Starfish Omdömen 69

Firstly, took more than 1-2 hours to give me my prescription. SECONDLY, you must pay for your meds by YOURSELF. What even is the point of paying all that extra money to just pay the original price at CVS in the end.
I am so incredibly dissatisfied with this place

This sight is absolutely legit, I was so scared that it wasn't. It is a great sight. I don't have time to schedule a Dr. Appointment, or take off work. It was so easy, and the consultation was great, all my questions were answered. I did this on a Sunday and my RX was filled on Monday. The money you pay is for your Dr. Appointment basically. They sent me a perception card, to get a discount, but I didn't need it, my meds were very affordable. I hope this helps others. I am a real person who used this for the first time. I will use them again if I need to. Great job!!!

Was in a panic and ordered from them . Then I looked at reviews after that scared me and made me believe that I had made a mistake . How ever I was prescribed in less then 3 hours and. The prescription was at my local pharmacy I don’t see what all the big deal and 1 star reviews are all about I think this service was amazing and will definitely be using it again

Stay far away from this company. They start off with allowing to place an order easy enough. Then comes multiple what seems like endless requests for more and more very personal requests. Your basically providing this online company so much personal information to have your identity destroyed.

I am so angry with myself for falling for this from the start. I should have known better. I fortunately stop without too much damage but they have enough to be dangerous.

I was promised this treatment would be covered by my FSA but the information provided is not enough and no matter how many times I contact them for the proper information I Just get the runaround. I am certain this is a scam. You will be out the money even if they claim it's covered. I guess I won't be eating this week. My FSA card is blocked until I pay or get this resolved. I will never never ever use this service again. I've used telehealth before, this was certainly a bad choice on my part. SCAM!

This business is predatory, constantly upselling you in the small print until you end up with unexpected charges. I know these telehealth companies are trying to turn a quick profit and are used primarily for elective things these days, but still, upselling potentially sick people is wrong. I have some doubts that they're aligned with CA's CPOM regulations.

Additionally, the fee you pay (~$40) does not pay for your medication, just the online prescription. Be prepared to pay full price for your medication when you go to pick it up.

I am a trans man, assigned female at birth. They refused to give me and my partner care because my IDs reflect my gender and not what parts I have. I offered to show proof- birth cert, name change documents, old IDs with my photo - and they continued to refuse treatment, but still took my money. ($150)
Don’t use their services if you are LGBTQ or have heard other stories of them taking funds and not providing a prescription.

Okay while I did end up getting the prescription and am happy about that, it took all day long. The website said 1-2 hours so they should definitely take that part down.

It clearly states that the information you give them will be reviewed by a clinician “in 1-2 hours”. It is much longer. I feel that they should either give a refund or else remove the statement from their website.

This website is 1000% real! I went through the process and payment, on a Thursday evening, and everything I ordered arrived at my front door the next day! I didn't have to ever leave the comfort of my home. Which considering I'm in one of the farthest states away from this company's location, and with extreme winter weather and holiday influx on delivery carriers? I had my order in 24 hours, that's INCREDIBLE service! I think everyone who had a negative experience or called it a "scam" is because they had unrealistic expectations (i.e. wanted instant results). Not taking into consideration the work and care on the back-end required of Starfish.com, but also the medical providers trying to tend what I assume is a large amount of patients, around the clock. Starfish.com gave me updates via email every step of the way, and I also got emails from the doctor (confirmed board certified) as well with "office visit" and clinician notes. There wasn't any hidden costs or anything negative I can say, It was such a quick and seamless experience. I am beyond thrilled! 12/10 will use forever moving forward!

I filled out the form and paid and expected the prescription to come as they said within 1-2 hours. Time went and I sent reminders after 3 hours but they just came with excuses and they apologized for the delay. The pharmacy won't be open that long so I asked for a cancellation and a full refund. We will see if they will return my money.

They charged me extra without verifying the additional charges. I never received an email confirmation of my order. 4 days later and I’m still contacting customer service. DO NOT USE THIS COMPANY if you would like something even semi-professional.

AVOID THIS WEBSITE IT IS A SCAM! I was told a received a refund and 2 weeks later I am still waiting and they have ghosted all my emails.

Do not trust this company. It’s an elaborate way to collect your information including identity and credit card info which you have to fill out first with prescription info making you believe that you can just order your medication. Then you receive an email saying they cannot fill your prescription and your money is getting refunded. My prescription is not a controlled narcotic or anything like that. Hence why I fell for this scam. Too good to be true to be able to finally get my only prescription I ever need a few times a year with a couple clicks. SHAME ON YOU STARFISH AND ALL WHO WORK FOR IT.

After reading all these negative comments about this company, “StarFish” I started feeling nervous and worried because I really didn’t care to look for another provider and then having to go through the hassle of getting a refund. But after being optimistic, everything worked out and my order is ready. Not sure what people are talking about? But everything worked out fine for me! Thank you !! Starfish!

Completed all the paperwork, paid upfront as required. Received an email that someone would get back to me within 1-2 hrs. 3.5 hrs later nothing, no medication called in to pharmacy and now the pharmacy is closed! Scam. I will be contacting the BBB and refuting charges since I did not receive any service nor meds.

I don’t understand all the bad reviews. Like at the doctor’s office, you come in for the visit and then pay for prescriptions at the pharmacy. Whether or not the visit is covered depends on your insurance. Starfish doesn’t give you an option to enter in your insurance I information so you should know that you’re paying for the virtual visit/doctor review out of pocket. The add on fees are obvious if you just read it. Long story short, the process went smooth for me. I did the initial online payment, selected the services I needed, promptly completed the questionnaire, got a confirmation email about 2 hours later, then immediately received a text message from my pharmacy that my order would be ready for pickup within 30 minutes.

Everything happened as promised. I scheduled my consultation @3:20 pm. I got a phone call from a doctor that’s lasted 1 minute. After that I was able to pickup my prescription 🥰

Waited all day be contacted to get script sent to pharmacy. Pharmacy closed so I cancelled my order and still waiting on refund. I ended up going through good rx more costly but I got my meds less than 2 hours.

I would provide zero stars if possible. The website states it will take 1-2 hours to receive a rx. I’ve been waiting 4 and have been told there is no way to state how much longer the wait will be but that I can check back in 2 additional hours. I would’ve chosen another option for Telehealth if they were honest about the wait time. This is ridiculous and many reviews so the same issue. I wish this site had come up when I was first researching them rather than a different rating site with 5 stars for them.