Update: didn’t know how to revise my last review Stanton since reached out to me and resolved my issue I had. Thank you so much and appreciate the support and resolution I received from Heather! Th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
UPDATE: 7/10/26 I since had Stanton reach out and resolve my issue. Appreciate Heather and feeling my business is appreciated! I will return when I need new glasses. I always loved their custom... Se mer
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They didn’t make clear that certain services were optional, I wasn’t asked if I’d like them, they just did them. I was there for the 2 pairs for $79, and told them that before hand. The total I paid w... Se mer
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The 2 lenses deal is what's so great about Stanton optical. Insurance would only cover 1 pair up to 125$ or you can get 2 with cash for about the same price depending on the addons you get. Only com... Se mer
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Företagsinformation
Skrivet av företaget
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Skrivet av företaget
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Kontaktuppgifter
5415 N Main St, 46545, Mishawaka, IN, USA
- (574) 230-4522
Two Pairs for $79 + Free Eye Exam
4,0
Bra
110 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Your price is way too high
19 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
They are nice people and patience with customers
How they treat me with the upmost respect
10 juli 2026
Svar från Stanton Optical - Mishawaka
Hello Damon, Thank you for your kind review! We're so glad to hear our team treated you with the utmost respect and provided a positive experience. We truly appreciate your support and look forward to seeing you again!
Update
Update: didn’t know how to revise my last review
Stanton since reached out to me and resolved my issue I had. Thank you so much and appreciate the support and resolution I received from Heather! Thank you so much and will continue my business with them. It’s nice to know my business is appreciated!
10 juli 2026
Omdöme utan inbjudan
Svar från Stanton Optical - Mishawaka
Hello Tiff, Thank you for updating your review and sharing your experience! We're so glad to hear that Heather was able to assist you and help resolve your concerns. We truly appreciate your patience and are happy to know you felt supported and valued. Your continued trust means a lot to us, and we look forward to continuing to provide you with great service in the future!
Wonderful place to have your eye exams
A very nice place, friendly staff. Quick and quality service. You walk out with glasses on your eyes the same day. I'll definitely go back for my next eye exam.
9 juli 2026
Svar från Stanton Optical - Mishawaka
Hello Suzana! We're glad you enjoyed our friendly service and quick, quality experience. It's great to hear you were able to leave with your glasses the same day. We appreciate your support and look forward to assisting you with your next eye exam!
Svar från Stanton Optical - Mishawaka
Hello Jenny. We sincerely apologize that your experience did not meet your expectations. We're sorry to hear you're having issues with your glasses and understand how frustrating that can be. We strive to provide quality eyewear and a positive experience for every customer. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
WARRANTY COPAY IS RIDICULOUS $213
UPDATE: 7/10/26
I since had Stanton reach out and resolve my issue. Appreciate Heather and feeling my business is appreciated! I will return when I need new glasses. I always loved their customer service and Heather always go out of her way to please. Thank you so much :)
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I purchased glasses for $600 something, I'm sure I got the insurance, but, it was still within the 1 year warranty. anyways, my glasses broke within a year. Took them in, and they valued the glasses being $1069! well, they charge me 20% of that! what the heck! I had to pay $213 for replacement glasses. I was anticipating on paying like $25 copay. Needless to say, after 6+ years of doing business with them, this will be the last time. All the employees and the customer service was exceptional, super nice and helpful.
(not their fault the policy changes)
16 juni 2026
Svar från Stanton Optical - Mishawaka
Hello Jeri. We're grateful for your loyalty over the past six years. We're glad to hear that our store team and customer service representatives provided you with exceptional service and were helpful throughout your visit. We're sorry to hear that the replacement cost under your warranty was not what you expected, and we regret any confusion regarding the warranty coverage and replacement pricing. This is not the level of transparency we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Very fast help
Very fast help, perfect of my new glasses. Employees were attentive & asked good questions to make sure I had what I nedded.
3 juli 2026
Svar från Stanton Optical - Mishawaka
Hello Daniel! We're glad our team provided fast, attentive service and asked the right questions to help you find what you needed. We appreciate your feedback and are happy to hear you’re enjoying your new glasses. We look forward to seeing you again!
I got my glasses fast
I got my glasses fast. But they need more employees...both visits it seemed like there were 2 or 3 too few people. Everyone was waiting.
2 juli 2026
Svar från Stanton Optical - Mishawaka
Hi Markus. Thank you for your feedback! We're glad to hear you received your glasses quickly. We apologize for the wait times you experienced and appreciate your patience. Your feedback is valuable as we continue working to improve the customer experience. We hope to have the opportunity to serve you again!
The employees were great
The employees were great. Went and picked up my glasses and something wasn't right. Went back to the store and told the girl my right glass was not right. She came back and told me it was not the right prescription so now I have to wait another 10-14 days. Now I have to make another trip to Mishawaka when the glasses get in.
30 maj 2026
Svar från Stanton Optical - Mishawaka
Hello Walter. We sincerely apologize that your experience did not meet your expectations. We're glad to hear our team provided great service, but we understand how frustrating it is to discover an issue with your prescription after picking up your glasses, especially when it requires additional waiting and another trip to the store. We regret the inconvenience this has caused and appreciate your patience as we work to resolve it. Thank you for bringing this to our attention, and we hope to provide you with a smoother experience moving forward.
Deceptive and Secretive about extra charges.
They didn’t make clear that certain services were optional, I wasn’t asked if I’d like them, they just did them. I was there for the 2 pairs for $79, and told them that before hand. The total I paid was over $140 because they were deceptive and sneaky with their services. I told them when I arrived I didn’t want any extra services because I couldn’t afford it, and they still did them and charged way over what I was led to believe I’d pay.
13 juni 2026
Svar från Stanton Optical - Mishawaka
Hello Theresa. We're sorry to hear that your experience did not meet your expectations, and we regret any confusion regarding the services performed and the final cost of your visit. This is not the level of transparency or service we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Definitely will go back
30 juni 2026
Svar från Stanton Optical - Mishawaka
Hi Daniel. Thank you for your review! We're thrilled to hear you'll be coming back. We appreciate your support and look forward to seeing you again soon!
Svar från Stanton Optical - Mishawaka
Hi Rosemary. Thank you for your review! We're glad to hear you had an efficient experience with our polite team and that you're seeing great with your new eyewear. We appreciate your feedback and look forward to helping you again! 😊👓
The team was friendly and helpful with…
The team was friendly and helpful with selecting the right eyeglasses for me. Also, the Dr. and technician were professional Competent, friendly staff.
27 juni 2026
Svar från Stanton Optical - Mishawaka
Hi Kim. Thank you for your review! We're so glad to hear our team was friendly and helpful in selecting the right eyeglasses for you. It's also wonderful to know that the doctor and technician provided professional, knowledgeable care. We appreciate your kind feedback and look forward to seeing you again! 😊👓
My experience was great because I…
My experience was great because I needed to have my daughter seen and I was able to bring her that same day and not have to wait a month or two before being seen. Also they worked with me with being able to purchase the glasses not just for her but also myself. They followed through and make sure that they fit her right and that the glasses was what I wanted for her. I will be back.
23 juni 2026
Svar från Stanton Optical - Mishawaka
Hello Shavon, Thank you for sharing your experience! We’re so glad we could get your daughter seen the same day and help make the process convenient for both of you. It’s wonderful to hear our team worked with you to find the right glasses and ensured they fit her properly. We truly appreciate your trust and are delighted to know you’ll be back. We look forward to seeing you both again!
I love going to this location and not…
I love going to this location and not willing to go anywhere else. Everyone is always friendly and welcoming. Alana and the other young lady were very friendly. You can tell that they enjoy their job. My order was ready as scheduled.
23 juni 2026
Svar från Stanton Optical - Mishawaka
Hello, Thank you for your wonderful feedback! We’re so happy to hear you enjoy visiting this location and that Alana and the rest of the team made you feel so welcome. We’re also glad your order was ready as scheduled. We truly appreciate your loyalty and look forward to seeing you again!
I am pretty sure my vision prescription…
I am pretty sure my vision prescription is WAY OFF. I cannot see at night and see double headlights when driving. My prescription somehow changed DRASTICALLY in the last year...but I know it's not right. The sales lady that helped me purchase my contacts and glasses was great! I loved her! Everyone else was rude and rushed and didn't seem happy to help me at all.
5 juni 2026
Svar från Stanton Optical - Mishawaka
Hello Alyssa. We’re sorry to hear that you are experiencing difficulty with your prescription and are concerned about the clarity of your vision, especially while driving at night. We’re glad to hear that the team member who assisted you with your glasses and contacts provided excellent service, and we appreciate you recognizing her efforts. However, we regret that the rest of your experience left you feeling rushed and unsupported. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Svar från Stanton Optical - Mishawaka
Hello Dorrie. Thank you so much for your feedback! We’re glad to hear you found our prices great, the service timely, and our team helpful. We truly appreciate your support and look forward to helping you again!
I was not offered buy one get one which…
I was not offered buy one get one which I would have taken advantage of.
15 juni 2026
Svar från Stanton Optical - Mishawaka
Hello Lynda. We’re sorry to hear that your experience did not meet your expectations, and we understand your concern about not being informed of promotional offers that may have been available during your visit. This does not reflect the quality of service we aim to maintain. We’ve escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.
I was in need of new glasses same day…
I was in need of new glasses same day and I walked out with a pair I love. Their options were stylish and customer service was wonderful minus a technical hiccup. overall good experience
7 juni 2026
Svar från Stanton Optical - Mishawaka
Hello Airess! We are so glad we could help you find a pair you love the same day and that you enjoyed our selection and customer service. We also appreciate your understanding regarding the technical hiccup and are happy to hear you still had a good overall experience. Your support means a lot to us!
Svar från Stanton Optical - Mishawaka
Hello Nannette, Thank you for your feedback! We’re glad you had a good experience with our staff and service. We truly appreciate your support!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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