Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Stryd is Paygen's Pay By Bank product — accept ACH e-check payments straight from your customer's bank, verified in real time by Plaid. No card networks, no chargebacks, no guesswork.
Sheridan, 82801, Sheridan, USA
4,1
11 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cut our processor fees by 60%
We sell custom furniture, so our average order value is quite high. Paying 3% on credit cards was painful. Offering Stryd as a direct bank transfer option has been a massive cost-saver, and our buyers haven't hesitated to use it.
The merchant dashboard gives us great visibility into transaction statuses and settlement times. It's a highly stable infrastructure. I'd give it 5 stars if they offered instant payouts for a slightly lower premium, but standard settlement is fine.
Smooth API integration
Integrating the API into our custom checkout flow was incredibly straightforward. Webhooks are reliable, and the sandbox environment made testing the bank transfer flows painless. Excellent developer documentation.
Otherwise, we have been using STRYD for a while now and it has been easy to manage. The bank payments go off without a hitch and the verification process gives us added confidence.
We've had a positive experience so far. Transactions have been reliable, and the system is simple enough for both our team and our customers.
Great infrastructure, wish onboarding was faster
The low-fee ACH processing has been a massive win for our subscription billing service. The only downside was the compliance and onboarding process took a few days longer than expected, but customer support was communicative throughout.
Reliable and Straightforward Everything has worked as expected so far. The payment process is simple, and I like that customers can pay directly from their bank without any unnecessary steps.
The service works well for bank payments, although I had a few questions during the setup. Customer support was helpful and answered them clearly.
We switched our WooCommerce store to Stryd for our high-ticket items to bypass traditional credit card fees. Saving over 2% per transaction adds up fast when you're moving volume. The Plaid integration is seamless, and customers trust the checkout flow.
Pay By Bank has made it easier to collect payments.” Transactions have been reliable and easy for our customers and us.
I purchased a Stryd Next Gen which suffered a complete hardware failure within the first 6 months. The device no longer broadcasts any Bluetooth signal and cannot be detected or paired with any watch or phone.
I have spent over one month following all troubleshooting steps requested by Stryd support: multiple devices (Garmin and COROS), different phones, full resets, official app pairing, and independent BLE scans (LightBlue). The device simply does not emit BLE.
Despite this being a clear hardware failure within warranty, Stryd has not offered a replacement or refund. Instead, they keep insisting on video calls and repeated demonstrations, which do not change the fact that a device that does not broadcast Bluetooth cannot be paired by definition.
As an EU consumer, this experience is unacceptable. EU law is clear: failures within the first 6 months are presumed manufacturing defects and must be resolved efficiently.
At the time of writing, the issue remains unresolved. Very disappointed with how warranty cases are handled.
Svar från Stryd Pay by Bank
Hello,
We believe this review has been posted on the wrong company profile.
PayGen's **Stryd** is a payment platform that provides ACH, eCheck, and card processing solutions for businesses. We do not manufacture or sell the **Stryd Next Gen** running power meter or any Bluetooth hardware products.
Based on your review, it appears you intended to review the manufacturer of the Stryd running device rather than our payment services.
We kindly ask that you verify the company profile and post your review on the correct Trustpilot page so it reaches the appropriate business.
Thank you.
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