Edge Omdömen 

128
•
TrustScore 2.5 av 5

2,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have used this Company three times now, and for the first two, would give a 5 star review as the results were prompt and the interface excellent. The third and last time has completely changed my... Se mer

Betygsatt 2 av 5 stjärnor

I ordered a blood test and had a sample taken by a phlebotomist (arranged through Edge) and posted same-day. After a lengthy delay I was informed there was a problem with the sample collection and was... Se mer

Betygsatt 4 av 5 stjärnor

Chris & the team have been great responding very promptly & helpfully to all my queries. The kits are very good and the results fascinating and really well presented. Lots of food for thought. The re... Se mer

Betygsatt 1 av 5 stjärnor

Don’t expect results in the timeframes advertised. I sent my test back over a week ago now and the app is just showing that my results are being reviewed by a doctor. It has been like this for 5 days... Se mer

Företagsinformation

  1. Blodprovning

Skrivet av företaget

Understand your body like never before by tracking key biomarkers integral to performance. Whether you’re a recreational athlete or a professional competitor, our simple lab-analysed tests and tracking platform will help you get the most out of your training, so you can push your body to new limits whilst protecting your health.


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

128 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,5

Alla omdömen

(128)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

poor customer service.

The actual service itself was quick and easy to use. just disappointed with the after service. I have asked for help interpreting my results and have been told countless time that you'd get back to me with. nearly two weeks later and I'm still waiting. if I didn't have a bad experience with customer service I would of left 5 stars because your product/service is really good. just disappointed with your lack of commitment to helping your customers. especially as a business where your main selling point is to help people with their health.

1 november 2023
Logotyp för Edge

Svar från Edge

Hi Alex

Thanks for taking the time to leave a review.

We're sorry to hear you've not heard back from our customer service team. We are committed to offering the best quality service so we will take a look into any tech issues that might have prevented us getting in touch with you.

We see that an email address has been left on this review so we will ensure a member of the team is in touch to ensure you are fully supported.

Team Edge

Betygsatt 5 av 5 stjärnor

Great service!!

Used this service a couple of times now, and they’ve always done exactly what they’ve said! I’ve received my results perfectly. One of my tubes clotted before the lab received it one time, but forth edge sent another free of charge and the second attempt was successful! Some of the bad reviews here are all human error, always check your emails because forth do a great at keeping in contact and they always respond to my emails very quickly.
I have always worked with my hands, and always manage to harvest the blood easily. And the guy who complained about blood on his steering wheel….use the plaster provided 🤦‍♂️
Thank you Forth edge…brilliant service!!!

2 oktober 2023
Omdöme utan inbjudan
Logotyp för Edge

Svar från Edge

Hi Thomas

Thanks for taking the time to leave a review, we're really happy to see that you were pleased with the quality of the service.

We certainly do recommend the handy plasters we include!

We look forward to seeing you again soon to track your performance.

Team Edge

Betygsatt 5 av 5 stjärnor

Very professional company and very…

Very professional company and very simple process,will use again.

31 augusti 2023
Logotyp för Edge

Svar från Edge

Hi Trev

Thanks for taking the time to leave a review.

We're really pleased to see you were happy with the service.

We look forward to tracking your performance again in the future.

Team Edge

Betygsatt 5 av 5 stjärnor

Fast, accurate, informative!

Fast, accurate and informative blood profiling to keep fitness and performance on top.

10 augusti 2023
Logotyp för Edge

Svar från Edge

Hi Joe

Thanks for taking the time to leave a review and we're really pleased to see you had a 5 star experience.

We hope to be able to track your performance again soon.

Team Edge

Betygsatt 5 av 5 stjärnor
Logotyp för Edge

Svar från Edge

Hi Duncan

Thanks for taking the time to leave a review.

We're really happy to see you were pleased with the service.

We look forward to seeing you again soon.

Team Edge

Betygsatt 5 av 5 stjärnor

Brilliant test, process and app

I took the test on Thursday morning, this time without any drama and I posted the sample off at 9am into a priority post box. I then speedily received my very detailed results on Tuesday in the very user friendly app.

6 augusti 2023
Logotyp för Edge

Svar från Edge

Hi Joanne

We are really pleased to see you were happy with the service.

We work really to provide the best possible service.

Look forward to tracking your performance again in the future!

Team Edge

Betygsatt 2 av 5 stjärnor
Logotyp för Edge

Svar från Edge

Hi there

Thanks for taking the time to leave a review.

We are happy to provide credit to your account for the biomarkers that couldn't be analysed. We can see we communicated to you these markers couldn't be provided due to clotting which occurs when the sample is not swirled as per our instructions. A member of our team will in touch ASAP.

Whilst there has not been a service failure, we understand it can be frustrating when you do not receive the results you were looking for and so we do try to provide as much reasonable support as we can.

We hope to see you again in the future to track continue tracking your performance.

Team Edge

Betygsatt 5 av 5 stjärnor

Overall I'm happy, and I'll test again.

I wasn't familiar with taking the test at home and collecting my sample. The instructions and video were clear, but it was not easy for me. I'm not sure that results were provided in 2 working days, rather in 3 days in my case (even if 1-2 days of different doesn't really make any difference to me).
Because I wasn't good enough at collecting the sample, one marker failed - but they refunded me for this missing result.
I definitely will buy again the test, customer care was responsive and helpful, and hopefully, next time, I will do a better job.

10 juli 2023
Betygsatt 5 av 5 stjärnor

Great service!

Great service!

Ordered a Female power test, which helped to highlight the key areas which I need to work on. Results were also added to my account within 2 working days.

HIGHLY RECOMMEND!

31 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Nice and easy!

Decided to order a sports test from forth edge after using Forth for a normal health check and I am very pleased with the process and how fast I received my results!

13 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very slow service

Website states results will be received within 48 hours but it’s been over a week since I got the text that the lab had received my results and I’m still waiting on them. No response from the support team when emailed.

23 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended

Very fast service, wasn't sure how the finger drip into the tube thing would work but was quick and easy. Would recommend

23 september 2022
Betygsatt 1 av 5 stjärnor

Very very slow service

Very very slow service. From the day of purchase/ordering, the turn around time was 9 days (7 working days), including multiple times chasing the support team for my results. Biomarkers are good, granted, in depth and very specific, however use your own judgement on your results and seek professional medical assistance if in doubt, and not the virtual in-app doctors review.
Instructions differ upon arrival to what your perceived initial thoughts are, as you told to take bloods on a certain day, however when buying you're under the impression you can take them immediately and get relatively immediate results, so you may be waiting a while.
So, yes a good indication, just not the best service considering how much you pay for the test. I will be going elsewhere next time unfortunately.

25 mars 2022
Betygsatt 5 av 5 stjärnor

Great service

Great service. I had no trouble performing the test as some others have said and it wasn't a lot of blood. Results were received within a few days, will be using them again for sure.

21 januari 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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