Clothing quality was great however I did have to return the item. I initially had some complications returning the item but the team assisted me and provided great support thought the process (:
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I came in just for a quick look around as the store looked really cool from the outside. The person who was there was smily and I felt welcome (not intimidating like it sometimes is walking into a sto... Se mer
Företaget har svarat
Jeg stiftede bekendtskab med Studio Stars for nylig, og oplevelsen har været helt fantastisk. Jeg elsker, hvordan Studio Stars forpligter sig til at give vinger til unikke talenter. Det er ikke ba... Se mer
Företaget har svarat
Disappointing experience with their online service. I reached out for a refund due to a mistake on their end but unfortunately never received a response. It's a shame, as the store seems like a cool a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Studio Stars is a concept store located in Copenhagen, focusing on smaller designers and artists worldwide. We collect upcoming designers and give them a platform to support and challenge each other to reach a common higher, to ping pong their way forward and ahead. With a big blue door you almost can't miss our storefront, some people call us "the store with the blue door." NSS Magazine said this about us in an artificial about the top 10 best clothing stores in Copenhagen "We start with my personal favorite: Studio Stars. Located on a side street to the Copenhagen Central Station, this basement shop exclusively fosters young, underground, talented designers who challenge the status quo. The stuff you find here is simply not to be found anywhere else. Once you step through the Cobalt blue door, you’ll usually be met by the eclectic owner, Casper Enzo Enersen, his fun DIY interior, and his artistic girlfriend Christina, who sometimes tattoos in-store, creates cute ceramics and makes their popular in-line airbrush collections. Their combined vision locates, drives, and supports Copenhagen’s most talented underground designers, and they also curate a wall of amazing vintage finds. To me, this is the epitome of why you go out shopping – to be surprised by garments. To see something that hasn't already popped up on your timeline. And here, all of your spending go to a young entrepreneur with a bleeding passion for fashion, and to those underground designers you pick off the racks and fall in love with – which just feels good."
Kontaktuppgifter
kronprinsensgade 9, 1114, København K , Danmark
- 26740081
- s7udiostars@gmail.com
- studio-stars.com
3,8
Bra
28 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good customer support
Clothing quality was great however I did have to return the item. I initially had some complications returning the item but the team assisted me and provided great support thought the process (:
29 juli 2026
Omdöme utan inbjudan
Svar från Studio Stars
Hi Lily,
Thank you for the review, and I'm glad the pants themselves held up on quality.
I want to explain the return situation a bit, since I think it's the source of the frustration. Studio Stars works as a marketplace for independent designers, most items, including yours, ship directly from the designer's studio rather than from us in Copenhagen. That's why a return isn't as simple as sending something back to one central warehouse; it depends on where that specific designer is based, which is why I asked if you'd prefer to ship back to us or possibly directly to the designer, since that route is sometimes cheaper depending on your location.
I also recognize there was too much back and forth before you got clear instructions, that's on us, and I'm sorry for the delay.
If you'd still like to sort out the return, email me directly at info@studio-stars.com and I'll check with the designer for the most affordable option for you specifically, rather than defaulting to the standard Denmark address.
Best,
Casper
Where is my order!!!
3 mars 2026
Svar från Studio Stars
Hey,
We’ve tried reaching out to you by email regarding your order, but haven’t received a response, it might be that the email provided is incorrect.
Could you please reach out to us at info@studio-stars.com or let us know another way we can contact you? We’ll sort this out for you as soon as possible.
Thanks
Studio stars - god og hurtig service
Bestilte endnu engang hos Studio Stars og varen kom som vanligt med posten.
Super god oplevelse!
28 december 2025
Det var pakket godt ind og kom virkelig…
Det var pakket godt ind og kom virkelig hurtigt, slet ingen problemer og er godt tilfreds med produktet:)
16 augusti 2025
I came in just for a quick look…loved it
I came in just for a quick look around as the store looked really cool from the outside. The person who was there was smily and I felt welcome (not intimidating like it sometimes is walking into a store). The selection was honestly exceptional and the staff really knew what they were talking about. The whole experience just felt good and I really got the impression, that all was cared for. Came home with a cool shirt from 00ctmn and will definitely go back when in Denmark
23 maj 2025
Omdöme utan inbjudan
Svar från Studio Stars
Hey Fanny,
Thanks so much for the lovely review — it honestly means a lot! I’m so happy you felt welcome and comfortable walking in. We try hard to keep the vibe friendly and relaxed, so it's really nice to hear that came through.
And great choice with the 00ctmn shirt — she is doing some amazing stuff. Hope it becomes one of your favorites :)
Swing by anytime you’re back in town — you’re always welcome!
Best,
Casper
Disappointing
Disappointing experience with their online service. I reached out for a refund due to a mistake on their end but unfortunately never received a response. It's a shame, as the store seems like a cool and unique concept. But based on this experience, I wouldn't recommend it for now. :(
26 maj 2025
Omdöme utan inbjudan
Svar från Studio Stars
Hi,
We are sorry that this was your experience with us.
We apologize for not having been more attentive for the follow-up in this case where customs was added and a refund was requested. We hope you accept the offer of either full refund or cover of the cost of customs, as shared by email. We will reach out to you again following this review. We are sorry that we did not answer as efficiently as we intended. It is important for us that we had accompanied you better and this is a learning from our part.
Your feedback means a great deal to us as a small store, and we do our best to work in detail and with care with all our customers, potential customers, and collaborators.
To improve, we now have a clearer mention of the potential added costs of customs, based on this, and with our new website, it is clearly stated that this can be the case.
All the best,
Studio Stars
Perfekt!
Fantastisk forretning, stjerne service og fantastiske ting til mere end fair priser!
3 september 2024
Jeg har ledt efter et produkt
Jeg har ledt efter et produkt, der ville passe perfekt ind i min onlinebutik, og det her er det! Størrelsen er helt rigtig, og kvaliteten er fremragende. Jeg giver den 4 stjerner for at opfylde alle mine forventninger.
13 mars 2024
Omdöme utan inbjudan
Svar från Studio Stars
Hej Tilde,
Jeg er glad for at du fandt det produkt du ledte efter!
Hvad skal der til for at det bliver 5 stjerner næste gang? :)
Amazing concept store
Such a unique concept store.
Super friendly and welcoming and cool to even just have a look in.
So many amazing pieces to look through if you want something more unique and interesting.
2 februari 2024
Omdöme utan inbjudan
Svar från Studio Stars
Thank you! You are always welcome <3
Unique selection of independent fashion…
Unique selection of independent fashion brands and Casper is simply put the sweetest soul in retail.
1 december 2023
Omdöme utan inbjudan
Svar från Studio Stars
Thank you!
I appreciate it
Authentic store with a great vibe!
Authentic store with a really great vibe.
The service is always so genuine and there's always new pieces coming in.
Highly recommend!
2 januari 2024
Omdöme utan inbjudan
Svar från Studio Stars
Thank you very much!
See you soon <3
The best
Down to earth staff, very friendly and helpful! Love coming by for a small talk and some kombucha!
11 januari 2024
Omdöme utan inbjudan
Svar från Studio Stars
Love the talks and kombucha!
Svar från Studio Stars
Julius is amazing
Svar från Studio Stars
Stor tak!
Skøn butik!
Fedt udvalg og imødekommende personale. Casper er altid en skøn sjæl at blive mødt af og det er et super hyggeligt sted at komme regelmæssigt forbi og kigge på et vekslende udvalg af produkter
19 maj 2023
Omdöme utan inbjudan
Svar från Studio Stars
Tak for de søde ord! vi ses snart igen :)
Kanon service
Kanon, personlig service af Casper! Kom hjem med både et helt unikt stykke tøj, og en røverhistorie.
10 januari 2024
Omdöme utan inbjudan
Svar från Studio Stars
Har altid en røverhistorie i ærmet til dig!
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