Item never arrived. One response only to multiple messages, they said 'awaiting tracking from royal mail' but a year later the item has not arrived. They owe me a refund!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I asked a member of shop floor, she turned to a colleague and continued to have a full conversation in a foreign language. As I had no idea what they were saying, I felt this was rude, another custom... Se mer
I am starting to get concerned. I ordered a Stanley cup 26th November and aside from order confirmation email at the time I have had no further correspondence despite going way past estimated delivery... Se mer
Företaget har svarat
Delivery of the item took almost 2 weeks and when I emailed to chase this up I never got a reply. This on top of never recieving an update on shipping at point of purchase, it was a poor performance.... Se mer
1,4
Mycket dålig
169 omdömen
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Item never arrived. Terrible company
Item never arrived. One response only to multiple messages, they said 'awaiting tracking from royal mail' but a year later the item has not arrived.
They owe me a refund!
1 februari 2026
Omdöme utan inbjudan
Rude staff
I asked a member of shop floor, she turned to a colleague and continued to have a full conversation in a foreign language. As I had no idea what they were saying, I felt this was rude, another customer commited on this.
23 januari 2026
Omdöme utan inbjudan
Terrible service - Rip off company
We ordered a £30 Owala water bottle that arrived broken. No returns details were supplied. I have tried to contact the company multiple times and in multiple ways over a 3 week period but no response has been received. Extremely poor service. Would advise all to avoid wasting your money here.
30 oktober 2025
Omdöme utan inbjudan
Don't buy from this company
Ordered a stanley cup in pale pink. This order seemed to take along time as when I tracked it it said on its way. The cup finally turned up it was a fake poor quality my granddaughter would never have been able to open it. We have tried to contact the company to return it but with no avail. Even the straw is fake.
Don't buy from this company I wish I had read the reviews before I gave them my money.
26 september 2025
Omdöme utan inbjudan
Money taken
Money taken, product never received and zero customer service. Complete scam. Avoid!!!
5 september 2025
Omdöme utan inbjudan
Don’t order - bottle never came
I ordered a bottle on the 3rd of august. Got told it is being shipped on the 26th (baring in mind it was meant to be a present for the 30th august) never came. Contacted Stroid on multiple occasions no response. It’s now 5th October and it’s not come and I’ve not heard anything.
5 augusti 2025
Should have gone to a known retailer.
Should have gone to a known retailer.
Issues with delivery. First received the wrong item, then what I ordered, apparently a Stanley Cup nearly 2 months late
Not a Stanley Cup, not in branded box, no logo, cheap counterfeit and not even the colour I ordered
Originally company responded to my initial delivery issues but did not respond to frequent messages requesting a return and refund.
Avoid
14 augusti 2025
Omdöme utan inbjudan
No customer service
No customer service, my order was all wrong and nobody to contact
25 augusti 2025
Cup arrived broken & no response from Stroid
Cup arrived broken it’s been over 2 weeks since I emailed them to inform them and I am yet to receive a response, I will not buy from this website again and do not recommend- Avoid!!
19 augusti 2025
Delivery is absolutely woeful.
Delivery is absolutely woeful.
Ordered 2 weeks before an 11yr olds birthday - and it arrived late.
Would not use again.
19 augusti 2025
Its scam I didn't receive my parcel I…
Its scam I didn't receive my parcel I didn't get back my email reply plz don't buy.
5 augusti 2025
No water bottle received!!
No water bottle received!!! I am still waiting since 13th August when I placed my order. I’m so disappointed. Would not order again!!!
14 augusti 2025
Fraud
I ordered a Stanley Cup and got a cup with Stroid on it. Don’t order a Stanley cup from this site, you won’t get what you ordered.
13 augusti 2025
NOT RECIEVED
NOT RECIEVED - I still haven't received my order so it's very hard for me rate my experience as do not have the product and have been waiting some time.
12 augusti 2025
Still no order received
Haven’t received my order which was placed on the 8th August. Very disappointed 11 year old.
8 augusti 2025
I still have not received my product!!
I still have not received my product!!! And no one has told me where it is!?
9 augusti 2025
The item sent was NOT a branded Stanly…
The item sent was NOT a branded Stanly Tumbler. Several attempts to get in touch with the company was hopeless no correspondence came back to me.Think this is a total scam !!!!
2 augusti 2025
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