Study 365Omdömen 

1 905
TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

They offer free courses in return for positive reviews on Trustpilot and google. Do not trust this company.

Betygsatt 5 av 5 stjärnor

Learning with Study365 have been a great one, with quality and experience tutor who engages with relevant and industrial examples on each topics . PRINCE 2 Agile are presented with great view of examp... Se mer

Betygsatt 5 av 5 stjärnor

Easy to access each module of the course. Quick access when signing up could start straight away. Excellent communication from customer service today to help me reaccess the course material to... Se mer

Betygsatt 1 av 5 stjärnor

If there was a negative star, that is what you should be getting. This has fraid written all over it. How do you collect money and not provide the services? Paid for the PRINCE2 course over two year... Se mer

Företagsinformation

  1. Läroanstalt

Skrivet av företaget

Study 365 is an online educational institute that welcomes students from across the world to learn and build new skills. As an educational provider in the UK, students can study a diverse range of courses with little or no previous qualifications and experience. The courses are well structured and meticulously designed making us a reliable and trusted provider in the region. We provide our students with online training and classroom courses. Our range of courses are extensive and cover subjects from HR Management, Information Technology, Leadership and Management, Six Sigma Training to equipping students with life skills through courses such as Life Course bundle, Cooking, Beauty Therapy, Cake Baking and Decoration to Animal Care Management. We are proud to provide comprehensive, high-quality education and are known for our dedication to help students achieve their higher education goals.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(1 905)

28 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very good customer service and tutor support

Very good customer service and tutor support. I recently enrolled to AgilePM course and tutor Gerry is amazing. He is very supportive and course content is very structured that easy to understand every topics of the course. Recommended!

3 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Gavin was very helpful and he explained everything

Gavin was very helpful and he explained everything I want to be aware about the course. The company has very good opportunities for anyone who is willing to develop their career. After I completed my both exams successfully was directed to their career support service which. I hope the best upcoming!

21 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exam preparation Live Webinar sessions were highly effective

Exam preparation Live Webinar sessions were highly effective and allowing us to clarify doubts and provide valuable insights. The exchanging of ideas and asking questions led to deeper understanding of the concepts. Also, they were very good sessions prior to sit final exam.

15 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My Course tutor Ellie is very helpful

My Course tutor Ellie is very helpful. She is very quick replying to my queries and sharing feedback. I had several difficulties studying the course due to my health issues and other family commitments, but Ellie encouraged and supported me to continue the course with no give up. Unless her support and motivation I couldn’t complete the course. I am thankful and appreciating her willingness to help students like me.

20 juni 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Study 365

If it’s possible to give a 0 I would. I believe this company is scam. I have completed my courses and can’t access my account. I was promised my voucher and study materials and it’s been months now and I haven’t heard from anyone. It is impossible to reach out to them. I have called, sent messages on WhatsApp, sent emails and left voice messages but no one is responding. I chatted on WhatsApp and I was told to give a minute to check my details and no one got back to me. It’s all money wasted and it’s sad and frustrating 😞😣

Update ****
I have heard back from them and I have been promised that the company is legitimate and that I’ll get voucher and study set (soon,I hope). They also said that the delay is because of backlog of work. I was also promised a 60 day free course of my choice andCPD points.
In truth, the courses are good and so are the tutors, but my reveiw was out of frustration on not hearing back from them.

8 augusti 2024
Omdöme utan inbjudan
Logotyp för Study 365

Svar från Study 365

Dear Obayanju,

I sincerely apologise for the distress and frustration you've experienced. I want to assure you that your concerns are taken very seriously, and I regret that our communication and support have not met your expectations.

Firstly, let me clarify that our company is fully legitimate, and we are committed to resolving this issue promptly. I understand the frustration of not being able to access your account or receive your promised materials. I assure you that this is not reflective of our usual service standards.

To resolve this matter as quickly as possible, I have escalated your case to our support team, who will be reaching out to you shortly. In the meantime, could you please provide me with the following details so I can assist you more efficiently:

Your full name and the email address associated with your account
The course(s) you have completed

We will prioritise your case to ensure you receive the voucher, study materials, and account access you were promised.

I deeply regret the inconvenience this has caused and appreciate your patience as we work to make things right. Please know that we are here to support you, and I will personally ensure that your concerns are addressed.

Thank you for bringing this to our attention.

Best regards,
Study365- Student Support

Betygsatt 5 av 5 stjärnor

Good online learning website

Good online learning website. I passed Prince2 Agile practitioner exam successfully and I appreciate support and great content I received from Study365. I am specially thankful to my course tutor and customer service for the helping me.

27 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam website

I completed my course and tried to download the certificate, but there is no option to do so. I also attempted to contact them via email, but there has been no response. Additionally, you can access the final exam without completing the course, which is further proof that this website may be a scam. Please avoid dealing with this website, as I believe it is not legitimate

7 september 2024
Omdöme utan inbjudan
Logotyp för Study 365

Svar från Study 365

Dear Abdullah,

Thank you for bringing this to our attention. We sincerely apologise for the inconvenience you've experienced.

Please rest assured that we take your concerns very seriously. Our website is fully legitimate, and we are committed to ensuring that all students receive their certificates upon successful course completion. It appears there may have been a technical issue preventing the certificate from being created, which we have already resolved. You may check your learning portal now.

Regarding the final exam access, it is designed to be available to those who wish to review the material ahead of completing all course units. However, the certificate will only be issued only if all course requirements are met.

We are also looking into the delay in our email response, and we have now sent your certificate to your email. Please check your inbox (and possibly your spam folder) to ensure it has been received.

If you encounter any further issues or have any additional questions, please don't hesitate to reach out. We are here to help.

Thank you for your patience and understanding.

Best regards,
Study365- Student Support

Betygsatt 5 av 5 stjärnor

Completed 3 courses so far from 5 courses bundle.

Completed 3 courses so far from 5 course bundle. Very good courses they are well structured and comprehensive video tutorials led by tutor. I was offered very good price for the bundle and thank you Gavin for the support and offer. This project management course bundle is very useful for my current job and career plan and believe it is one of the best investments I have done for my life so far. Recommended!

16 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

AgilePM is one of the best courses I have studied online

AgilePM is one of the best courses I have studied online so far. High quality e-learning experience, tutor Gerry is amazing in his teaching method. Very engaging course and interesting to watch each topic. Case studies, Quizzes and mock exams were very useful for me to prepare for the official exam and enjoyed each pieces of content of this course.

14 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rebecca and my tutor Ian were excellent - ITIL4

Rebecca and my tutor were excellent in supporting at different situations I had during the course. Tutor Ian is amazing in his teaching and helping me throughout the course. Course content and video tutorials are top notch and I couldn’t find such quality course content for ITIL anywhere I studied before. I highly recommend Study365 ITIL courses.

7 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great courses

Great courses! I am currently studying a course in Career Management and this is an excellent and informative course. This is great for personal and professional development.

The customer service is excellent and is available if you need any further support.

7 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was supported very well. Useful course!

I was very well supported my tutor Gerry. He was excellent throughout the course. Course content is well structured and easy to absorb it well. Tutor led video tutorials are highly engaging and interactive. I had chance to join free exam preparation webinars and both I attended were very useful for the exam preparation. I was able to clarify a few of questions I had directly from the tutor. Two
Mock exam papers practice opportunity and live engagement added very good value to my learning experience. The tutor Dunan was excellent delivering these free exam prep webinars and I enjoyed both webinars and online course not just for sitting exams. Good learning experience and happy to offer 5 star 🌟 review.

28 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This Company is a scam

This Company is a scam, please do not use, I have lost a lot of money as they never let you book the exam.

The only way they can prove they are not is if I am able to take my exam before the defined time limit runs out 😞, really annoyed 😠, will have to contact my credit card company.

They also emailed me to say that they would extend my study period by 3 months if I gave a positive review on trust pilot which I did, so I was well and truly duped! They also use recurring payments on go cardless so it's harder to get my money back.

5 september 2024
Omdöme utan inbjudan
Logotyp för Study 365

Svar från Study 365

Dear Dionne,

We are sorry to hear about your experience and understand your frustration. Please know that we take these concerns very seriously and are committed to resolving them. We will investigate your situation thoroughly and work to ensure that you can book your exam before your time limit runs out.

We can issue your exam voucher immediately or proceed with a refund, as per your choice.

Regarding the extension offer, we aim to support our students in completing their studies and appreciate feedback on platforms like Trustpilot. However, this should not have influenced your ability to book the exam, and I sincerely apologise if it felt misleading.

We do not intend to make the refund process difficult, and we’ll assist you in addressing any issues related to recurring payments through GoCardless. Rest assured, we are here to help, and I will escalate your case to ensure it is resolved swiftly.

Best regards,
Study 365- Student Support

Betygsatt 1 av 5 stjärnor

Scam, avoid - Never issues exam vouchers

If it was possible to leave 0, then that would be happening. I have been waiting months for an exam voucher to be sent to me. I was first told it would be 4 weeks. 4 weeks passed and nothing. It was then 6-8 weeks. 8 weeks passed and nothing. It has now been almost a further 8 weeks of messaging multiple times a week via email and their live chat, with the live chat saying my messages have been seen and they still don't reply.

They refuse to offer a refund or simply the product you paid them for!

An absolute scam and it seems I am not the only one to have been suffering from this exact same issue.

5 september 2024
Omdöme utan inbjudan
Logotyp för Study 365

Svar från Study 365

Dear Ryan,

I sincerely apologise for the experience you've had. This is not the level of service we strive to provide, and I understand your frustration. The delay in issuing your exam voucher is unacceptable, and I deeply regret the inconvenience this has caused.

Please note that we have already issued your exam voucher. Kindly check your spam and junk folders in case it has been filtered there. Rest assured, your case is being handled with the utmost urgency, and we are committed to ensuring you receive the service you deserve.

Best regards,
Study 365- Student Support

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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