Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The suite I bought is not of the quality I’d expect for the amount of money I paid for it. The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through... Se mer
Företaget har svarat
The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was... Se mer
Företaget har svarat
Kerr the salesman was very knowledgeable and helpful. He explained all the options and benefits of the chairs that were available and helped me to complete my order.
Företaget har svarat
Företagsinformation
Skrivet av företaget
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Kontaktuppgifter
2129 London Road, G32 8XQ, Glasgow, Scotland, Storbritannien
- 0141 7641144
4,6
Utmärkt
263 omdömen
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Evelyn and Lynette went above and…
Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.
21 augusti 2026
Omdöme utan inbjudan
Good service .
Kerr the salesman was very knowledgeable and helpful. He explained all the options and benefits of the chairs that were available and helped me to complete my order.
25 juli 2026
Svar från Sterling Home - Glasgow
Hi Marion,
Thank you for your kind feedback.
We're delighted to hear that that our salesperson provided such knowledgeable and helpful service. Taking the time to explain the different options and benefits available is an important part of helping our customers make the right choice, and we're pleased he was able to assist you in completing your order with confidence.
We'll be sure to pass your comments on to him and the team.
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Svar från Sterling Home - Glasgow
Hi Miriam,
Thank you for your feedback.
We're delighted to hear that you found our team helpful while still giving you the space to browse at your own pace. Providing friendly, knowledgeable service without being overbearing is exactly the experience we aim to deliver. We appreciate your comments and look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Not of the quality I’d imagined from Sterling unfortunately
The suite I bought is not of the quality I’d expect for the amount of money I paid for it.
The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through the years has has a material lining.
The colour we chose is not the same as the sample that was sent out.
There was a flaw on the seating area,
I had to take a day off work for the upholsterer to come and fix it as they couldn’t give me a specific time until the day that was arranged!
Wouldn’t use Sterling again.
21 juni 2026
Svar från Sterling Home - Glasgow
Hi Mrs Breslin,
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations.
We understand your disappointment and appreciate how frustrating this must have been, especially after making a significant investment in your furniture.
We strive to provide products and service that our customers can have confidence in, and we're disappointed to learn of your experience .
I can see that our Customer Service team is already in contact with you regarding the issue raised, and they will be back in touch again soon to provide a further update.
Thank you for bringing these concerns to our attention, as your feedback helps us improve both our products and the service we provide.
Kind Regards,
The Sterling Home Team
Lady who assisted us on the day was…
Lady who assisted us on the day was great, knowledgeable and helpful
4 juli 2026
Svar från Sterling Home - Glasgow
Hi Paul,
Thank you for your lovely feedback.
We're delighted to hear that Marion assisted you was knowledgeable, helpful, and provided such great service. We truly appreciate your kind words and will make sure your comments are shared with her and the wider team.
Thank you for choosing Sterling Home Glasgow and we look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Good selection staff and service were…
Good selection staff and service were very pleasant and efficient
31 juli 2026
Svar från Sterling Home - Glasgow
Hi Mary
Thank you for your kind review.
We're delighted to hear that you were pleased with our selection and that our staff provided pleasant and efficient service.
We really appreciate your custom and your feedback, hopefully, we can look look forward to serving you again in the future.
Kind Regards
The Sterling Home Team
Outstanding customer service
The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was a real expert and offered invaluable advice. Also the selection of these chairs available at Sterling was fantastic. Much better than every other store we visited. The chair was delivered to our family member within days and was exactly what they needed, they love it. I cannot recommend and thank Sterling enough. This is our third purchase from Sterling this year and we will now always go there first when looking to buy furniture.
Edit based on Sterling's reply: the employee I refer to in my review is Kerr at the London Road branch, who deserves the recognition.
21 juni 2026
Svar från Sterling Home - Glasgow
Hi Claire,
Thank you for your fantastic feedback.
We're delighted to hear that our team member was able to provide such knowledgeable, friendly, and expert advice while helping you choose. It's wonderful to know that both the selection available in store and the quick delivery exceeded your expectations.
Your continued loyalty, with this being your third purchase from Sterling this year, means a great deal to us. We'll be sure to pass your kind comments on to Angie who assisted you and thank them for going above and beyond.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Great customer service at Sterling Home…
Great customer service at Sterling Home London Road. First class service from start to finish.
21 juni 2026
Svar från Sterling Home - Glasgow
Hi Jane,
Thank you for your wonderful feedback.
We’re delighted to hear that you received first-class service from start to finish at our London Road store. Your kind words mean a great deal to the team, and we’ll be sure to share your comments with them.
We appreciate your support and look forward to welcoming you back to Sterling Home Glasgow soon.
Kind Regards
The Sterling Home Team
Delivery company damaged the brand new…
Delivery company damaged the brand new flooring, and waiting for Sterling to confirm how this will be fixed over a month later.
22 juni 2026
Svar från Sterling Home - Glasgow
Hi Stuart,
Thank you for your feedback.
We are very sorry for the delay and understand your frustration.
We can confirm that the matter has been passed to our insurance company, who are currently reviewing the claim. We appreciate that this process has taken longer than expected and apologise for the inconvenience this has caused.
Thank you for your patience while this is being resolved.
Kind Regards
The Sterling Home Team
Very happy with my new sofas
Very happy with my new sofas. All staff I dealt with were helpful and friendly from sales point to delivery. Furniture was ready earlier than expected however it was no problem to store it until I was ready for delivery.
Delivered at stated time and delivery team took care in the property.
9 juli 2026
Svar från Sterling Home - Glasgow
Dear Ms Mcleod
Thank you for your fantastic review.
We're delighted to hear you're so pleased with your new sofas and that you found our team helpful and friendly throughout the entire process.
We're also pleased that our delivery team took care in your home and provided a positive experience.
Thank you for choosing us. We hope you enjoy your new sofas for many years to come!
Kind Regards
The Sterling Home Team
Good friendly staff
9 juli 2026
Svar från Sterling Home - Glasgow
Hi Pauline,
Thank you for your feedback.
We're delighted to hear that you found our staff friendly and welcoming. Providing excellent customer service is very important to us, and it's wonderful to know your experience reflected that.
We appreciate your support and look forward to seeing you again soon.
Kind Regards
The Sterling Home Team
Staff let you relax and look
Staff let you relax and look. When i was ready they were super helpful
5 juli 2026
Svar från Sterling Home - Glasgow
Hi Carole,
Thank you for your lovely feedback.
We're delighted to hear you felt comfortable browsing at your own pace and that our team was there to help when you were ready.
We appreciate your kind words and look forward to welcoming you back again soon. 😊
Thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
The assistant was very helpful never…
The assistant was very helpful never rushed or Applied any pressure certainly offered a range of alternative display goods
17 juni 2026
Svar från Sterling Home - Glasgow
Hi Alan
Thank you so much for your kind feedback.
We’re delighted to hear that our assistant made you feel comfortable and well-supported throughout your visit. Providing helpful guidance without pressure and offering a wide range of options is something we always strive for, so it’s great to know we got it right.
We truly appreciate your comments and hope to welcome you back again soon.
Kind Regards
The Sterling Home Team
Love the items I bought from here
Love the items I bought from here, staff very helpful and kept up to date about progress of purchase, delivery and installation first class, highly recommended.
21 januari 2026
Svar från Sterling Home - Glasgow
Thank you so much for your lovely feedback!
We’re delighted to hear that you’re happy with your purchase and that our team was able to support you throughout the process.
Keeping our customers informed and delivering a smooth experience from order through to installation is something we take great pride in.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If there’s anything more we can help with in the future, please don’t hesitate to get in touch.
Kind Regards
The Sterling Home Team
Excellent quality of bedroom furniture
Excellent quality of bedroom furniture.
Instore staff was great from start to finish.
Was advised that delivery would be approximately 6 weeks, I was kept informed .
Delivery to the 2nd floor flat not issues.
2 maj 2026
Svar från Sterling Home - Glasgow
Hi Mark,
Thank you for your kind feedback!
We’re delighted to hear you’re so pleased with the quality of your bedroom furniture and that our in-store team supported you throughout. It’s great to know communication met expectations and delivery to your 2nd floor flat went smoothly. Enjoy your new furniture!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Good experience
The delivery men were fast and efficient. They brought in the two sofas, positioned them where I wanted then removed all the packaging and took it away with them. The sofas themselves are sturdy, well built and the material is of good quality. The accent cushions didn’t remain fluffy for long and have flattened but they are in constant use.
28 juli 2025
Svar från Sterling Home - Glasgow
Hi Marianne,
Thank you for your kind feedback.
We’re delighted to hear that our delivery team provided a fast and efficient service, ensuring everything was set up perfectly and leaving your home tidy.
It’s also wonderful to know you’re pleased with the quality and build of your sofas. We appreciate your comments regarding the accent cushions—these can soften with regular use, these should plump up but if you have any concerns please contact our Customer Service Department..
Thank you again for choosing Sterling Home Glasgow, and we hope you continue to enjoy your sofas.
Kind Regards
The Sterling Home Team
I bought the perfect mattress for me
I bought the perfect mattress for me. I was given great advice from Karen who helped me choose my mattress and she gave me lots of time to make my purchasing decision. I bought during the sale so got a good deal and was able to get interest free credit for a year making it more affordable.
24 maj 2026
Svar från Sterling Home - Glasgow
Hi Andrea,
Thank you for your kind feedback!
We’re delighted to hear you found the perfect mattress and that Karen was able to support you with such helpful advice and give you the time you needed to decide. It’s great to know you were also able to take advantage of our sale and interest-free credit.
We’ll be sure to pass your lovely comments on to Karen—she’ll be thrilled to hear them. Wishing you many comfortable nights ahead!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
The service salesmen were very good any…
The service salesmen were very good any questions I asked they could answer.
23 maj 2026
Svar från Sterling Home - Glasgow
Hi Sandra,
Thank you for your kind feedback.
We’re delighted to hear our sales team were able to answer all your questions and provide such a positive experience. We’ll be sure to pass your comments on to them—they’ll be really pleased to know they made a difference.
Thank you for choosing Sterling Home Glasgow and we hope to see you again soon.
Kind Regards
The Sterling Home Team
I didn’t get the bed I ordered although…
I didn’t get the bed I ordered although shop say I did. When I questioned it I was told I had to “bed it in”. I’ve never heard anything like this in my time of buying a mattress. Wouldn’t change it as it was unwrapped(not by me) as a health issue. Left with an £800 mattress that does not met my requirements. Won’t be using Sterling ever again.
22 april 2026
Svar från Sterling Home - Glasgow
Good Morning,
Thank you for your feedback.
Please be assured that your feedback has now been escalated, and a member of our Customer Support team will be in contact with you by the end of this week.
Kind Regards
The Sterling Home Team
The man that we ordered the sofa and…
The man that we ordered the sofa and chair from did not pressure us at all and just left us to look and view the samples, which was great and then we approached him to order the furniture. The man was great and it was a pleasure to shop there.
2 maj 2026
Svar från Sterling Home - Glasgow
Hi Sarah,
Thank you for your kind feedback.
We’re delighted to hear you had such a relaxed and enjoyable shopping experience, and that our colleague Jamie, gave you the space to browse comfortably. It’s great to know they made such a positive impression— we’ll be sure to pass on your comments. We hope you love your new furniture!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
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