I returned a purchase and was only refunded half my money after they charged me for shipping and “processing fees.” Bad business
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a completed set of pads, helmet and stick. When I realized I had ordered the wrong size I immediately returned the items without even opening the box and made another order for the correct siz... Se mer
Purchased a StringKing LAX shaft and pre strung head. I thought I was getting a ok deal even with the included shipping and handling costs to get the product to Canada. However, SportStop does not di... Se mer
This company is great when they are selling you their product. Don’t try to return or exchange anything though. They blow you right off. You can’t exchange anything. It’s not an option. You can return... Se mer
Företagsinformation
Kontaktuppgifter
86 Route 13, 03033, Brookline, USA
- 800-335-4670
- support@sportstop.com
- sportstop.com
1,2
Mycket dålig
85 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience and prices
Great experience and prices. Hat was just what I was looking for and great new cleats for my son
2 augusti 2018
Omdöme utan inbjudan
Well done as expected
Well done as expected! One of the reasons I shop with SportStop.com. Everything was top rated! Appreciate shopping with SportStop.com. Very dependable!
20 juli 2018
Omdöme utan inbjudan
Water bottles look good
Water bottles look to be exactly what we hoped for. Won't use them until Sunday so we're unable to rate their quality just yet. Practice run they are great!
20 juli 2018
Omdöme utan inbjudan
Bought to replace worn out M3 Gloves
My son wanted these gloves to replace the Maverik M3s that he has been wearing. We tried these in a 12 first, but they were a little small (5’6 12 year old) so we reordered a 13. This pair was a little bit big, but I think they will fit perfectly by next season. He likes the extra thumb protection in the M4 compared to the M3. Super fast shipping! Even with reordering the new size he still got them in time for his weekend lax tournament. Customer service was very friendly & helpful with the return process.
19 juli 2018
Omdöme utan inbjudan
I have no idea why this company has …
I have no idea why this company has only 1 star on this review site when other sites showed very different reviews.
However it made me nervous about the company nevertheless, so I called them. I got an answer immediately and the CS rep appeared to be in this country and an actual employee of SportStop. Good sign.
We discussed their poor ratings on Trust Pilot - mostly relating to items being delivered late, or being out of stock. The CS rep wasn't aware of the poor reviews on the web.
I decided to give SportStop a chance and ordered a lacrosse rebounder.
I received an email that my order had been received, then another indicating that it had been processed, followed by a UPS email that it had been delivered It arrived before the stated ship date and the packaging was in good shape.
The transaction was flawless, so 5 stars from me.
BTW, I have absolutely no affiliation with this company - I just thought that the public should be aware that the reviews here completely contradict my experience.
18 december 2017
Omdöme utan inbjudan
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY
I ordered Box LAX rib pads for my son. They didn't arrive after two weeks. My son was playing games and getting badly hurt. I emailed customer service (I could not get through on the phone) and explained that we could not buy these pads locally and could they quick ship a replacement so he would not get hurt in another game. Nothing happened. I had to call them and they did not stand behind the order and said I would have to wait for an investigation w/ UPS that could take a LONG time. If they had contacted me sooner I could have ordered from another website regular shipping, but because of their non-response I had to pay an extra $32 to overnight from another site.
15 november 2017
Omdöme utan inbjudan
Bought shoelaces and they sent only …
Bought shoelaces and they sent only ONE, and the one they sent had no end tip to lace your shoe! Plus they charged $4.00 to mail a 1/4 ounce package! What a rip off
17 juni 2017
Omdöme utan inbjudan
Will not stand behind return policy
Bought a pair of gloves, tried them on and they did not fit, so we sent them back and they charged a restocking fee. The item was new and unused. Do not shop here you will not get a full refund if you need to return it.
29 september 2014
Omdöme utan inbjudan
Wrong order
I ordered a proton power unstrung and it came strung which wouldnt have bothered me but i was crap mesh and a horrible job.
18 februari 2014
Omdöme utan inbjudan
I am absolutely happy with the service
I got my stick and gloves couple of days later, due to weather issues in DC, but SportStop.com really tries to help their customers and solve any possible problem. SO happy for my new stuff!!
17 februari 2014
Omdöme utan inbjudan
GREAT product, but the delivery time was looong
Love the product. But the week + delivery time was very unexpected
13 februari 2014
Omdöme utan inbjudan
Great, I had a last minute change, and they worked it out
I had placed an order one evening, then realized I needed more of the item, but didn't want to pay for shipping twice. I submitted a second order including all that I needed, hoping I could cancel the first order. I sent an email knowing they were closed, but hoping they would catch it before first order went out. They did, it was much appreciated.
I've had positive experiences in the past as well.
13 februari 2014
Omdöme utan inbjudan
Excellent service, product & price
I just ordered a lacrosse starter kit for my 6 year old son. The size recommendations and overall value of the package were excellent. Hopefully my son shows the same interest in the sport as he does the helmet ( a little different than the one used in the 80's and early 90's).
13 februari 2014
Omdöme utan inbjudan
It was great! Fast Shipping and good customer service.
The delivery was quick and convenient. In addition, the product was exactly what I expected.
13 februari 2014
Omdöme utan inbjudan
web site is good, but shipping dates kept changing due to weather issues/storms
great gear on the website and good prices, but give yourself enough time for standard delivery.
13 februari 2014
Omdöme utan inbjudan
Svar från SportStop.com
Thank you for your feedback! I do see that your package was delayed due to weather. We do our best to keep our customers informed, and if you ever have a question about your shipment, feel free to call!
Great Transaction
all items were well packaged and in order.
Would buy from SportStop again.
13 februari 2014
Omdöme utan inbjudan
Svar från SportStop.com
Thank you for your review! What could we have done to make your experience perfect?
Exactly what I thought I was ordering.
Bought 15 as birthday party favors for my son's 9th birthday.
Everyone loved.
13 februari 2014
Omdöme utan inbjudan
Detta är Trustpilot
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