Studios2let Omdömen 

Clean, safe, comfortable and with a superb location. I’ve stayed for 4 months at Studios2let Hammersmith and had an incredible experience. The studios are small but very well equipped. The furniture is new, as all the appliances. Maria, the manager, does an incredible job, being always welcoming and efficient

Compact but clean rooms and shared facilities. The location is unbeatable and so convenient for transport. A better deal than renting a studio or one bed elsewhere. Very friendly staff and a safe and secure building. I recommend to anyone wanting a short or long term stay. I will be back!

Terribly rude reception staff at Hammersmith. I made an appointment at 4:30PM to see the studios at 116 Fulham Palace Road. I was traveling from 45 mins away and called the the office that I will be around 5 -7 mins late based on the train schedule. No one picked up the call. I arrived at Hammersmith exactly at 4:29 PM and called her immediately saying that I am walking towards the location and will be at the studios within 5-6 mins. She rudely said she can't wait 5 mins to show me the place. I understand that one can have other appointments but there is a decent way to interact with a prospective renter. I haven't seen a rude and impolite woman like the person who manages the property at Hammersmith (and is at the office receiving the phone calls) and shows it to prospective tenants.

I will add though that whenever I have called the main office, the person who took the call has been polite, responsive and explained me the process, etc. A big thanks to the office staff here at the main office and thanks for the pleasant conversation

I personally will stay away from property manager who is at the Hammersmith office as she lacks basic politeness and doesn't know how to behave courteously. I sincerely wish other renters don't go through the hellish experience that I encountered with above individual. I hope the management looks into this and hopefully down the line ensures that property manager/staff are not as disrespectful as the property manager at Hammersmith and shows some respect and decency to prospective renters.

P.S.: I mentioned the name of the individual above and I am honest to myself that it's my true experience. Studios2let flagged it saying it violates Trustpilot policy. I am honestly not sure about that and have no intention to argue on the same. However I wanted to highlight the negative experience I went through along with mentioning the property location/office so that others in future are aware of this rude and disrespectful property manager at 116 Fulham Palace Road near Hammersmith station.

Follow Up:
This is in relation to the reply posted. I tried contacting multiple times from 3:30-3:45 PM that I will be 5-7 mins late and no one picked up the call. I understand that one can be away. When I called again, it was not when the appointment time had passed. It was 1-2 mins prior to the appointment time (4:29 PM to be precise) and yes I would have been 5 mins late which I have admitted at the beginning. Also no one informed me that later appointments have been made, so please don’t make up imaginary facts here. I specifically called her several times around 3:30-3:45 to ensure if 5 mins delay can be accommodated.

But the bigger issue to me is the rude, arrogant and discourteous of way of communicating that she can’t wait for me. A decent and human way of conveying the information could have been to say that she has to leave now for another meeting and can we reschedule later in afternoon or perhaps tomorrow. Her answer was I am not here to wait for you or something more condescending. I was going to ask if she will be available during any other time-slot but the way she started speaking with me in an aggressive manner, I decided not to pursue that conversation.

During her previous conversation in the morning when I called her, she was quite disrespectful as well. If you think that information was cordially conveyed to me, then you better redefine what “cordial” means. Initial viewing time was 9AM; I asked her over email if we can reschedule and she didn’t reply (if you want I can show that email thread). When I then called her and asked if 4:30PM was a good time to view the studios, her answer was do you think you are the only person who will be viewing the studio? Do you feel this is a decent way to communicate? I do think this is unnecessarily mean and rude way of interacting with a prospective tenant though based on your feedback you might think consider it as a cordial conversation.

To set the record straight, I will reiterate that the staff at the main office were nice and courteous. The above feedback is for the property manager at 116 Fulham Palace Road who I think lacks basic courteousness and respect while interacting with others.

Absolutely amazing, Staff were wonderful ! Such a great location would 100% recommend :)

My first rental living down in London at Brandenburgh house in Hammersmith, the staff were amazing welcoming and my accommodation felt like home and had everything I neeeee and required.

The team at Studios2let were super helpful throughout the process; especially when I was communicating with them from abroad. The shared corridor was always very clean and the flat was exactly as pictured. I will definitely recommend Studios2let to anyone looking for a short term let.

I stayed at the Fulham Palace Road location for nearly 1.5 years as of January 2023. Coming from abroad it was a great option, I could have a digital viewing and then I could arrange everything while I was still abroad.

I had a studio on the second floor, with a view of the inner courtyard (very green, nice fountain, and very little noise from the road), with full kitchen and bathroom. So while it was very small, I had everything I needed (with laundry facilities in the basement).

Maria, the building manager, was great. She was quick to respond to any concerns of questions and could even be reached via WhatsApp if I could not make her office hours.

I really enjoyed my time at the Fulham location. I highly recommend the place, whether it be for a shorter stay or more long term. Plenty of shops and restaurants in the area too, and well connected to the tube and buses.

I've stayed with Studios2let for a number of months now and they have been fantastic in every way. The people in the office, incl Magda, have been very accommodating to my last minute changes and is incredibly nice to have as a landlord, in fact, the whole Studios2let team have been brilliant.
I stayed at the 29 fairholme rd location for 6 months and had no issues whatsoever! The location is great and its super easy to get to from both Picaddilly and District tube stations, close to the Fulham waterfront and during the summer it's a perfect spot if you want to watch the Queens Tennis Championship which i did :)

I would 100% stay here again in the future and will recommend my friends to rent from Studios2let.

5 stars!

Very handy location, spacious room, plenty of storage space, nice bathroom facilities

Amazing accommodation. Mrs Maria is always willing to help. The accommodation is clean, tidy and very friendly.

The management is extremely supportive and helpful.
The property is very well maintained, clean and has all essential facilities. Support is very prompt in addressing concerns regarding the lights, radiator, keys etc. It was a great experience staying here!

I meant to only rent a studio here for a few months while looking for a new flat, but I liked it so much that I'm still there several years later. The building I live in is so well maintained, and if there is a problem, it gets sorted right away. Shout-out to Maria! Highly recommended!

It would be my third year at Brandenburgh House this upcoming September. Honestly, my stay has been very pleasant. The location is good, the place is clean, and the staff are wonderful.
I would highly recommend!

Since I have been in for my very first time in 2013 I felt very welcome at Brandenburgh House.
The atmosphere here is amazing;
the whole staff, especially Maria, is running out of their way to make my stay always special.
The studios are very nice and practical furnitured
I feel home!

Well-run property in convenient location. Nice clean rooms, responsive management.

My experience with Studios2let has been nothing less than perfect. I am pleased to confirm that during my stay with them, all the communal areas, and amenities have been maintained operational and to the highest cleaning standards. I would also like to extend my appreciation to all the management team (especially Maria) that during my stay here, have always maintained a high level of professionalism, and have always been helpful and willing to help with any questions and problems that I have incurred during my stay with them. In brief, I am happy to recommend anyone in using Studios2let in the future.

Maria is a great host, was always helpful and responded quickly. The property is clean and tidy. For me personally the noise insulation could be better, especially for this price. Location is great - 5 minute walk from the Hammersmith tube station. The neighbourhood is also very attractive, the Thames is 3 minutes away.

The studios are small but the service & ammenities are excellent. The staff go out of their way to accomodate.

We've stayed at Catwright Gardens and the rooms don't look at all as in the pictures (cushions and runner on the bed and 4 towels). The bed was bare, and just one towel per person, one toilet roll provided.
The curtains are too thin, so the light comes into the room.
My room was in the basement with plastic on the corridor, couldn't lock the door, there was a whole in the wall, the view from the window was a bunch of buckets with paint.
When I requested a room change, the person at reception was very rude and refused, saying that there was no rooms available, and when ask for 2 towels she just gave me one saying that I agreed to the towels provided when clearly in the pics they advertise: there are 2 sets per person on top of the bed.
My relative went again to talk to her and then we got another room, but again, bare bed, dirty kitchen, towel rail rusty.
Very unsatisfied, considering we both had a cold and feeling tired for the journey, the last thing we need was to being put in a room like that and then fight for a better room.
I don't recommend this place at all.