Great experience in store. The staff really helped me put together my bespoke chairs. They took time, showed me all the fabrics, colours and materials to make my chairs my own. Would highly recommend... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Exceptional service on all fronts from both both Angus and David (with the beard) at Sterling Furniture, Kinnaird Park. These guys are the people to deal with — their product knowledge and genuine cus... Se mer
Företaget har svarat
Pleased with kitchen flooring and most of the customer service. Clive was very helpful and understanding. We initially chose flooring which when it arrived had an overall green look. We wanted a re... Se mer
Företaget har svarat
As a longtime customer of originally Martin and Frost Tillicoultry before that I knew I’d be sure to find the sofa I’d been thinking of. It was first port of call. David looked after us very well exp... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Kontaktuppgifter
4 Whitehill Road, Fort Kinnaird, EH15 3HR, Edinburgh, Scotland, Storbritannien
- 0131 6570820
4,6
Utmärkt
235 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Choice
Choice, price and quality of the product I bought. Staff were very knowledgeable and polite. Explained difference in quality of product I required.
Delivery was faultless
11 januari 2024
The staff where very knowledgeable…
The staff where very knowledgeable courtois and helpful.
8 november 2023
So impressed with Sterling
So impressed with Sterling, great value, delivery was on time and furniture was assembled for no extra cost.
10 januari 2024
|The chairs we thought we were buying…
|The chairs we thought we were buying had completely different backs to the chairs we got. We were led to believe that the chairs we were buying had movable head rests which they did not. At no time were we told that it would cost about £160 for each chair back. On complaining we were told that a manager would phone us - he didn't. When we called to complain about that, we were told a senior manager would contact us and sort everything out - again he didn't. You win, we give up. Very bad customer service.
19 januari 2024
Sterling made buying my furniture easy
Sterling made buying my furniture easy. Sales assistant asked what I was looking for. She rally listened to what I said and helped me find it. Sterling also kept me informed of delivery. Delivery was seamless.
26 januari 2024
Delivery excellent on time and men very…
Delivery excellent on time and men very efficient.
2 februari 2024
Helpful and polite.
18 november 2023
Friendly helpful staff
Friendly helpful staff. Delivery on time and able to share removal company who were excellent to take old suite away. Quality product and great after sales service
14 september 2023
Delivery team were first class
7 december 2023
Good Experience
My elderly parents were given help and advice before deciding which chairs and sofa to buy. Lovely furniture and delivered on time.
18 januari 2024
Poor after sale service
Bought the £215 rug. Was given delivery date and time. Took time off work, waited then recieveda text informing me that my rug had been delivered. UNTRUE!!! Tried calling the delivery company (not the customers duty) no response from the delivery company. Called Sterling who found out my rug had been delivered to wrong person wring address and post code. Fiasco from start to finish. Sterling staff member was very very helpful but all in all ...poor job Sterling! Change whatever you need to to get customer satisfaction and the will come back AND recommend!!
18 januari 2024
Good price good delivery but two small…
Good price good delivery but two small items missing had to chase them up twice before the warehouse dispatch them
20 december 2023
Leather sofa and chair
Ordered online and I got material mixed up, after contacting your Fort Kinnaird store the woman was helpful and sorted it out for me, I had ordered fabric instead of leather, our sofa and armchairarrived begining of Dec, we are really please and ordered a footstool to match which we are awaiting on..
6 december 2023
Very helpful sales assistant and quick…
Very helpful sales assistant and quick delivery and good price.
6 januari 2024
WELCOMNG STAFF
5 februari 2024
Love Sterling Furniture
Love Sterling Furniture. Always find something different in their home ware department. Also wallpaper section is just that bit different from other retailers. There’s always time for some lunch and a drink.
3 februari 2024
Shop is Amazing and all the Staff are…
Shop is Amazing and all the Staff are lovely and make us feel so welcome on all our visits
20 juni 2023
Very helpful and friendly staff
Very helpful and friendly staff. I would definitely shop here again.
14 januari 2024
Furniture order went smoothly
Furniture order went smoothly, delivered within time promised and installed to satisfaction.
1 juli 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.