After experiencing their customer service I would not recommend buying from Standert. Their customer service is simply awful and inadequate, they take over a week to respond to emails and do not h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The frame came with high quality bearings n fittings, and a beautiful finish thats holding up well so far to all day rain/mud rides. The geo is comfy for me so far, no problem spending 6+ hrs in da sa... Se mer
Företaget har svarat
Vielen Dank für diese wunderschöne und unfassbar schnelle Kreissäge RS. Von Beginn an lief alles reibungslos. Super Beratung vor Ort durch Heiko, unkomplizierter immer freundlicher Kontakt via Mail... Se mer
Företaget har svarat
I've purchased a steal road bike frame set “Pfadfinder" from Standert bike. Sales, product tech., logistics team were customer-friendly and showed quick response to my requests. This purchase made... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Standert Bicycles is a rider owned performance and urban bike brand from Berlin that is filling the gap between bespoke bicycles and mass production.
Kontaktuppgifter
Friedrichstraße 23a, 10969, Berlin, Tyskland
- +49 (0)30 845 192 28
- shop@standert.de
- standert.de
4,1
Bra
425 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect Service!
Needed a new derailleur hanger for my Erdgeschoss and couldn't find it on the homepage. Contact via e-mail and immediate response - next day parcel on the way. Perfect!
26 april 2023
Svar från Standert Bicycles
Hello Ulrich!
Thanks for the review, really appreciated.
Svar från Standert Bicycles
Hallo Roman!
Vielen Dank für deine Tolle Bewertung.
Viel Spaß!
Competence - Beauty - Comfort - Speed
The Standert team is very friendly and competent. Shipment to Switzerland was all organized for me -very convenient. Waiting time was a little longer than expected, but the product is worth waiting and I was regularly informed about the process.
The bike “Bürgermeister*in Purple Reign” that I bought is from an esthetic point of view a masterpiece. The geometry of the frame and the composition of colors delight my eyes. The combination of a classic steel frame geometry with modern components is great. 13.6 kilos for a bike with dynamo, lights, mudguards and a bell is fine. The driving experience is a perfect mix of smoothness (the bike absorbs some of the roughness of the road and gives me a feeling of gliding -compared to the aluminium frame that I hat before), agility (due to the short wheelbase) and speed (there is this feeling that all the power of my muscles goes straight to the road).
I am thrilled by this creation. Thanks!
20 april 2023
Svar från Standert Bicycles
Wow! What a review!
Thanks a lot Oliver, really appreciated.
It's great to see your happiness about Bürgermeister*in.
Enjoy your ride.
Great communication and fast shipping!
18 april 2023
Svar från Standert Bicycles
Hi Wyatt!
Thanks for the review, really appreciated.
Absolutely love my bike
Absolutely love my bike. Comfortable, fast, and beautiful. The folks were nice and helpful.
30 mars 2023
Svar från Standert Bicycles
Hello David!
Thanks for the review, really appreciated.
Enjoy your ride!
All good
All good. Frame set was packed really well. No worries for damage or anything. Communication with Standert (Alex /shipping) and Peter (Tipps for installation) was really helpful.
Four stars because delivery could have been a little quicker. Waited almost six weeks for the frame set. As Peter told me, Standert is working on a little how to install the frame. Would be great for the future.
Thanks Standert!! Frame looks so good and can not wait to get it ready for the first ride.
30 mars 2023
Svar från Standert Bicycles
Hello Andreas, thanks for the long and constructive feedback.
Enjoy your ride!
Long delivery
Took 5 weeks instead of 1 to 3(for a frameset so not a complete bike), but the frame looks very nice
30 mars 2023
Svar från Standert Bicycles
Hi Finley, thanks for the feedback.
Enjoy your ride!
would change small details but overall content
Frame arrived on time. Ran into a small issue, the rear dropout was somehow damaged and incapable of fitting my wheelset. I had to shave some of the metal off. This was an easy task but not something you would expect from a brand new frameset. Some of the details about the frame I would change such as the placement of di2 grommets and my mismatched color headset if you chose the silver option (comes with a black seat collar) otherwise, frame looks great, rides great. overall 4/5 experience wise
23 mars 2023
Svar från Standert Bicycles
Hi Richard,
Many thanks for your feedback about the frame and the details. We really appreciate it. We are sorry that the drop out was defect on arrival, but I hope you are happy with the resolution we worked out. If you are in any way unsatisfied with the outcome please don’t hesitate to get in touch with me again privately.
Kind regards,
Tom
Svar från Standert Bicycles
Hi Philipp!
Thanks for the review.
Bestellung Jobrades lief absolut…
Bestellung eines Jobrades lief absolut perfekt. Auf Fragen per Mail wurde schnell geantwortet. Sogar ein paar Sonderwünsche wurden unkompliziert erfüllt. Lieferung des Rades erfolgte schneller als angekündigt. Vormontage und Material in top Qualität. Immer wieder gerne!
16 mars 2023
Svar från Standert Bicycles
Hi Marcus!
Vielen Dank für deine Tolle Bewertung. Es freut uns sehr zu hören dass alles reibungslos gelaufen hat und dass das Rad dir gefält.
Viel Spaß mit dem Geräte.
Quick and friendly !
Everything went super smoothly and quickly ! Alex, the salesman, was very reactive when I asked about few modifications in my order. He even sped the process up to get my bike faster ! By getting precise information during the delivery process, I was feeling completely secure. Overall, I would do the experience more than once if only I'd have more money to spend into bikes !
15 mars 2023
Svar från Standert Bicycles
Hi Victoria!
Thanks a lot for your review in detail.
Enjoy your ride!
Fast competente and friendly answer
14 mars 2023
Svar från Standert Bicycles
Hi Robin!
Thanks for the review.
Svar från Standert Bicycles
Hi Malte!
Thanks a lot.
Standert Triebwerk 10 Y Anniversary
It took a while to get the bike to me. But I was kept abreast of all the different steps taken by the team.
When it arrived it was well packaged and was in great shape.
The bike itself looks great and I can’t wait to have the first hours on the bike.
9 mars 2023
Svar från Standert Bicycles
Hi Marko!
We're glad to see your happiness about this special bike.
Thanks for the review, really appreciated.
Enjoy your ride!
Love this bike!
Such a fun bike! Very snappy, just dives into corners but also comfortable for long rides. Tubeless has really taken alloy bikes to the next level. Absolutely worth the wait for the restock!
21 mars 2023
Svar från Standert Bicycles
Hi Patrick!
Glad to see that you're enjoying it already!
Thanks for the review.
Love the sweat shirt and more than…
Love the sweat shirt and more than happy to support a local bike shop with a story. Went to high school in Germany and saw your story on GCN. Just nice having something different here in the states!
6 mars 2023
Svar från Standert Bicycles
Hi Chris!
That's really nice to hear, thank you!
It was all great but 1 little thing
It was all great, I'm really happy with my bike.
But I would have expected a little bit more information from your side when I've ordered the bike.
No information came, it all went via jobRad and I think it would have been nice to get some notifications regarding the status etc. from you.
12 mars 2023
Svar från Standert Bicycles
Hello Mary!
Thanks for your constructive feedback.
We'll certainly take it into consideration.
Toller Kundenservice
Toller Kundenservice, schnelle Antwort, immer lösungsorientiert :)
Klar 5 Sterne
22 februari 2023
Svar från Standert Bicycles
Hallo Felix!
Vielen Dank für deine tolle Bewertung.
Rundum glücklich und zufrieden
Rundum glücklich und zufrieden. Pure Liebe für diesen Rahmen.
11 december 2022
Svar från Standert Bicycles
Hallo Christoph!
Vielen Dank für deine tolle Bewertung.
Total satisfaction
The customer service is very personal and fast. Also, the shipping date was quicker than announced. The bike is gorgeous. I can recommend buying a standert bike
7 februari 2023
Svar från Standert Bicycles
Hey Sebastian!
Thanks for the review.
Enjoy your ride!
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