StepsWeb Omdömen 

161
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

It’s great my step son has had some difficulties with grammar and it has helped him a lot. It is also improving his spelling, paired with the work book it’s easy for him to practice before applying wh... Se mer

Betygsatt 5 av 5 stjärnor

The students find it more age-appropriate than other programs. (Upper elementary) It's highly rewarding and giving them 5 points towards the tresure box for every coin they win keeps them engaged and... Se mer

Betygsatt 3 av 5 stjärnor

Great program and worth our while; however, it is a frustrating process to get an invoice. & it would be helpful if students could re-sit placement tests six monthly or have some sort of prom... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Stepsweb has really helped my son break words down into chunks of sound and improved his decoding ability. Great variety of activities to practice different skills. Engaging and not ‘babyish’ for olde... Se mer

Företagsinformation

  1. Läskunnighetsprogram
  2. Läroanstalt
  3. Butik med utbildningsmaterial

Skrivet av företaget

StepsWeb is a unique, student-centred solution that adapts to each learner and follows a structured, cumulative literacy progression. StepsWeb is particularly effective as a whole-class resource, particularly for individuals with dyslexia and other learning challenges. StepsWeb enables every teacher to effectively monitor students, generate comprehensive reports, and tailor the program to each individual’s literacy needs quickly and efficiently. Often referred to as the specialist tool built for non-specialists, StepsWeb equips teachers with the tools required to enable every student to succeed without overwhelming amounts of paperwork.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

161 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(161)

37 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Support

The support received for an issue I had wasn't enough. I am time poor and need a reader friendly quick fix to issues. Providing a variety of ways to solve a problem perhaps using visuals, Zoom meets or video links would be helpful. My issue hasn't been resolved.

19 juli 2024
Logotyp för StepsWeb

Svar från StepsWeb

Hi Davene

We are surprised to learn that you don't think you have received enough customer support. I can see we have sent you several emails, offered email and phone support, and updated your StepsWeb account after it was renewed.

The onboarding emails sent to you contain links to our Support Site and YouTube channel where you can find all the information you need to use StepsWeb including bite-sized how-to videos.

You are welcome to get in touch with us at any time so we can resolve any outstanding issues with your StepsWeb licence.

Betygsatt 1 av 5 stjärnor

Harms Hands

Some of the words sound similar and it just isn't well executed. The way you input in some activities is brutal for trackpad users and not fun for anyone. Some people (me included) think the pronounciations are awful too.

2 augusti 2024
Omdöme utan inbjudan
Logotyp för StepsWeb

Svar från StepsWeb

Thank you for your feedback. We're sorry to hear about the difficulties you've encountered.

To help with similar sounds, we recommend using headphones, as they can make distinguishing words easier. Additionally, clicking to hear the sentence can be helpful if you're unsure about a word.

We understand that using a trackpad can be challenging and slower. If possible, we suggest using a mouse or a touch device for a better experience.

If you could let us know which words you think are pronounced incorrectly, we'll definitely review them. Your input is valuable to us, and we're committed to making improvements.

Thank you for helping us enhance our service.

Betygsatt 5 av 5 stjärnor

Easy to use as application

Easy to use as application

29 juni 2024
Logotyp för StepsWeb

Svar från StepsWeb

Thanks, Sandra. Your feedback means a lot to us! If you ever need a hand with anything, please feel free to reach out.

Betygsatt 5 av 5 stjärnor

Steps Web is easy to use.

It was easy to add subscriptions and change the users. The weekly feedback is informative. The website is mostly user friendly.
Thanks.

25 juni 2024
Logotyp för StepsWeb

Svar från StepsWeb

Thank you for sharing your experience with others. We’re here to provide top-notch support and resources for your literacy needs. Don't hesitate to get in touch if you have any questions or feedback!

Betygsatt 5 av 5 stjärnor

Great tutoring product

It’s been really helpful in bringing my daughter up to her age level

24 juni 2024
Logotyp för StepsWeb

Svar från StepsWeb

Your feedback means a lot to us! If you ever need a hand with anything, please feel free to reach out.

Betygsatt 5 av 5 stjärnor

Very easy process to resubscribe

Very easy process to resubscribe. Great to have the instructions provided.
Thanks StepsWeb Team!

1 juli 2024
Logotyp för StepsWeb

Svar från StepsWeb

We're thrilled to have you as part of the StepsWeb community and look forward to supporting your student's learning.

Betygsatt 5 av 5 stjärnor

Awesome product which suits almost all…

Awesome product which suits almost all learners. Just the right amount of gamification and it gets results!

25 juni 2024
Logotyp för StepsWeb

Svar från StepsWeb

Thank you for your review of StepsWeb! We're delighted to hear you are getting results using StepsWeb. If you ever need a hand with anything, please feel free to reach out.

Betygsatt 4 av 5 stjärnor

Fantastic option

Could you add some additional options to make the memory tests and reading comprehension easier. For the memory test - easy options to set to max of 2 words. For the reading comprehension - shorter texts. My son has hemiplegia and dyslexia and dyspraxia. Memory tests and reading aloud are super hard.
Otherwise he really likes using StepsWeb!

1 juni 2024
Logotyp för StepsWeb

Svar från StepsWeb

Hi Ruth, we are thrilled to have you as part of the StepsWeb community, and look forward to supporting your son's learning adventures further. We will email you with options for the memory test and reading comprehension.

Betygsatt 5 av 5 stjärnor

The website works so well

The website works so well. The variety of exercises makes it very acceptable to reluctant learners.

30 maj 2024
Logotyp för StepsWeb

Svar från StepsWeb

Hi Esme, thank you for the wonderful review! We’re delighted to hear StepsWeb is making a positive impact. If you ever need a hand with anything, please feel free to reach out.

Betygsatt 5 av 5 stjärnor

Easy to logon and purchase more…

Easy to logon and purchase more licenses the students enjoy the programme

30 maj 2024
Logotyp för StepsWeb

Svar från StepsWeb

Thanks, Leanne. It’s fantastic to hear your students enjoy using StepsWeb. Feel free to get in touch if we can help with anything else.

Betygsatt 5 av 5 stjärnor

We find Stepsweb easy to use

We find Stepsweb easy to use, quick to get new licences and great to help raise our literacy achievement.

27 maj 2024
Logotyp för StepsWeb

Svar från StepsWeb

Thank you for sharing your experience with StepsWeb! We're thrilled to hear you are getting success from using StepsWeb.

Betygsatt 5 av 5 stjärnor

A prompt response to my inquiries and…

A prompt response to my inquiries and delivery of the required resources

5 maj 2024
Logotyp för StepsWeb

Svar från StepsWeb

Thanks, Lynley. Feel free to reach out to us via email should you have any questions or queries. We are here to support you on your StepsWeb journey!

Betygsatt 5 av 5 stjärnor

I really love the program

I really love the program. The students love it as well. It is easy to log in to. The activities are easy to use and targeted for my students needs.

29 april 2024
Logotyp för StepsWeb

Svar från StepsWeb

Thanks, Frank. Your review made our day! It’s fantastic to hear that your students are loving StepsWeb! If you ever need a hand with anything, please feel free to reach out.

Betygsatt 5 av 5 stjärnor

Ordering Resources

I ordered our products and have received them in just a few days. This is awesome as we can get straight into the program that we have planned.

30 april 2024
Logotyp för StepsWeb

Svar från StepsWeb

Thanks, Cara, for the kind words! We’re pleased you got your resources on time and are getting into the program. Don't hesitate to reach out if you have any questions or if there's anything else we can assist you with.

Betygsatt 4 av 5 stjärnor

We start the day with :)

StepsWeb is a good programme. we use it for our lower end an vulnerable students. What would be good if it went 3-4 levels higher as we have some capable but vulnerable students working StepsWeb.

28 april 2024
Logotyp för StepsWeb

Svar från StepsWeb

Thanks for your feedback, Grant. We are about to introduce more levels to StepsWeb. Keep an eye on our newsletter for updates.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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