Excellent service from dripping off to collecting on the day they said it would be ready. Duvet's were perfectly clean and packed in bags which look professional. Will deffinatly use Stoney Dry Cleane... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was very impressed with Stony Dry Cleansers, had a quilt collected and cleaned wonderfully and delivered back within a couple of days, so easy. Excellent communication through out with Stephen and eas... Se mer
Incredible service! Emailed on Sunday for collection on Monday, collected at 9.28. Cleaned beautifully and retuned to house Wednesday lunchtime with an apology for not sewing on button ( not even requ... Se mer
Really quick and professional service!! I honestly thought my vintage Belstaff wax jacket was ruined with lots of stains from my jeans and looking generally unloved and worn. The company sent out a pr... Se mer
Företagsinformation
Skrivet av företaget
Stony Dry Cleaners runs the finest service! We will NOT be beaten on price. If you’ve had a cheaper quote please let us know! We are located in Stony Stratford.
Kontaktuppgifter
7 Swinfen Yd, High Street, MK11 1SY, Stony Stratford, Storbritannien
- 07549830875
- stephen@stonydrycleaners.co.uk
- stonydrycleaners.co.uk
4,8
Utmärkt
293 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was nice to have a place that…
It was nice to have a place that pickups and delivers for a reasonable cost. I have troubles getting around so I will be using them going forward.
14 juni 2024
Ruined my rug
Ruined my rug. They took forever to give me the rug back after cleaning. When I finally got it back - it was destroyed, colours ruined and falling apart. I complained and tried to resolve and they never got back to me. Actually shameful business practices, wish I’d never ever contacted them.
10 maj 2024
Fantastic service
Fantastic service. As an international business traveler, I was more than pleased, with this service picked up and dropped off the same day completely unexpected. I would highly recommend this company.
4 juni 2024
Brilliant service, highly recommended
Very prompt collection and delivery, great dry cleaning job, reasonable prices. Highly recommended.
17 maj 2024
Had my duvet sent off to be cleaned…
Had my duvet sent off to be cleaned amazing service collected and dropped back off. Smells amazing and very happy with the service. Thank you so much! Will definitely be using again when needed. ⭐️⭐️⭐️⭐️
17 maj 2024
Very punctual collection and great…
Very punctual collection and great service!!!
Thank you!!
24 april 2024
Having been a customer for over 10 +…
Having been a customer for over 10 + years, I won’t be returning. Took a £200 dress in for cleaning having worn it once. The solution they used stripped the colour out of my dress and is now no longer wearable. Customer service was appalling. Refused to take ownership and dismissed their failings. Loyalty obviously isn’t worth anything.
16 april 2024
Omdöme utan inbjudan
Svar från Stony Dry Cleaners
Dear Louise,
Thank you for your review. I understand your disappointment regarding the dress. It's worth noting that the dress underwent cleaning nearly 12 months before you informed us of a mark on the front. Given the delicate nature of the dress, particularly the feathers around the shoulders, you were advised of the necessity for gentle treatment and the possibility that the stain on the front may not be entirely removable.
Upon your return almost a year later, you were reminded of our policy (on display in the shop) stating that any losses or damages must be reported within 7 days. As you had been a regular customer until 2022, I offered a complimentary re-clean. However, due to the significant time lapse, there were limitations to what actions we could take other than the re-clean.
Upon inspection during your collection visit, the mentioned discoloration had notably improved. Despite this, you declined collection and insisted on further action. I reiterated that our options were limited at that point. You suggested that I claim against tax, and I offered to provide an insurance claim form, which you declined.
Best regards,
Great service…
Such an easy and efficient service to use with the laundry being picked up and then delivered back to my front door. Have used the service many times and will continue to do so, can recommend.
28 mars 2024
Very good service!!!
26 mars 2024
Great service and fast pick up and…
Great service and fast pick up and delivery. I always struggled with Duck Feather duvets washing and drying but here they have it cleaved and dried and well packaged on its way back. Really pleased I found this place and thank you
16 november 2023
Brilliant - highly recommend
Brilliant, quick and professional. I will definitely be using them again!!
10 november 2023
collection and return of llaundry on…
I gave this service a five star rating which they certainly deserve. There was an annoying subscreen popping up over the star chart which made it difficult to select the five star rating. Collection and return of laundry was on time and laundry was well done and nicely presented. I will continue to use this laundry service.
27 oktober 2023
Svar från Stony Dry Cleaners
Dear Mr Guina,
Thanks for your review, what was it about the service that made you feel it did not deserve a 5 star review?
Stephen
Faultless service.
27 oktober 2023
Great efficient service.
27 oktober 2023
Picked up at short notice and turned…
Picked up at short notice and turned around even quicker than promised, which helped us out l in a pinch.
Excellent customer service, clothes sorted washed and folded very nicely.
Will use again.
23 oktober 2023
Good service.
5 september 2023
Very professional
31 augusti 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.