Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
If you file a claim and they claim you will be reimbursed they will lie to you stating the store cant be reached or they cant verify then later they will just decline your Claim
I have been waiting since the end of November for a refund of $234 for repair to my Maytag dishwasher which was repaired by a Maytag technician. I thought my warranty was with Maytag but it was with Square Trade. I was assured when I called Square Trade that I merely had to send my receipt in for a refund. It is now January 2nd and still no refund. I have sent all requested information and continue to get a form letter back stating that they are unable to contact the repair store. I’m still waiting for a response to my last email which was sent before Christmas, but I’m not hopeful. I will never buy another extended warranty from this company again. I’ve tried to escalate it but only get to speak to a customer service rep who looks at the issue and says they will escalate it but nothing happens. I purchased the dishwasher from Home Depot so beware if you want an extended warranty with this company.
29 days to replace a TV first TV they sent was broken two weeks later second TV the screen was shattered I'm now in possession of a broken TV waiting for them to get back to me.
Almost 4 weeks later, Allstate and Square trade stuck to their story that they wanted more documentation from the gas company Nipsco. The technician they sent five days after our request only wore a vest, he did not bring a gas sensor to confirm there was a gas leak. He showed no credentialsto prove he was a technician. The fact that the warranty company for Home Depot works remotely in a foreign country is troubling. Don’t do it. You’re wasting your money on a to prove he was a technician. The fact that the warranty company for Home Depot works remotely in a foreign country is troubling. Don’t do it. You’re wasting your money on an extended warranty with Allstate or Home Depot or any big box company. Square trade emailed and asked for stove documents for a repair, AGAIN. 23 days later we are STILL without a stove. I stated they weren’t listening because they took the NIPSCO copy stating the problem. They’re incompetent and need a company supporting us in the US. Not timely at all. A real SCAM!!!! They act like a ‘team’ that is remotely on another continent. Buy local and get a technician local and timely. You’re not in good hands with All State. Negative stars if allowed.
I am in the process of BEGGING SQUARE TRADE to PLEASE RETURN MY PACKAGE TO ME! I sent them a product, they have returned it to a previous address, and guaranteed me they would get a signature upon return.FEDEX did not get a signature. Now Square trade has disrespected me (I GUESS I TALKED OVER A YELLING SUPERVISOR, SO I DISRESPECTED HIM ALSO) and will not help me.I have asked them to have SQUARE TRADE TO ISSUE A CALL TAG, HAVE FEDEX PICK UP THE PACKAGE AND SEND THE PACKAGE TO ME. THEY REALIZE THERE IS A LIABILITY AND WILL NOT DO THIS. FEDEX WONT HELP ME IF SQUARE TRADE DOES NOT COMPLY. I JUST WANT MY PACKAGE BACK!!!!I HAVE EVEN FAXED THE CUSTOMER TWICE AND LEFT VOICEMAIL ONE.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
