Spriggy  Omdömen 3 544

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Its great that you can add their chores but be better if they could set it out easier as some days he remembers jobs and others he doesnt so i dont want to pay for 7 days of chores if theres only 3... Se mer

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Betygsatt 5 av 5 stjärnor

We’ve been using Spriggy for a while now and it’s been fantastic for teaching our kids about money. They absolutely love the savings goals feature — it’s helped them stay motivated while saving up... Se mer

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Betygsatt 5 av 5 stjärnor

I’m really happy with Spriggy. I get instant notifications whenever my daughter spends, which gives me peace of mind. It’s much safer for young people than carrying cash, and I can easily stay on top... Se mer

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Betygsatt 5 av 5 stjärnor

We have used Spriggy for three years now and find it easy to use and control and especially helpful to lock/unlock cards when they are misplaced. The kids appreciate seeing their goals realised and be... Se mer

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Företagsinformation

  1. Betalningstjänster
  2. Ekonomisk rådgivning

Om Spriggy

Skrivet av företaget

Spriggy is a prepaid card and mobile app for 6-17 year olds that helps young people learn to manage their money through practical real world experience.

The Spriggy app allows parents to easily transfer money to their children and helps teach them the concepts of earning, saving, and responsible spending. Parents can feel confident with visibility of transactions in the app and the ability to lock the card at any time. Young people can use their prepaid card to make purchases online or in-store – anywhere that Visa is accepted.

Spriggy

Skrivet av företaget

Pocket Money Made SImple
☑ No searching for cash ☑ Auto pocket money payments ☑ Track spending ☑ Teach saving not debt ☑ Lock card at any time

Try out Spriggy free for 30 days.

No risk free trial for you and your family.

Our free 30-day trial allows you and your family to experience all the benefits of Spriggy at no cost. At the end of your trial, if you are happy, your membership fees are billed - by the parent, not the child.

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I love how user friendly it is

I love how user friendly it is. Kids love using their cards and having the responsibility for working and earning money

14 januari 2026
Omdöme utan inbjudan
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Svar från Spriggy

Thank you so much for your 5 star review! We're glad to hear Spriggy is helping your family.

Betygsatt 4 av 5 stjärnor

Easy to use, fun and rewarding

Easy to use. Fun for my son to have it delivered I'm mail and be financially independent, whilst still supervised. He loves tapping and paying for things, he now asks questions about how much things cost and how he will have left on his card. A great way to discuss value of items. Buying generic. Vs brand names etc. I love the design on the card. It would be great to have rewards attached to his spending.

24 december 2025
Omdöme utan inbjudan
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Svar från Spriggy

Thanks for taking the time to leave such thoughtful feedback! It’s wonderful to hear how Spriggy is helping your son build confidence with money while still being supervised. Those everyday spending conversations are exactly what we hope to support. We’ll also pass on your idea about rewards to our product team.

Betygsatt 5 av 5 stjärnor

Love that I can check what my child is…

Love that I can check what my child is spending.

19 december 2025
Omdöme utan inbjudan
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Svar från Spriggy

Thanks so much for your feedback, Aebril! We love hearing that being able to see your child’s spending is helping you feel confident and in control.

Betygsatt 1 av 5 stjärnor

“Issue with processing” Their excuse

I would not recommend Spriggy Mobile to anyone.

I ordered two SIM cards and mobile plans on 26 November 2025. Payment was taken immediately and I received confirmation via SMS and in the Spriggy app, which stated the SIMs were processing and would arrive within 10 days.

They never arrived.

I contacted Spriggy support via their only advertised channel (online chat) on 8 December 2025 and was told there was a processing issue with the order — despite the fact they had taken my money and confirmed the orders. I was told the issue would be escalated and I would receive an update within 24–48 business hours.

That never happened.

As of 13 December 2025, I had received no SIM cards, no service, no refund, and no communication. I was forced to go in-store to another provider to get working services.

Taking payment and failing to supply the service, then failing to resolve it or even follow up, is unacceptable. Based on my experience, Spriggy Mobile’s customer service and order handling cannot be relied upon.

I have lodged a complaint with the Telecommunications Industry Ombudsman and am pursuing a full refund.

Avoid this service.

8 december 2025
Omdöme utan inbjudan
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Svar från Spriggy

We’re really sorry to hear about the difficulties you experienced. We understand how upsetting it can be when an order doesn’t go as planned, and we truly appreciate you taking the time to share your experience. Your feedback is important and helps us continue to improve our service.

Betygsatt 5 av 5 stjärnor

Recommend to everyone

I love that family members can send money for special occasions and it is so easy to use !
Always telling parents about it!

10 december 2025
Omdöme utan inbjudan
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Svar från Spriggy

Thanks so much for the lovely review, Terri! We’re thrilled to hear you’re loving how easy it is for family to send gifts through Spriggy. It’s such a fun way to make special occasions even sweeter! And thank you for spreading the word, we really appreciate it. :)

Betygsatt 5 av 5 stjärnor

Best ever

My son loves to use his card and is always trying to get money from jobs. It is also very easy to buy things.

6 december 2025
Omdöme utan inbjudan
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Svar från Spriggy

Thanks for sharing this, Sherylene! We love hearing that your son’s getting motivated with jobs and enjoying the independence of using his card. So glad Spriggy’s making things easier for both of you! :)

Betygsatt 5 av 5 stjärnor

Easy to use and track monies.

6 december 2025
Omdöme utan inbjudan
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Svar från Spriggy

Thanks so much for the review, Kelly!
We’re really glad to hear Spriggy’s made it easy to use and track your kids’ money, that’s exactly what we’re here for. :)

Betygsatt 5 av 5 stjärnor

Spriggy is so good

Spriggy is so good - my nieces and nephews absolutely love it, couldn't live without it. 10/10!

5 november 2025
Omdöme utan inbjudan
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Svar från Spriggy

Res, we’re thrilled to hear your nieces and nephews love Spriggy and that it’s made such a big difference for them. A 10/10 from you means the world to us! 💜

Betygsatt 5 av 5 stjärnor

I love being able to give my kids more…

I love being able to give my kids more independence and teach the how to budget and look after their money.

29 november 2025
Omdöme utan inbjudan
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Svar från Spriggy

Thank you so much for the lovely feedback, Steph! We’re thrilled to hear Spriggy is helping your kids build independence and learn to budget and manage their money. That’s exactly what we hope to support.

Betygsatt 5 av 5 stjärnor

10 out of 10 absolutely love this app…

10 out of 10 absolutely love this app my two daughters love it and the third. Can’t wait to get hers started. When she turned six kids are learning a lot of value for money and recommend it to every family and friend I have

19 november 2025
Omdöme utan inbjudan
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Svar från Spriggy

Thank you so much for your review Mathew! We're glad to hear you and your daughter's are loving Spriggy.

Betygsatt 5 av 5 stjärnor

Great idea.

Great idea.

21 november 2025
Omdöme utan inbjudan
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Svar från Spriggy

Thanks so much, Angela! We’re glad you think so.

Betygsatt 5 av 5 stjärnor

Teaches kids about money

Spriggy helps my daughter see how much she has to spend.It enables her to make purchases online with her card and gives her independence

13 november 2025
Omdöme utan inbjudan
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Svar från Spriggy

Thanks so much for the lovely review! We’re really glad to hear Spriggy is helping your daughter build independence and feel confident managing her own spending.

Betygsatt 5 av 5 stjärnor

Promotes my kids independence

Spriggy has been great for both of my kids who are 8 & 11. It has taught them how to manage their money, how to earn money with chores and helps them feel independent. Thanks

9 november 2025
Omdöme utan inbjudan
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Svar från Spriggy

Thanks so much for sharing your experience, Shianne! We’re thrilled to hear Spriggy is helping your kids learn money management, earn with chores, and feel independent. That’s exactly what we love to see!

Betygsatt 5 av 5 stjärnor

Love Spriggy!

Great way to give the kids some independence and show them the value of money and creating good spending habits.

12 maj 2025
Omdöme utan inbjudan
Logotyp för Spriggy

Svar från Spriggy

Thanks so much for your kind words! We’re so glad to hear Spriggy is helping your kids gain independence and build great money habits. That’s exactly what we’re here for!

Betygsatt 1 av 5 stjärnor

Extremely Disappointed

Extremely Disappointed – No Service After 15 Days
I purchased a Spriggy Mobile plan 15 days ago, and my service is still not connected. I’ve followed up multiple times, including today, only to be told yet again by a call centre operator that my request will be “sent to the operations team” and they’ll “connect the service as soon as possible.” This is the same vague promise I’ve heard repeatedly.
Last Saturday, I was told the service would be connected by Monday morning. It’s now Monday, almost noon, and nothing has changed. I called again and asked for a refund, but no one took ownership of the issue. Even when I clearly stated I was unhappy but willing to wait until Monday, no one bothered to contact me to inform me of any further delays.
This shows a complete lack of accountability, poor management, and nonexistent customer relationship practices. It feels like Spriggy Mobile is only interested in collecting the initial registration fee, with no regard for customer satisfaction or follow-up.
I strongly advise others to think twice before signing up. If this review reaches senior management, I hope they take this as a wake-up call to fix their broken processes and start treating customers with respect.

3 november 2025
Omdöme utan inbjudan
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Svar från Spriggy

We’re truly sorry for the delay and the frustration this has caused, this isn’t the experience we want any of our members to have. We completely understand how disappointing it must feel to be waiting this long without clear updates, and we appreciate your patience in trying to get things resolved.
We’ve escalated this with our mobile team to ensure this is reviewed as soon as possible, and we’ll also review how your case was handled so we can improve our communication going forward. Please reach out to our Member Experience team email support@spriggy.com.au so we can prioritise getting this fixed for you.

Betygsatt 5 av 5 stjärnor

Easiest way first kids to pay

30 oktober 2025
Omdöme utan inbjudan
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Svar från Spriggy

Hi Michel, thank you so much for the lovely feedback! 💙 We’re thrilled to hear Spriggy is helping make payments easier for your kids.

Betygsatt 5 av 5 stjärnor

It’s just awesome

It’s just awesome

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Spriggy

Svar från Spriggy

Love hearing that! Thanks for the awesome feedback and for being part of the Spriggy fam. :)

Detta är Trustpilot

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