Step Free Recovery Omdömen 

Exceptional Care, Even After Hours

My experience with this program began with an emergency. Despite the short notice, my practitioner saw me that same evening at approximately 8:30 PM, charging only her regular appointment fee. No emergency surcharge, no inflated after-hours pricing, and absolutely no taking advantage of someone in a vulnerable situation.

She prescribed the medication I needed, but nearly every pharmacy in Houston was already closed. Only three CVS locations were still open. She patiently waited while I found one and then took care of getting my prescription sent there, even though it was already late in the evening.

That was my very first experience with this program, and I’ve never forgotten it.

The level of personal attention, compassion, and professional integrity I’ve experienced is exceptionally rare in healthcare. Even more impressive is that the quality of service has continued to improve over time without losing that individual attention.

My practitioner (and her staff) set an extraordinarily high standard from our very first interaction, and she continues to exceed it. I couldn’t recommend this program more highly.

Everyone is so nice, helpful and serves with a caring heart. It’s seamless, and I promise, if you do your part, this works!

I couldn’t be more impressed or more grateful to have access to the incredible team at Step Free Recovery!! They held my hand and walked me through the seamless process of intake very quickly answering all of my questions and concerns. And then getting to see a provider within a few hours of initial contacting them! My provider is phenomenal. She is a breath of fresh air. It feels nice to be heard and have someone understand.They are compassionate and the best support I’ve ever had with treatment. I highly recommend them. They are the best at what they do….truly impressed!!

These guys really do go thru all the steps with you they do care and they are patient with addictive behaviors with out them id be dead and if your thinking about it that's the first step to success it can't hurt to try if it doesn't work then try something else but nothing good comes from an opiate addiction the world is your oyster go for it

This is the best suboxone recovery maintenance program I’ve ever experience. Workit Health was too expensive, Symetria was too expensive but Step Free Recovery was perfect. I got my medication in 24-48hrs from the start to finish and it’s really easy to start. Everyone had excellent customer service from the owner Valeriya to Vince who was my representative. I’m in love with this company and they are saving my life! Thank yall so much!❤️❤️

Val, Vincent, and Kevin are the best. I appreciate all that these guys have done for me and would recommend Step-Free Recovery to anyone needing to get off of opiods. My life dissolved into complete madness after I got off opiods and if it weren't for this program, I would very much still be suffering from addiction or worse. Extra shout out to Vincent, his compassion and understanding has been a godsend.

Step-Free recovery gave me my life back.
I cannot recommend their treatment plan enough. Additionally, the support staff is not only nonjudgmental, but they actually understand. They have not rushed me through anything. They're always on my side. They are a low stress, reliable, and supportive network. They are kind and caring miracle workers. I hope they can reach the masses.

Since getting off opiods close to 15 years ago. This is the first provider that treated me like a person not just someone with an addiction. And I've been through many providers. Very compassionate about my situation first provider I believe that actually care. Don't hesitate to reach out to them for help.

I have had an awesome experience. I've been fully supported all the way through. Today I am 30 days sober, which is a goal I never thought I'd reach. I'm really looking forward to the goals ahead. This is not a cookie cutter program, one size fits all. I have been at home the whole time with the support of the husband. If you're committed to making this change in your life, this is the program for you.

I've been working with this company and couldnt imagine working wih anybody else. I was in a dark place at the time I found this place, and had been in that dark place for about 10 years, and tried to get out through multiple other agencies and companies but could never stick to it. However, Step free recovery made it easy for me to get my life saving medication and treatment so I could live a normal life, and once i got my footing everything in my life started to become normal again, something I dreamt of in the past became a reality. To this day I couldnt imagine working with anybody else, and am some grateful they're here for me on my side. Shout out to Vincent, Kevin, and of course Val, a team of people to me who are more like friends and leaders.

Very good program it has helped me do a complete 360. Everything is good when it comes to helping you. A safe place. No judgement. I'm glad I found this program.

A few years ago I was at rock bottom and the only thing keeping me from ending my struggle with addiction and severe anxiety by considering taking my own life was my family. I had been on the medications I am now however my prescriber at the time didn’t actually care if I stayed sober to get my life back but just to make money. As I sat by a pond with my fishing pole in hand contemplating what was next I had a panic attack which drove me to seek help one more time and through an angel I found on the internet I was given the contact info to another life saving angel named Val or Doc Val as I have her saved in my phone. I didn’t have any money as you can imagine so this was a Hail Mary attempt. I spoke to Val and she actually listened and understood as well as took the time to keep me held accountable one week at a time to start. In addition to that she also allowed me to pay for services a little at a time so I could get back on my feet, find employment and become the daddy/ husband I knew I could be. Step free recovery gave me a second chance at life and encouraged me to call at anytime if I was struggling which was unheard of at other clinics. Val and husband as well as her team fought for my sobriety and because of that there aren’t enough words to explain my life today and how far I’ve come from that day sitting by the pond. There are so many details of positivity that came from Step Free Recovery I couldn’t possibly type in this box but would rather share verbally to everyone looking for a new life anytime any day because I was given the care I needed from them at anytime any day and for that I’ll truly be indebted for for the rest of my life. I’m pretty sure I was a bit of a severe case and the attention I received was required at the time but I can reassure anyone looking for real recovery will find it through this program due to the pin point assessment of each individual that picks up that heavy phone by Step Free Recovery’s staff. Thanks again yall. I won and keep on winning everyday!!

I was referred to this clinic and I’m so glad I was not only did they help me within a few hours my new doctor Valeria Gessner is amazing I was scared and she put me at ease she treated me as a person not as a number or just another addict, she made me feel at ease from the start and constantly reassured me I’m not alone,I’m happy I made the switch to her!

The after hours option with telemedicine is a godsend.
Some of the most intelligent people seem to work in this field.
They understand how kicking a dying dog while it’s down creates a dangerous world.
They help people by being different from everyone who’s helped me stay on the ground when I can’t get up alone.

Unlike other MATT clinics, place really cares about you. Val & Kevin specifically, have gone through countless times when I was worried about being sick while juggling life; and Step free Recovery helped me stay clean and sober, even on a Saturday evening when most places wouldn’t even be open. So thankful and will tell anybody struggling with addiction, if they’re ready to get their life back, go thru step free recovery. I don’t know where I’d be if it wasn’t for Step Free Recovery fighting on my side.

Let me start by giving the BIGGEST THANK YOU to the team at step free! VINCENT, VALERY and KEVIN ! Y'all have been a true blessing to 2 individuals who use to struggle to get to doctor appointments! From catching the bus to walking/ running or even paying random people to get a ride simply to see our sub doctor. my husband and I use to have to start making phone calls to every pharmacy in town one to two days before our appointment just to make sure the pharmacy was going to have them and 90% of the time they didn't and so we would sometimes go through withdrawals before finally getting them filled. From stereotypes from the pharmacist to being unwilling to keep them stocked for repeat patients we went through it ALL!! Then we moved out of state to Texas and we were even more worried but I luckily got online and Google local sub doctors and step free popped up! As a person who doesn't use social media or anything like that I'm lucky to get Google to work lol and also it made me nervous and skeptical of the online scammers ... Once we had our initial visit all worries were set to the side every month we log on upload our UA and visit then without any further action on my part my meds are sent and filled and ready for pick up on time every time! we have been patients for 2 going on 3 years now with 100% efficiency every single time! I highly recommend Valery Vincent and Kevin at step free recovery to AAALLL SUB PATIENTS!!!

They are all super great at SFR! I have to use this for pain management and they truly have been amazing with dealing with the pharmacies and all the things our medical system throws at us with compassion and urgency! I highly recommend using them for whatever it is you’re needing bc I guarantee you’ll be taken care of and feel extremely comfortable in the process. Val is absolutly the sweetest and Vince is the cutest and I actually love our monthly zoom calls and don’t dread them like most doctor’s appointments lol

The NP Valeriya Gessner has been great. She talks on your level like any normal person would who is understanding of the situation. The process is simple and i can tell they care about their patients. Highly recommended ❤️

After yrs of praying my daughter get clean she came to me with the desire to so. My daughter chose to try Step Free Recovery which had come highly recommended to her. She had visited with Val and her people who she was impressed with. She offered me the ph number to do the same. I was extremely impressed with Val as well and appreciated her explaining the way the prog wk’s. Val and staff were caring and kind until my daughter felt ready to face her induction. Val was with us through out the process and has continued to be by our side. With over a mo.clean my daughter is happy, healthy, and has a new outlook on life. We are so grateful for Val, staff, and her expertise. Val continues to monitor and stay in touch and will continue to do so. Always available and happy to assist!

I had a very positive experience with this group. I was down on my luck in the middle of the night and I was able to see a psychiatrist rather quickly who gave me a short supply of my medication so I had time to get some more money. It was a life-saver, and great customer service.