I've been slowly doing up our house for about two years now and I am so particular about everything matching the aesthetic I have in my head — my husband thinks I'm completely mad. I'd been searching... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I've been slowly doing up our house for about two years now and I am so particular about everything matching the aesthetic I have in my head — my husband thinks I'm completely mad. I'd been searching... Se mer
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After 3 weeks of waiting for a simple purcase I have been told they are awaiting shipping ! I’ve wasted an electricians time , my own money and really have given up hope of seeing any lights from th... Se mer
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Ordered the Travertine pendant light for my kitchen renovation and it took about a week longer than the estimated delivery window. Honestly would've been annoyed if they hadn't reached out proactively... Se mer
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Right so I wasn't sure about ordering lights online because you never really know what you're going to get do you. But I took the chance on these three pendants for above our dining table and oh my go... Se mer
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Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The lighting I received is absolutely stunning. It's clearly well-made, the finish is flawless, and it's held up briliantly. I was worried about ordering online but honestly, the quality exceeded what I expected.

Svar från Stackandclear
Same as many others. Order placed in November. Delivered 16 December 2025. Wrong item sent. Chased up multiple times. Finally, mid-January said would resend the correct order; still nothing and no new order confirmation. Will be taking to Australia trading standards; they should not be allowed to operate sales in Australia. Avoid.

Svar från Stackandclear
Order was not what was pictured - wrong colour and poor quality, not worth the money at all. Despite the company being contactable and me providing photographic evidence of poor item they have refused total refund and only given a 15% refund and said they will give me a discount on my next order. I will not be ordering again and do not recommend buying from them

Svar från Stackandclear
Bad product, cheap and dont do refunds or returns. Avoid avoid avoid.

Svar från Stackandclear
I would give a zero if I could. Absolutely avoid this website at all costs!
I ordered a wall clock from this website which costed $130. The description said it's 24 inch and it's made from metal and glass. When I received it, it was barely 12inch, and was made from cheap thin plastic. I emailed them to return it, and as I expected there is no response from them.

Svar från Stackandclear
Sent wall lights that weren't to Australian code and my electrician refused to install. Stack and clear said it wasn't listed as code so it was my fault. I said that's fine can I return.. and now they are ignoring my emails for return address for 2 weeks. AVOID.

Svar från Stackandclear
Item received exactly as described however incorrect plug attached. Customer service responded with a solution and issue was resolved in a timely manner. Would purchase and deal with this company again. Very Helpful… Thank you

Svar från Stackandclear
Have had a great experience with this store. Great products as well as reliability. Will be proceeding to use them in the future for sure.

Svar från Stackandclear
Update on tracking as per the review below. I received tracking information eight days ago and have been unable to trace. When I contacted them I was told it had been shipped today! Eight days after the original advice. This is obviously a scam. Do not order from this business (?).

Svar från Stackandclear
Tracking system is useless. No idea where my products are or when (if) they will arrive.
Had a terrible experience. Item was sent from China and took 2 and a half weeks, wrong item, and no assistance provided. Likely a drop shipping site. Do not buy.

Svar från Stackandclear
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.