I was guided through the processes of moving house to the storage facilities at a great price, size of unit required and in a safe site. Very professional and friendly team highly recommend this com... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
How lovely to be surprised with professional, efficient and caring service. Jeff was a voice warmly familiar and welcoming. Yours was the first company I contacted, and there was no need to look els... Se mer
A few hours away from Atlanta coming from Virginia, I quickly receive a follow up call after an online reservation. Upon arrival, Tom and team is ready to get me started through their process. I was... Se mer
This company was very helpful. Instead of pressuring me to make a decision quickly the agent actually helped me figure out what I really needed. I ended up getting a bigger unit, closer to my home for... Se mer
Företagsinformation
Skrivet av företaget
At Storage.com, we believe that renting self storage isn't about the additional space that it provides, but rather the opportunities that are opened up. Whether a family moving to a new city, a student getting ready to head home for the summer, or an entrepreneur hoping to chase down your dreams, self storage is there to help make it all possible. Storage.com is a browse-and-compare website for renting and reserving self-storage units. With thousands of local storage facilities across the U.S. listed on our site, we make it easy to find the storage unit that best fits your storage needs. Whether you’re looking for a storage unit with climate control or electricity, or storage for your car or RV, Storage.com makes the process quick and painless. All you have to do is choose a storage unit and your move-in date, and we’ll take care of the rest. If you ever have any questions, our storage representatives are just a phone call away!
Skrivet av företaget
Kontaktuppgifter
4,4
Utmärkt
178 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Service
The customer service rep was very helpful in helping me fulfill my needs
8 mars 2016
Omdöme utan inbjudan
Excellent.
They treated me very respectful and were helpful and knowledgeable.
27 februari 2016
Omdöme utan inbjudan
Great
The representative I spoke with was very helpful and great at explaining everything to me.
25 februari 2016
Omdöme utan inbjudan
telephone conversatsion
He was very pleasant and helpful. Pleasure talking to him.
23 februari 2016
Omdöme utan inbjudan
The rep was great and got me a great deal!
The rep was great and got me a great deal !
18 februari 2016
Omdöme utan inbjudan
Storage.com is easy, quick, and responsive
Needed a space for a visiting cousin to park a car trailer for a four day visit. I called storage.com and they immediately found a space with great pricing close to our house. The reservation took less than 5 minutes and I got a call from the storage unit manager within 10 minutes. I was very grateful and relieved to be able to make these arrangements so easily.
Thanks!
11 februari 2016
Omdöme utan inbjudan
Five stars, but for one major sticking point
I was in immediate need of a storage facility, so I found storage.com online.
Plus: their website was easy to navigate, and the user experience was very positive. It was fast and easy to locate a nearby facility, and just as easy to reserve an available storage space.
MINUS: The first facility (BA Self Storage in Los Angeles) was open, but there was no staff in their office. A sign on the window stated that they were on-site doing maintenance, and gave a number to call for service.
I called the number and left a voicemail. After waiting five minutes, I called a second time, again leaving a voicemail. After waiting another ten minutes, I decided to call storage.com for service.
Plus: I reached a storage.com representative almost immediately. I told that I'd been waiting fifteen minutes for service at the facility-- the rep apologized and offered to call the facility personally. He placed he on hold and called the facility. Someone finally showed up as I waited on hold-- he didn't greet me or apologize for keeping me waiting, he just walked into the office.
Plus: I decided that I wanted to do business anyplace other than BA Self Storage. When the rep got back on the phone, he asked if I was being served. I told him yes, but that I'd rather go to another facility . The rep was not only very professional in handling my request, he also quickly reserved another space that had just become available less thana mile away.
Plus: The second facility, Extra Space Storage in Hollywood, was a 180-degree turn from BA Self Storage. The manager, Martin, greeted me upon arrival, asked about my needs for storage and gave me available options. I'd chosen a space and completed our transaction in less time than it took for anyone at BA Self Storage to even show up to the office.
An occasional review of storage.com's network of clients should ensure a consistent level of professionalism and quality of service. If not for the considerable ding from BA Self Storage, this would be a five-star review. Still, I'd recommend storage.com to anyone who needs a nearby storage facility.
31 januari 2016
Omdöme utan inbjudan
Very helpful.
My representative was very helpful and patient with me, working through to find the best location and price.
13 januari 2016
Omdöme utan inbjudan
Great customer service.
The gentleman I spoke with was both patient and very thorough. He found many options for me and I'm happy with the results.
9 januari 2016
Omdöme utan inbjudan
Storage facility
Excellent job helping me find a storage facility at a great price. Better then the price that I found.
5 januari 2016
Omdöme utan inbjudan
Excellent Customer Service
Ryan, amazing.com!!!!!!!!!!!! Very knowledgeable and detailed oriented. The storage facility he recommended is very closed to where I live and at a reasonable rate. Climate controlled and state of the art security which I can appreciate. Thanks again for all of your help and information.
4 januari 2016
Omdöme utan inbjudan
Where is my email confirmation?
I called to reserve a unit. The email confirmation never arrived, although this survey did!
I called back to ask for the confirmation email and I was told that there was no way to re-send it. The confirmation is NOT in my junk mail box. Very poor service!
3 januari 2016
Omdöme utan inbjudan
Abby was awesome!
I thought I was transferred to another "800" style marking company but Abby helped me locate an available storage space close to home with a special promotion attached! Thank you!
Mike Mueller
31 december 2015
Omdöme utan inbjudan
Provided helpful advice without any pressure
I'm wary of websites where someone calls me to give me a quote. I'm used them being pushy like used car salesmen. That was not the case here. He was helpful and answered my questions without being pushy.
26 december 2015
Omdöme utan inbjudan
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