent out nearly £30 trying to keep them on. Called and complained to be told it's the style of sofa as it has only one arm (jumbo cord corner sofa) many people I know with the same style sofa don't have this issue. The company are very polite but I im still paying for something I'm very unhappy with.

Gary is a very friendly,pleasant and helpfull sales man.

the worse sofa company ever I would never recommend them they have very bad customer service they are very rude they have tried to intimidate my mum and i have made numerous attempts to try and get matters resolved but we have been ignored very bad company