Impossible to close account
After feeling some uneasiness about having given personal health information to Stuffthatworks, I decided to close my account. I signed in to the website and attempted to follow the instructions detailed in the FAQs. But after entering my phone number and the text code that was sent to me, I found that the "Continue" button was non-functioning. I emailed customer support but got an auto-response telling me about their "high volume of emails", and directing me to their FAQ section. In other words, I got the run-around. Since then I have tried 4-5 times to log in but can't get further than the non-functioning Continue button. So I can't log in to edit or delete my personal information, and I can't cancel my account. Meanwhile, I get a couple emails from them every week. My advice: Avoid getting involved with them.








