Steak King Omdömen 270

TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My first experience with Steak King is really fabulous. As I was not familiar with the website and therefore nearly missed my expected delivery date, they really tried so hard to help out and got m... Se mer

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Betygsatt 5 av 5 stjärnor

Cannot fault your products or service - promotion is very good, offerings and range are great, promotions are super, but best of all is the quality of your products especially the steak! Home delivery... Se mer

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Betygsatt 5 av 5 stjärnor

Great quality products, great service, easy to use app. The only thing is, and I see I’m not alone with this here, we tend to overlook if a product comes frozen or chilled. This may cause disappointme... Se mer

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Betygsatt 2 av 5 stjärnor

I bought 2 kg of ribeye steak, in 330grams cuts, and specifically asked for individual packing, i.e. 6 individually packed steaks. However, what i received was 4 packs, where two of them containin... Se mer

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Företagsinformation

  1. Matvaruleverans
  2. Leverantör av köttprodukter
  3. Fiskmarknad
  4. Stekhus

Skrivet av företaget

Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

270 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Excellent meat quality & Helpful Staff Team

My first experience with Steak King is really fabulous. As I was not familiar with the website and therefore nearly missed my expected delivery date, they really tried so hard to help out and got my purchase delivered in time. A big thanks to Joan !

What is more, their ribeye is fresh, juicy and delicious. I will definitely buy again and will recommend them to my friends.

11 april 2026
Omdöme utan inbjudan
Logotyp för Steak King

Svar från Steak King

Really glad to hear you had a great first experience with us! Happy we could sort out the delivery in time — will definitely pass your kind words to Joan 😊

Awesome to know you enjoyed the ribeye too. Hope to have you back again soon!

Betygsatt 5 av 5 stjärnor

Great quality food

Great quality food. Excellent customer service. I have been buying from Steak King for years and highly recommend them.

11 april 2026
Omdöme utan inbjudan
Logotyp för Steak King

Svar från Steak King

Really appreciate your continued support over the years! Glad to hear you’re enjoying both the quality and service 😊

Thanks a lot for the recommendation — means a lot to us!

Betygsatt 2 av 5 stjärnor

I am a bit upset as I just bought a few…

I am a bit upset as I just bought a few Waygu M9 and the state weight is suppose to be 1.01kg and 1.032 kg but when we weigh it at home, it came out to be smaller at 969.9 g and 981.3 g, a loss of 4% and 5% of what it has been stated. Did not happen before

29 mars 2026
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Svar från Steak King

Sorry to hear about this — that’s definitely not the experience we want you to have, especially as a returning customer. Small variations can happen due to trimming and packaging, but we understand your concern here.

Please drop us a message with your order details and we’ll look into this for you 👍

Betygsatt 5 av 5 stjärnor

High quality. Good price

Delivered quickly and quality of everything was high and good prices...much cheaper than elsewhere for better quality.

29 mars 2026
Logotyp för Steak King

Svar från Steak King

Thank you for your kind feedback! We're delighted to hear that you were happy with the quality, pricing, and quick delivery.

Betygsatt 5 av 5 stjärnor

Meat quality is very good and price tag…

Meat quality is very good and price tag is reasonable.

30 mars 2026
Logotyp för Steak King

Svar från Steak King

Thank you for your kind feedback! We're delighted to hear that you’re happy with the quality and value of our products.

We look forward to serving you again soon!

Betygsatt 4 av 5 stjärnor

Great value

Great value! Would get 5 stars if the steaks could be individually sealed instead of 2 per pack.

30 mars 2026
Logotyp för Steak King

Svar från Steak King

Thank you for your feedback! We're glad you found great value in our products. Our standard packaging is two steaks per pack, but individual packing can be arranged upon request with additional cost. Please contact us at orders@steak-king.com for assistance with future orders.

Betygsatt 5 av 5 stjärnor

Delivery was fast and prompt

Delivery was fast and prompt. Product quality was good.

30 mars 2026
Logotyp för Steak King

Svar från Steak King

Thank you for your kind words! We're glad you were satisfied with the fast delivery and product quality. We look forward to serving you again soon.

Betygsatt 4 av 5 stjärnor

Delivery staff very polite and had…

Delivery staff very polite and had follow my instructions

But I ordered the steak need to pre-cut, and it’s still doing nothing
At least the system should let me know they can’t do it

Long time ago the system can specify the delivery time range but now can’t. This one is no good

29 mars 2026
Logotyp för Steak King

Svar från Steak King

Thank you for your feedback! We're pleased to hear our delivery team met your expectations.

Regarding the pre-cut steak, we sincerely apologize for the inconvenience. Please email us at orders@steak-king.com with your order details so we can assist you.

Betygsatt 5 av 5 stjärnor

Amazing quality products

Amazing quality products, great prices, super easy delivery options and easy customer experience.

31 mars 2026
Omdöme utan inbjudan
Logotyp för Steak King

Svar från Steak King

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our quality products, great prices, and seamless delivery experience. We look forward to serving you again soon!

Betygsatt 3 av 5 stjärnor

Overall happy despite recent disappointment

I have been a regular customer of both Steak King and Flat Iron. I particularly love the special meat deals which are a bargain and so far always of good quality.

With my last order, however, I was disappointed in the fact that the guanciale I ordered was already expired one week ago. The expiry date was clearly visible on the packing.

When I contacted the hotline, they were apologetic and offered me a voucher for my next purchase (subject to minimum amount) and which was less than I had paid for the guanciale? My disappointment that this means I am suffering a financial loss due to their oversight was quickly understood and they offered to replace the guanciale with a fresh order. I was fine with this outcome, yet this lapse of judgment from management annoys me. Moreover, I now wonder whether the expired meat would be “recycled” or properly disposed.

I have been happy with the products and service, and understand that screw-ups can happen. I hope this feedback would lead to better quality control and improve customer response.

24 mars 2026
Omdöme utan inbjudan
Logotyp för Steak King

Svar från Steak King

Hi,

Thank you for your continued support of Steak King and Flat Iron — we truly appreciate you being a regular customer and are glad to hear you’ve been enjoying our products and special deals.

At the same time, we’re very sorry about this particular experience. This is definitely not the standard we aim to maintain, and we take issues like this seriously.

We’re glad our team was able to arrange a replacement that worked for you, but we understand your frustration regarding the situation and your concerns around quality control. Please be assured that expired products are strictly not reused or recycled in any way and are properly disposed of in line with our internal procedures.

Your feedback has been noted and shared with the team to ensure better checks are in place moving forward.

If there’s anything further you’d like us to look into, please feel free to reach out to us at orders@steak-king.com. we’ll be more than happy to assist.

Thank you again for your honest feedback and continued support.

Betygsatt 5 av 5 stjärnor

Cannot fault your service

Cannot fault your products or service - promotion is very good, offerings and range are great, promotions are super, but best of all is the quality of your products especially the steak! Home delivery also excellent - quick and reliable. All in all, I am very happy! Richard

25 mars 2026
Omdöme utan inbjudan
Logotyp för Steak King

Svar från Steak King

Hi Richard,

Thank you for your amazing feedback! We're really glad to hear that you're happy with our products, promotions, and delivery service.

It’s great to know that the quality of our steaks stands out — that’s exactly what we aim for. We truly appreciate your support and look forward to serving you again soon!

Betygsatt 5 av 5 stjärnor

What you see is what you get

If you live in HK and can't speak good Chinese. Steak king can be your personal butcher. You can get any well known steak for super cheap, and the quality is super good too.

21 mars 2026
Omdöme utan inbjudan
Logotyp för Steak King

Svar från Steak King

Thank you for your great feedback! We're really glad to hear that you find our service convenient and our products good value for money.

Providing quality cuts at accessible prices is exactly what we aim for. We truly appreciate your support and look forward to serving you again soon!

Betygsatt 5 av 5 stjärnor

exceptional customer care and professionalism

I placed a repeat order of premium cuts from this high-end meat distributor, expecting the same top-tier experience as before. Unfortunately, the batch was from a different source, and the quality didn’t match my prior purchase. That said, the distributor’s response was immediate and professional—they acknowledged the issue and arranged a swift replacement without hesitation. Their proactive customer care shows they’re serious about maintaining high standards. While consistency matters, their commitment to remedying issues is equally worth noting. I am very impressed with them and will definitely continue to buy from them.

21 mars 2026
Omdöme utan inbjudan
Logotyp för Steak King

Svar från Steak King

Thank you for your support and kind words! We’re glad we could resolve the issue quickly for you. We’ll continue working to keep both our quality and service consistent.

Betygsatt 2 av 5 stjärnor

Problems with packing

I bought 2 kg of ribeye steak, in 330grams cuts, and specifically asked for individual packing, i.e. 6 individually packed steaks.

However, what i received was 4 packs, where two of them containing 2 steaks each.

15 mars 2026
Omdöme utan inbjudan
Logotyp för Steak King

Svar från Steak King

Thank you for your feedback. Our standard packaging procedure is to pack steaks by two per pack.

However, we understand your preference for individual packing. Please email us at orders@steak-king.com with your order details, and we’ll be happy to assist you further.

Betygsatt 5 av 5 stjärnor

Efficient Delivery Arrangement

Replying Email within 30mins and Arranging delivery within 10mins. Impressive work efficiency.

15 mars 2026
Omdöme utan inbjudan
Logotyp för Steak King

Svar från Steak King

Thank you for your kind words! We’re glad to hear our team could respond quickly and arrange the delivery promptly. We really appreciate your support!

Betygsatt 5 av 5 stjärnor

Great quality products

Great quality products, great service, easy to use app. The only thing is, and I see I’m not alone with this here, we tend to overlook if a product comes frozen or chilled. This may cause disappointment and a subsequent, unjustified less-than-5 star review, Please put another reminder at check out that some products come chilled. Otherwise great overall service. Thanks!

12 mars 2026
Omdöme utan inbjudan
Logotyp för Steak King

Svar från Steak King

Thank you for your detailed feedback and kind words about our products, service, and app. We appreciate the suggestion regarding clearer reminders for frozen vs chilled items and will certainly take this into consideration to help customers avoid confusion at checkout. Thanks again for your support!

Betygsatt 5 av 5 stjärnor

Very prompt

Very prompt. Great quality.

27 februari 2026
Logotyp för Steak King

Svar från Steak King

Thank you for your kind words! We’re glad you’re happy with the prompt service and quality. We appreciate your support!

Betygsatt 5 av 5 stjärnor

I don't want to leave Aberdeen because…

I don't want to leave Aberdeen because of steak King.

Staff are friendly and steak are fantastic with reasonable price. It's so near my place that I could go pop in anytime for some chilled steaks.

26 februari 2026
Logotyp för Steak King

Svar från Steak King

Thank you for the wonderful feedback! We’re really glad to hear our Aberdeen shop is convenient for you and that you enjoy the steaks and friendly service. Always happy to have you drop by anytime!

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