The customer service is amazing. I was questioning why my item was taking so long to ship - it was because of the manufacturer. However, when I submitted the email, I received a response within 24 hou... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy website to shop and good products. The only reason why I’m giving it a 4 star it’s because when they ask for your email at the beginning for a discount on first purchase, it’s deceiving. It looks... Se mer
Strolleria's website features a price match guarantee, but after emailing back and forth, they did not honor it. Very disappointing. Would have preferred to support this smaller business vs. a big box... Se mer
The customer service team was so helpful on my journey! I had no idea where to start and they pointed me to some awesome blogs that narrowed down to a few top picks. Once I was between a few they were... Se mer
Företaget har svarat
Företagsinformation
Om Strolleria
Skrivet av företaget
Strolleria is a specialty baby gear retailer built to simplify one of the most overwhelming parts of parenting: choosing the right stroller, car seat, and travel essentials. Our mission is to replace confusion with clarity through expert guidance, detailed comparisons, and honest education.
We focus on premium, safety-driven brands and take the time to explain real-world differences—fit, functionality, longevity, and lifestyle use—so parents can make confident, informed decisions. Whether you’re comparing products online, reading our buying guides, or reaching out to our support team, our goal is to make the experience straightforward and pressure-free.
Strolleria combines deep product knowledge with fast, reliable fulfillment and responsive customer service. From first research to delivery at your doorstep, we’re here to support parents with clear answers and trusted recommendations.
We believe better information leads to better choices—and happier families.
Kontaktuppgifter
55 Montgomery St. Ste. 2, 07109, Belleville, USA
- cs@strolleria.com
- strolleria.com
4,0
Bra
44 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered a stroller for $130
I ordered a stroller for $130, they canceled it and said my card was flagged as fraud randomly. When I checked I saw the transaction pending/taken on my card and several days later checked my statement again and I got a refund form them. So I dont believe it was flagged as fraud. They said I can repurchase the stroller but when I looked they relisted the stroller up by $1,000. They must have listed it as a wrong price and lied about the fraud to cover their mistake. The whole scenario rubbed me wrong way. But luckily I was able to find the same stroller as an open box on goodbuybaby for over 75% off! Strolleria is ridiculous and not an honest company. I would not recommend them.
5 maj 2025
Omdöme utan inbjudan
Shady marketing tactics to attract…
Shady marketing tactics to attract customers
Very simple: they lower the price of the products, so you purchase it, they cancel and offer a coupon. DON'T WASTE YOUR TIME WITH THIS COMPANY.
We bought a travel system at a great price, we returned a previous one we bought from them because we don't need 2, then, they canceled our purchase alleging "pricing Error" and offered a coupon. net net, we had a loss because we returned our previous travel system trusting on those amateurs.
21 april 2025
Omdöme utan inbjudan
DO NOT order from these con artists
DO NOT order from these con artists! There are much better reputable sellers out there. If there are any issues with your order, these slimy people will weasel their way out and make it impossible to cancel your order.
I made a mistake ordering an accessory to a stroller here instead of ordering direct from the manufacturer to save on shipping costs. They did not tell me at the time of order that the order would be delayed for 6 weeks. When they reached out, they promised a mid July delivery. I did not complain because I had a trip scheduled for the end of July where I would need this accessory. However as the trip date neared, I reached out again for the status and they said it’s dependent upon the manufacturer. They didn’t even have the item on hand. When I asked to cancel the order, they refused to and stopped responding. Terrible customer service
TLDR: don’t order here, use someone else. If there’s anything wrong, support is nonexistent.
26 juli 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.