Excellent service from the girls at the Bishop Auckland store. Visited on Sunday and saw what we wanted. The girls ordered it all in and I came back the following Saturday and tried everything on, abs... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Recently ordered a suit from these guys, unfortunately it didn’t fit, no fault of suit culture I didn’t measure myself properly in good time of the event I was attending.but I would like to say the su... Se mer
Excellent experience buying from Suit Culture. Liv was great help in keeping me right with size and fitting ensuring I had everything I needed with my suit. Which seems brilliant quality and very sty... Se mer
Neve made the experience worth it! As soon as I arrived at the store I was greeted by all the women and made to feel welcome. I haven’t had a suit in some time and needed some assistance, ne... Se mer
Företagsinformation
Skrivet av företaget
In-store and online retailer
Kontaktuppgifter
Storbritannien
- suitculture.co.uk
4,9
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Highly rated - fantastic service and quality.
From start to finish the experience was excellent. The store assistants made the experience easy as i'm usually an indicative person but their recommendations were really helpful and the suit is to a very high standard and fit. Very happy.
7 maj 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for your kind review! 😊 We’re really glad the team made the whole experience easy and helped you feel confident with your choices — that’s exactly what we aim for.
It’s great to hear you’re happy with the fit and quality of the suit as well. Really appreciate you taking the time to leave this, and we hope to see you again soon! 👔✨
I had a group booking today for 4…
I had a group booking today for 4 people at 11am. Arrived 15 minutes early and met Kerin. Kerin met all of our needs as well as making suggestions of her own. Brilliant service!
3 maj 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad your group booking went so smoothly and that everyone got what they needed.
Kerin will be thrilled to hear your feedback so we really appreciate you taking the time to share this!
Visited the Newcastle store last…
Visited the Newcastle store last weekend and we were greeted straight away by a friendly Gent.
My partner wasn’t sure what he wanted and was guided expertly by staff who were all super friendly and helpful.
We came away with the whole works and couldn’t be happier.
Thank you very much and we would recommend over and over again! We will be back!
25 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad you felt welcomed straight away and that the team were able to help your partner find exactly what he was looking for.
It’s great to hear you left fully suited and booted & are so happy with it all — that’s exactly the experience we aim for.
Really appreciate the recommendation, and we’ll look forward to seeing you both again next time you’re in!
Lovely experience today at the…
Lovely experience today at the Gateshead store buying our son’s prom suit. Reanne was extremely helpful and was great with our son. Lots of choice in the store!Thank you
2 maj 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad you had a great experience in our Newcastle store and found the perfect prom suit for your son.
Reanne will be so pleased to hear your kind review— she always makes sure everyone feels comfortable and well looked after.
Really appreciate you taking the time to share this, and we hope your son has an amazing prom! 👔✨
Great support and advice from Reanne
Great support and advice from Reanne. She handled the process of selecting and fitting 4 wedding tuxes very well and is so knowledgeable and professional
She’s a star!
24 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad Reanne was able to support you through choosing and fitting all four wedding Tuxedos and she’ll be so pleased to hear your feedback.
Her knowledge and professionalism really do make a difference, and it’s great to know she helped make the whole process smooth for you all.
Wishing you a fantastic wedding day, and thanks again for choosing us! 👔✨
Happy customer
Order came within a day so happy to the a suit spoke to guys through Instagram who got back to me straight away about sending back two items because I needed a bigger size that new order came within a day everything fits perfectly will be buying again
25 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the great review! 😊 We’re really glad everything arrived so quickly and that the team were able to help you sort the sizing out over Instagram without any hassle.
Even better to hear the replacement items arrived fast and everything fits perfectly — that’s exactly how it should be.
Really appreciate the support, and we look forward to seeing you again for your next order! 👔✨
Full progressional service and still…
Full progressional service and still extremely friendly as well, had Evie help us put together a wedding suit and was a 10/10 service, couldn’t recommend enough.
25 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad you had such a great experience with Evie at our Newcastle branch.
Evie will be so happy to hear your kind words and we all really appreciate the recommendation!✨
Helpful Stuff
Really accommodating to my scattiness and indecision 😅 (easy return and switch of trouser colour) Thanks to Faye and Liv
29 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad Faye and Liv made the process easy for you, even with a bit of indecision along the way 😅 That’s exactly what we’re here for — no stress, just helping you find what feels right.
Thanks again for the kind words!
Amazing and highly recommend!!
Visited the Bishop Auckland store, and received above and beyond customer service by the lovely and very polite and knowledgeable Neve, she was amazing and very helpful, and most importantly, the prices for the excellent quality of suits are superb and very fair.
Would 100% recommend, 10 out of 10!!
28 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the amazing review! 😊 We’re really pleased to hear you had such a great experience in our Bishop Auckland store and felt looked after by Neve from start to finish.
We really appreciate the recommendation and your 10/10 rating, that means a lot to the team!
Issue with quality
Suit arrived this morning, generally it’s fine and fits perfectly but the trousers have a red mark at the bottom of the zip area. There’s also loose threads, and overlocking. Ordinarily I’d cut these off but it’s more than what you’d normally see with a new suit. When calling to arrange a return, I’ve been told I can do this for free but would need to reorder a pair of trousers, which will ultimately mean I to pay for next day delivery again, when this is clearly a quality issue.
28 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Hi Ryan,
Thank you for the review and sorry this wasn’t explained properly on the phone.
We would usually only ask you to order again if you needed the product quickly whilst we were waiting for your return. On the returns form there is a free delivery code when you order again so no next day delivery would have needed to be paid.
Hopefully we can resolve this matter for you. If you need any help with the free return QR code or the redelivery code please email us help@suitculture.co.uk
Thank you
Suit Culture Customer Services
Made it a smooth experience as soon as…
Made it a smooth experience as soon as we walked through the door. Aaliyah was great!
26 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for your lovely review! 😊 We’re really glad you had such a smooth experience from the moment you walked in — that’s exactly what we aim for.
We'll be sure to pass your kind words to Aaliyah! Really appreciate you taking the time to share this, and hope to see you again soon! 👔✨
Jazzy was more than helpful and really…
Jazzy was more than helpful and really attentive to help us get a suit, helping to try on different options and offering advice. Also great customer service and enthusiasm !
26 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad Jazzy was able to help you find the right suit and make the whole process easy and enjoyable. She’s brilliant at taking the time to go through options and making sure everything feels right, so she’ll be really pleased to hear your feedback.
Really appreciate you taking the time to share this!👔✨
Myself and 3 friends Visited the…
Myself and 3 friends Visited the Colchester branch yesterday. Service from Faye and liv was top tier. Outgoing and helpful from start to finish.
They opened my eyes to some new colour choices which I normally would never of gone for . 4 happy customers ready for the races next weekend. Would highly recommend.
25 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the brilliant review! 😊 We’re glad you and your friends had such a great experience at our Colchester store.
Faye and Liv will love hearing this — we are so glad you loved our new Summer range and sounds like the new colour choices paid off!
Hope you all have an amazing time at the races next weekend, and thanks again for the recommendation! 👔🏇✨
Amazing experience from Suit Culture…
Amazing experience from Suit Culture start to finish, they couldn’t have been more helpful with helping me find a suit. Highly recommend!
18 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the lovely review! 😊 We’re really glad you had such a great experience with us and that the team could help you find the perfect suit.
We really appreciate the recommendation and your kind words — hope to see you again soon! 👔✨
Ordered Monday 1PM and received at 9am…
Ordered Monday 1PM and received at 9am Tuesday morning. Quality and feel of the product is 5 star.
20 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thanks so much for the great review! 😊 We’re really glad you were impressed with the delivery speed - efficiency and satisfaction is what we aim for!
Even better that you’re happy with the quality and feel of the suit too. Really appreciate the support 👔✨
If I could give this zero I would
If I could give this zero I would! Ordered a pair of trousers to be delivered as I was going to a wedding. They were showing as delivered but the product wasn’t where it had stated. This leaving me to have to drive 50 miles to get another pair so I could go to the wedding. Massive inconvenience and now out of pocket. When contacting the customer service they didn’t seem bothered at all telling me they will get back to me which they never have despite me sending 4 emails. Totally ignored so I have proceeded with a chargeback. Shocking service and will not shop here again.
24 mars 2026
Omdöme utan inbjudan
Svar från Suit Culture
Hi Andy,
Thank you for the review. Upon looking into your order we had dispatched your item March 25th after you ordered March 24th. You then sent a DPD collection slip saying “back garden” which we unfortunately don’t have any control over.
Since then we have raised the case with DPD where we have to class the parcel as missing. There is a process we have to follow so we as the retailer can refund you in full, which would have happened if we had been given the time.
Thank you
Suit Culture Customer Services
Jazzy was really helpful in getting…
Jazzy was really helpful in getting right sizes and colour combinations plenty choice and look a million dollars 😂
18 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Nothing better than leaving feeling confident and ready for the occasion. Thanks for the lovely feedback — and enjoy turning heads in the suit 👔✨
Great service from Kym!
Great service from Kym in the Gateshead,metrocentre branch. Needed a suit for a wedding in May got me kitted out straight away, I also need 8 suits for my groomsmen for my wedding in November and was very helpful with arranging dates and timescales for a visit back to the shop.I highly recommend these guys, I’ve had a few suits off them now.
18 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
We’re really glad Kym was able to get you sorted for the wedding in May and help get everything organised ahead of your own big day in November too. Planning suits for a full wedding party can feel like a lot, so it’s great to hear the process has been made easy for you.
Your continued support genuinely means a lot to us, and we’re looking forward to helping you and your groomsmen get fully suited up later in the year 👔✨
Great service!
Me and my partner were looking at suits for him and his groomsman we ordered his first and he loved it! Went to order the groomsmans and unfortunately online they didn’t have all sizes that we needed. We emailed and they contacted us and managed to sort it all out and get all the sizes! I was so happy with service!
One of our groomsman has come over from Australia and unfortunately the trousers didn’t fit and online most of the sizes were out of stock, I phoned the number given to me previously and was just told none of the sizes would be in until after our wedding date, I was gutted and didn’t know what to do I was a little disappointed with the service on this phone call after having great previous customer service, it was not that they couldn’t get them but more the blunt reply and that was it.
I thought I would just message on Facebook too and I’m so glad I did they were so helpful and told me to contact Wednesday when they should have a delivery. I messaged on the Wednesday and straight away they had already put a pair aside for us and made available for me to purchase online! I’m so grateful for this as we wouldn’t have know what do, 100% good service via Facebook, posted the same day, thank you for saving the day!
15 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
We know how stressful wedding planning can be, especially when people are travelling from overseas and timings are tight, so we’re really glad the team were able to step in quickly, reserve the trousers for you, and get them sent out in time.
It means a lot that despite the stress along the way, you still trusted us to help sort everything out for such an important day. Wishing you an amazing wedding and thank you again for choosing Suit Culture 👔✨
Just bought the Santorini Sky Blazer
Just bought the Santorini Sky Blazer, matching waistcoat with navy blue trousers. Fits perfectly and traveled from Glasgow to Newcastle to get it. Amazing quality and well worth the trip.
Was served by Jazzy who was excellent and helped picking out my sizes and accessories (tie, pocket handkerchief, brogue shoes and double cuffed shirt)
Thank you so much Jazzy …. Great job !
15 april 2026
Omdöme utan inbjudan
Svar från Suit Culture
Thank for your kind review! It’s great to hear everything fit perfectly and that Jazzy was able to help pull the whole look together for you, right down to the accessories. She’ll be absolutely buzzing to read your kind words.
Really appreciate the support and hope you feel amazing wearing it 👔✨
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