Storksak Omdömen 

I purchased the Storksak Hero bag in 2023 after an extensive search trying to find a quality baby bag. I liked the nylon fabric with metal zips and i thought it looked well made...and so it should be for the price. However, after about 18 months of use the seam at the top, where the grab handle and straps attach, started to come apart. I'd treated the bag well and didnt put undue strain on it. I contacted the company to convey my disappoint, knowing it was out of the warranty period. The quality management team said "the type of wear is typically caused when the bag is hung by the grab handle, which can place strain on the seam...the issue would be considered general wear and tear rather than a manufacturing fault." I am trained in textiles construction and know it was not my use that caused the fault, as i didnt often hang it by the grab handle. This bag has not been constructed well enough for its intended use and the price.
To prove this, I fixed the seam with a thick, good quality thread and a domestic sewing machine. It has been almost a year and a half since I fixed the bag and in this time i hung it by the grab handle to test my fix. The stitching has not come apart and is in the same condition as when I first fixed it.
It's not ok that the company blamed the fault on my assumed use rather than acknowledge poor manufacture.

Overall, I like the bag and other than this fault its performed well. I am making the review to call out some poor manufacturing and in particular, scapegoating by the company.

I bought the Alyssa Storksak bag in December. In April I noticed the stitching had come undone on one of the straps. The customer service I received from Lisa was exceptional. Quick responses and a new bag sent immediately. When the Royal Mail lost the first bag, a new one was sent promptly. Will be recommending to everyone!

I purchased the Alyssa nappy bag for my baby’s arrival to use as the baby’s hospital bag and nappy bag. When it arrived I noticed a small hole in the stitching at the bottom of the bag.

I emailed the customer service team with the images and they were very prompt in their investigation and sent out a new replacement bag.

I choose this bag as it looks good but also practical to use as a nappy bag with lots of compartments. It is also unisex, me and my husband and use it comfortably.

I bought one of the Storksak changing bags 6 years ago when I had my eldest daughter and it is still going strong and looking fantastic 3 kids later. I subsequently bought their stroller organiser which looked beautiful and really made my buggy feel luxury. Unfortunately within a year there were issues with the zip and the straps had started fraying. I reached out to customer service and Lisa immediately sent me a brand new stroller organiser which arrived 2 days later - faultless customer service and lovely products; I will be back! Thank you Lisa

While the fabric and overall aesthetic of the Alyssa Leopard bag are nice, the quality is really disappointing. The main strap has started fraying significantly, and the velcro strap isn’t long enough to attach securely to my Cybex Priam stroller. For the price, I expected much better. Unfortunately, I won’t be purchasing from this brand again.

Easy website, easy purchase, quick delivery

Great product & super fast delivery

Very happy with the timescale if order/delivery and very happy with all 3 change bags which also included the change matt.

Lovely product, quick delivery!

Got the Alyssa changing bag and two years later with minimal use the straps are falling apart. Quite disappointing given the 179 Euro price point. Would have expected this to be of higher quality and disappointed with the customer care follow up. Would prefer to buy a regular backpack of higher quality.

Terrible customer service! I’ve had nothing but trouble with the zip on my changing bag. They offered to send me a replacement zip which I would have to find and pay for somewhere to repair it for me. I would expect better quality for the price of these products and will never purchase again

Ordered a new changing bag which unfortunately had a mark on the front. I contacted the customer service email to arrange a return and replacement which all went very smoothly and the replacement bag was perfect. I already have the smaller version/pushchair caddy which still looks great after 2 years of use.

High quality, really practical and useful bag for a busy working mum. I love the versatility of the straps (backpack, side handle, clips to hang from the buggy), the two side pockets for drinks and the added extras of the insulated bag and padded nappy changing mat. Also a great size with multiple internal pockets to hold all those hundreds of things us mums need every day! Highly recommend.

I loved my pram organiser! Absolutely stunning love quality & loads of people have complimented me, it gives me such a luxury feel. I really appreciated the thank you email I received also! Wishing you guys all the success doing such an amazing job. The bag reminds me of a parade bag!

Beautiful quality products with fast delivery and excellent customer service follow-up. Highly recommend.

Great customer service and beautiful bags! Thank you!

Absolutely gorgeous products! So practical, well made, and good looking. The baby change bags and stroller bags are really spacious, and super comfortable and wearable.

The service is also wonderful. I asked for a replacement label for a bag I’d been given second hand and they shipped one out straight away at no charge.

100% recommended!

Ordered very easily, it was a gift from a baby list and just what they wanted.

Awesome product! Every detail is well thought out. Great quality. 1 star off because it was backordered a month and the carrier squished the box (but it did ship in the estimated range and there wasn't any damage to the product). Would buy again.

Love both the bag and changing mat bag
The quality is really great and i can see it lasting a long time
I am a little confused on how to turn it into a backpack but I am sure there is an instruction video i can refer to.
The baby wipes holder is a little big in the changing mat bag but i could probably just buy larger sized wipes on put two landscape