Storex is how all storage will be in the future and we will look back at laugh at how grim the other places used to be. I have nothing but good things to say about Storex in Sunbury; both the set up... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The reason for my 1-star review is not because of the staff at the Sunbury branch—they are excellent. My issue is with senior management and their pricing decisions. I have been a customer at... Se mer
Customer service was really good. Storage is easy to use. It's all from your phone. I was a little hesitant at first but it works really well and easy
Raj made everything very easy ,helpful is extremly helpful and knowledgable.
Företagsinformation
Skrivet av företaget
STOREX Self Storage is redefining what modern storage should feel like. We provide the best space solution on the market by combining architect-designed, purpose-built facilities with premium amenities and genuine value. This is not just about square footage. It is about creating a seamless, customer-first experience that works around real lives and real businesses. Our state-of-the-art digital storage hubs are designed for both domestic and commercial customers who need flexibility without compromise. Whether you are moving home, renovating, decluttering, expanding your online business or managing stock overflow, STOREX offers clean, secure and intelligently designed spaces that adapt to you. From small lockers to large business units, every space is built with convenience and efficiency in mind. Security sits at the heart of what we do. Our facilities feature advanced access control, smart entry technology, CCTV monitoring and extended access hours, giving customers confidence and control. At the same time, we focus on the details that elevate the experience. Wide corridors, bright lighting, spacious lifts, on-site parking and helpful packaging materials make every visit straightforward. For businesses, STOREX goes further. Flexible terms, scalable units, Fab Labs and professional environments mean you can grow without being tied into rigid long-term commitments. For homeowners, it means affordable storage with the reassurance of a premium setting. At STOREX, storage is no longer a last resort. It is a smart, flexible extension of your home or business. When you need extra space done properly, STOREX is the natural choice.
Kontaktuppgifter
Brooklands Close, TW16 7DX, Sunbury-on-Thames, England, Storbritannien
- 01932 509950
3,8
Bra
9 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you!!
14 juli 2026
Great service and pricing
12 juli 2026
Reason for poor 1 star review is…
The reason for my 1-star review is not because of the staff at the Sunbury branch—they are excellent. My issue is with senior management and their pricing decisions.
I have been a customer at the Sunbury branch since it first opened, and the only reason I have remained with the company is because of Raj. He consistently goes above and beyond for every customer. He is professional, knowledgeable, dedicated, and genuinely cares about customer service. In my opinion, he is one of the company’s greatest assets and deserves recognition for the outstanding work he does.
My complaint is directed at whoever is responsible for the annual price increases. I would welcome the opportunity to meet with the CEO, together with Raj at the Sunbury branch, to discuss how the company can justify increasing long-term customers’ storage fees by around 30% every year. In my experience, most other storage companies increase prices by around 5–10%, depending on how long a customer has been with them.
These repeated large increases make loyal customers feel undervalued. I’ve spoken to many people who have left because they simply couldn’t justify the continual rises. Building a successful business is about retaining loyal customers through excellent service and fair pricing—not pricing them out.
I don’t know how these pricing decisions are made, but they are damaging customer loyalty and, in my opinion, driving business away.
Once again, I want to make it clear that my criticism is not aimed at the staff in Sunbury. Raj is exceptional, and his commitment to customers is the main reason I’ve stayed with the company. The business needs more managers like him.
I respectfully ask the CEO to read this review and arrange a meeting with me and Raj at the Sunbury branch to discuss the pricing strategy and how it is affecting long-standing customers.
Thank you.
Steven
10 juli 2026
Omdöme utan inbjudan
Speedy check-in
Speedy check-in, welcoming reception, no unnecessary bureaucracy, and the facility looks secure.
15 juni 2026
Customer service was really good
Customer service was really good. Storage is easy to use. It's all from your phone. I was a little hesitant at first but it works really well and easy
3 juli 2026
Raj made everything very easy ,helpful…
Raj made everything very easy ,helpful is extremly helpful and knowledgable.
5 maj 2026
Raj at Storex in Sunbury was always…
Raj at Storex in Sunbury was always super helpful and professional , would definitely recommend using this Storex .
25 maj 2026
Omdöme utan inbjudan
Avoid working in this toxic place
Avoid working in this toxic place. Amen 🙏🏼
20 maj 2026
Omdöme utan inbjudan
Svar från STOREX - Sunbury
Thank you for your feedback. We're sorry to hear you feel this way about your time with us. We invest significantly in our team's training and development, and wish you all the best in your future career.
The gold standard for storage
Storex is how all storage will be in the future and we will look back at laugh at how grim the other places used to be. I have nothing but good things to say about Storex in Sunbury; both the set up and design and Raj who was a total star at helping me (and the removal team) to "move in". I had looked at a few places before settling on here and so pleased I kept looking.
6 maj 2026
Omdöme utan inbjudan
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