Great service. I bought a Frog bike for my granddaughter online but was able to pick up at the shop n Kilmarnock - and they refunded delivery charge. Bike was ready for pick up and friendly staff ran... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really pleased with the service I received by email and telephone. Internet order that went smoothly and successfully. I am definitely going to recommend and use the website again. Thanks for the bike... Se mer
Always great service from the team at Sprockets Cycles in Kilmarnock. Friendly practical advice, backed up by their own experience as keen cyclists. Extensive stock with a recently expanded range... Se mer
Delivery from Scotland to Kent on next day. Any queries answered lightning quick. They are happily sourcing aftermarket parts for my extra battery. Keep up good work and I would definitely buy from th... Se mer
Företagsinformation
Informationen kommer från olika externa källor
At Sprockets Cycles we hold everything on our website in stock. We have a bricks and mortar shop with a team of full time staff members that are constantly working to keep the latest cycling products available to you with the highest standards of service. We ship to the entire UK from our own warehouse which is also part of our shop, so we handle every order from your initial confirmation right up to placing it in the hands of the courier. This means that should you need help with choosing your item, perhaps have a question about delivery? or need any after-sales support? We can answer your questions promptly and accurately. So please read our reviews, call us, join us on our social media channels or even come by and see us. We promise it will be worth the trip.
Kontaktuppgifter
Ayr Road, KA1 5LF, Kilmarnock, Storbritannien
- 01563526800
- info@sprocketscycles.com
- sprocketscycles.com
4,9
Utmärkt
6 tn omdömen
Har besvarat 70 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sprocket cycles are brilliant new bike…
Sprocket cycles are brilliant new bike is brilliant love it there was a problem with the delivery due to dpd my bike was late no issue to sprocket they managed sorting everything for me Dave and Jamie very helpful would recommend
6 april 2026
Item 100% as advertised
Item 100% as advertised , good, quick and efficient transaction
11 april 2026
Sprockets Cycles - great service, fair prices
Always great service from the team at Sprockets Cycles in Kilmarnock.
Friendly practical advice, backed up by their own experience as keen cyclists.
Extensive stock with a recently expanded range of quality bike manufacturers.
4 april 2026
A Helpful, thorough and considerate team at Sprocket Cycles - thanks
The small team at Sprocket Cycles really helped me out and resolved a DPD delay , much appreciated
8 april 2026
Svar från Sprocketscycles
Hi Jonny,
Thank you for your review. I have checked the tracking with DPD and attempted to call you to discuss this.
As we were unaware of the issue until now, I haven’t been able to resolve it yet. I noticed the parcel hasn't been scanned for a few days, so I will contact DPD first thing tomorrow morning to investigate. In the meantime, we will send out a replacement for you tomorrow.
I apologize for the oversight; unfortunately, we are unable to monitor every parcel once it leaves us. Since it is currently Sunday evening, we will get this fully resolved for you on Monday.
Thanks,
Dave
Service of bicycle completed quickly
Service of bicycle completed quickly, problem gears fixed and now running smoothly. Good communication throughout.
29 mars 2026
Usual top service from a very well…
Usual top service from a very well stocked shop with very well versed staff
3 april 2026
Great products delivered next day by…
Great products delivered next day by DHL couldn’t be happier and will definitely use again.
3 april 2026
Recent service Focus Paralane 2.
Jamie did a great job servicing my Focus Paralane2. During the service he explained what needed replacing and why. The overall price was reasonable.
2 april 2026
The delivery took less than 24 hours…
The delivery took less than 24 hours and the price was cheaper than I could get it elsewhere
2 april 2026
10mm spacers were ordered I received…
10mm spacers were ordered I received one 20mm and another 15mm they don't work on my bike I ordered the right ones from pinnd directly
31 mars 2026
Svar från Sprocketscycles
Hi Gareth,
Thank you for your review.
Could you please give me a call at your earliest convenience? I would like to understand what happened and ensure we get your refund processed for you.
Thanks,
Dave
I’ve used sprocket’s a few times and…
I’ve used sprocket’s a few times and they have always delivered on time at competitive prices.
30 mars 2026
Great selection and the best prices to…
Great selection and the best prices to be had. Delivered early. Great service great value great choice. Came in a good box perfect for purpose.
24 mars 2026
Really pleased with the service I…
Really pleased with the service I received by email and telephone. Internet order that went smoothly and successfully. I am definitely going to recommend and use the website again. Thanks for the bike it's xtra rad!
31 mars 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.