I was told my glasses would be ready the next day. I called 3 times over 7 days and eventually someone told me the order was never even put through and started yet. This affected me because I am a col... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I was told my glasses would be ready the next day. I called 3 times over 7 days and eventually someone told me the order was never even put through and started yet. This affected me because I am a col... Se mer
Företaget har svarat
Woefully short staffed! She was all alone but the lady who took care of us, sorry i forgot her name, but she handled it with grace and patience that i havent seen in a long time! Awesome person and em... Se mer
Very friendly and helpful suggesting frames, helped with discounts. My glasses were slipping off my nose. Quickly fixed the problem.
What made my experience at Stanton Optical is the personal!!! My person named Crystal was very nice and helped me choose the right glasses. Definitely will come back!!!
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Skrivet av företaget
2965 Sheridan Dr, 14150, Tonawanda, NY, USA

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They were swamped. So we had to wait a while, even with an appointment. That's why it's four stars instead of 5. The staff was friendly, helpful, and gave us a discount because we had to wait. The glasses look good and the prices are fair. I would go back.

Svar från Stanton Optical - Tonawanda

Svar från Stanton Optical - Tonawanda
The two ladies that helped me get my contacts in for the first time were so patient and sweet . They were short staffed , and were so pleasant and professional

Svar från Stanton Optical - Tonawanda
This was the craziest experience I’ve ever had walking into an eye doctor.
It was my first time there so when I walked in and seen no one besides a customer walking around I walked towards a big desk which I would think was where you would be welcomed and check in. After just standing there for a few minutes a man came out and asked what I was doing. (Which he looked like he had just come off a week long bender) I told him I had an appointment. He told me I could go to the other desk in an unlit area and someone would be right with me. After a few more minutes someone finally came out and acknowledged me. This woman was so hyped! We make it through the check in process, she tells me I can look around for glasses she just needed to finish up with someone else.
She was fidgety, talking fast, moving fast, and would not make eye contact.
As I looked around 2 more employees appeared out of no where but just kept their heads down. I mentioned out loud how this is the strangest experience I’ve ever had. Once I make it into the room for the eye exam I’m welcomed by a computer and a man on a screen. Now my mind is really blown. The most impersonal experience I’ve ever had.
When leaving the room I looked on the computer screen and seen all the customers first and last names and ages just sitting there for the world to see. I ended up paying for the exam and leaving with a copy of the prescription. It was the most awkward experience I have ever had going into an establishment. Now I feel uncomfortable knowing that they have any of my information.

Svar från Stanton Optical - Tonawanda
The communication with the provider was not easy, I tried to tell her multiple times there was something on the lens that was preventing me from being able to see clearly, and she didn't understand and kept trying to continue on. I finally poked my head into the hole and had to call somebody in to look through the glass and see that there was something wrong. They then had to move me to a completely different room and restart the exam from the beginning. Even though I had an appointment, I ended up being there for almost 2 hours just for the vision exam.

Svar från Stanton Optical - Tonawanda
Extremely helpful with picking out glasses closest to last pair and sunglasses

Svar från Stanton Optical - Tonawanda
Service was outstanding. Walked in to check out some glasses and they had them ready in less than an hour. Staff was VERY helpful and the store manager went out of her way. Thanks!

Svar från Stanton Optical - Tonawanda
Crystal was amazing and so very helpful! The selection was vast and appreciate that. My only suggestion would be to not have doubles and triples of the same style frame because it gets confusing when you start trying them on ! You pick up a pair to try and then find another to try and then realize they are the same! And the pricing was great compared to so many other places. I have my new glasses now and I love them!

Svar från Stanton Optical - Tonawanda
Pat was great, he really knows his stuff and made the entire process quick and easy. I also got nice frames and extras I needed.

Svar från Stanton Optical - Tonawanda
The staff who attended to me were extremely personable and professional. They were very accommodating and knowledgeable, and made me feel very comfortable during my experience. Finally, I was very pleased with the price in that it was affordable.

Svar från Stanton Optical - Tonawanda

Svar från Stanton Optical - Tonawanda
First time ever needing glasses. They are great. Keep up the awesome job! For me being 40, they did an awesome job. Kept me WELL informed in the tests and answered any questions I had.

Svar från Stanton Optical - Tonawanda
The store looks great! Lots of good selections and the staff was very friendly! Thank you Beebee the store manager for intervening and getting me a great price. I will be back!

Svar från Stanton Optical - Tonawanda
Crystal was awesome, very nice person and most helpful. She made sure we got the best price possible and provided great recommendations.

Svar från Stanton Optical - Tonawanda
The staff was so pleasant and the entire experience was above and beyond.

Svar från Stanton Optical - Tonawanda
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