After discovering that this is the genuine version of the scam site I was almost fooled by I made my purchase, free shipping on my order so it didn't come in a hurry but I wasn't waiting for an extens... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They supplied replacement glass for gas fire front , typed in model of fire and was clear which I needed. Pleased it was easy as the fire is around 20 years old! I should have ordered gasket and seala... Se mer
Previously I had been waiting 3 months for my glass from another company and gave up. Then I tried this company within a week of ordering it had arrived. I was shocked at how quickly it was and worrie... Se mer
Excellent communication and super fast delivery. Just sent my template and a few days later a new very well packaged piece of glass landed on my doorstep. Perfect fit Happy days
Företagsinformation
Informationen kommer från olika externa källor
Replacement Stove Glass Suitable For Any Stove - Cut to Size - Next Day Delivery Available or Free UK Standard Delivery. Based in Keighley, West Yorkshire. Delivering Nationwide. Our replacement stove glass gives you the highest quality heat resistant “ceramic” glass (which is completely clear and transparent) at the best possible price since we calculate the cost of your replacement glass to the nearest square millimetre, which saves you money, and better still this includes free delivery. To choose your replacement glass simply select your brand from the list below, or skip straight to our easy to use the calculator below. You can learn more about us here, or if we can help with any questions then please click here for our email, phone number, and contact form details. At Stove Glass Direct, we supply replacement heat resistant stove glass suitable for any; Wood Burning Stove Log Burning Stove Coal Burning Stove Multi Fuel Stove The exceptional heat resistant stove glass is available for a wide range of multi fuel models. It is also suitable for any wood burning / log burning stove. Cut To Size If you do not know the exact model of your stove, be sure to use our online calculator, for a free online quote. Input your measurements in millimetres of your stove glass size as we can then cut your stove glass to size. Shott Robax Ceramic Glass The ceramic glass is manufactured by Schott Robax which is the highest quality heat proof stove glass available. All of the replacement stove glass is manufactured to withstand heat up to 760 °C or 1400 °F. Schott Robax is the best replacement stove glass for any wood burning or multi fuel stove. We have this ceramic stove glass in stock and readily available, easily request your stove glass to be delivered the next day. Shaped Glass If your ceramic stove glass is shaped e.g. a corner is cut or it has an arch, it is recommended that you make a template of your stove glass. Email or post it to us and we will be able to cut your glass to the specific shape for your wood burning or multi fuel stove. Please ensure all dimensions are clearly displayed around the outer edge. Fitting Replacement Stove Glass Remember when fitting the stove glass that you do not over tighten the screws. Do not use fire cement either, as this will cause the stove glass to crack. Contact Us At Stove Glass Direct, we pride ourselves on our customer service. Ensuring all of our customers can receive advice from our team of craftsmen on 01535 920020 or at contact@stoveglassdirect.co.uk. Whether it be to do with measurements, delivery or fitting your heat resistant stove glass, we are always happy to help.
Kontaktuppgifter
Unit 7, East Avenue, BD21 3JX, Keighley, Storbritannien
- 01535 603399
- contact@stoveglassdirect.co.uk
- stoveglassdirect.com
4,8
Utmärkt
610 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent communication and super fast…
Excellent communication and super fast delivery. Just sent my template and a few days later a new very well packaged piece of glass landed on my doorstep. Perfect fit
Happy days
22 juli 2025
Brilliant service
They did what it says on the tin, I gave Stove Glass Direct the dimensions required, they delivered next day, what more could you ask for brilliant thanks guys.
Cheers
Stan
17 juli 2025
Exact specification
The glass size was exact and to the specification required for my wood burner
I had to contact the company as there was a delay over the 5 day period, but was reassured it was on way.
I hope I do not need to purchase again, however, if needed I would not hesitate to return to SGD.
21 februari 2025
Omdöme utan inbjudan
BEWARE OF WEBSITE WITH SIMILAR NAME…
BEWARE OF WEBSITE WITH SIMILAR NAME WHICH IS A SCAM! DO NOT BUY FROM
‘stove glass-direct.co.uk’
TO WHICH I BELIEVE THE NEGATIVE REVIEWS BELOW REFER.
16 februari 2025
Omdöme utan inbjudan
Scammers
Scammers. Sent me the glass with the wrong dimensions. Don't answer my massages and don't want to return the money. Avoid them if you don't want to lose your money.
20 december 2024
Omdöme utan inbjudan
Svar från Stove Glass Direct
Hi Oleh, I cant find any record of an order with your name, nor do we have any contact from you. Please make sure you are on the correct company's page before leaving a 1 star review.
Unfortunately I can not recommend these
Unfortunately my experience of this company has not been a good one. When we were looking for replacement glass we could have spent less money but we opted for stoveglassdirect because it has good reviews. This won’t be one of them. I would not use this company again or recommend them. The first piece of glass they sent me was the wrong size so after a phone call I had to pay again to get another piece of glass that was the right size and I sent the wrong one back within an hour of receiving it. After almost 3 weeks because they were not there when Royal Mail tried delivering it on 3 separate occasions I am still waiting for my refund. They are disputing the size?! If it was the right size I wouldn’t have needed to send it back. I found everyone I spoke to quite unprofessional and patronising and have had to raise a dispute with my credit card company to recover the £118 that I am owed. I wish I had gone down the cheaper route now and saved myself £47. The quality of the glass isn’t all that good either, it’s already formed a mark in the centre which my original piece of glass took about 6 years to form so my hopes of this one lasting even half that amount of time are slim. All this could have been easily resolved but it has been made stressful and unnecessarily difficult.
18 december 2024
Replacement glass
As it say’s made to measure and it did this is the second time we brought glass from this company and we are very pleased with our purchase’s
10 december 2024
My go to company
Fast response, easy to use website and great turnaround time, perfect
20 november 2024
Easy to select and order
Easy to select and order. Smooth payment process and very quick delivery.
18 november 2024
Very well packaged and correct size.
13 november 2024
Fantastic ordered Saturday afternoon…
Fantastic ordered Saturday afternoon arrived Tuesday perfectly packaged absolutely brilliant would highly recommend
11 november 2024
Great service
Great service. Prompt delivery and well packed. Could not ask for more. Thank you.
2 oktober 2024
Best price,perfect fit and prompt…
Best price,perfect fit and prompt delivery. Also the glass was very safely and neatly packt. A very professional Co. ,thanks!
30 september 2024
Easily negotiated web site
Easily negotiated web site, contacted us as had left out one measurement which we gave,glass arrived next day and fitted perfectly, Thankyou
23 juli 2024
Glass arrived broken tried ringing but…
Glass arrived broken tried ringing but no answer and mail box full, emailed 3times no reply still after a week!! Thank god I paid via klarna in instalments so I could cancel!!!
7 maj 2024
Omdöme utan inbjudan
Svar från Stove Glass Direct
Hello, it seems you have placed you order with a different company. We don't offer Klarna as a payment option, we have also received no missed calls or voicemails. Please note that we are Stove Glass Direct and not stove glass-direct. Please give us a call 01535603399 and I can provide the information to assure you that you have not placed you order with our company. Or email us contact@stoveglassdirect.co.uk
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.