splayshoes.com Omdömen 7

I ORDERED THIS SHOES ON DAY 22ND OF APRIL. I AM WRITING THIS REVIEW ON DAY 4TH OF MAY!! I NEVER GOT THE SHOES AND I HAVE BEEN WAITING FOR ANY COMMUNICATION ON THEIR END WHICH NEVER HAPPENED UNTIL I WROTE THEM AN EMAIL TODAY WHAT SHOWS NO PRO ACTIVITY ON THEIR END. WHEN I WROTE THEM THEY SENT ME THREE EMAILS NOT TAKING SERIOUS MY CLAIM AND REFUSING TO REFUND OR SENDING A NEW PAIR FOR FREE AS A COMPENSATION FOR THE LOUSY SERVICE RECEIVED. I AM STILL WAITING FOR THEM TO COME INTO REASON SINCE ITS VERY BAD EXPERIENCE AS A NEW CUSTOMER TO NOT BE ABLE TO GET A NEW AND REVOLUTIONARY PRODUCT THAT I HAVE BEEN SEARCHING AND QUESTING FOR MONTHS TRYING OUT ALL THE BRANDS POSSIBLE TO FIND THE ONE THAT IS GONNA BE MY SUPPLIER FOR SKATEBOARDING SHOES FROM NOW ON. IT MAKES A PROCESS THAT SHOULD BE FUN AND EXCITING TEDIOUS AND FRUSTRATING. MAYBE THE SHOES ARE GOOD I STILL NEVER HAD THEM IN MY HABDS BUT I AM ALREADY NOT HAPPY WITH THE BRAND SERVICE AND BEHAVIOR ON A CUSTOMER SERVICE ISSUE THAT SHOULVE BEEN FIXED FASTER AND MORE DILIGENTLY OK THEIR END. THEY SEND A SHIPPING REFUND AND RESTARTED THE PROCESS TODAY SO I HAVE TO WAIT AGAIN BUT I AM NOT EXCITED ANYMORE AND I HAVE ALREADY ORDERED FROM ANOTHER BRAND TO SEE THE DIFFERENCE IN PRODUCT AND CUSTOMER SERVICE

Splay sold my address to advertisers after making a purchase. I received an avalanche of advertisements. Beware.

Love Splay! Have bought many of their models over the years :) normally 10-14 days ish on shipping, friendly customer service (had a return pair due to the Velcro wearing out on a child’s pair, very happy with their response)
If your going off their UK sizes I’d size up one size on what you would normally buy 10/10

Non rispondono alle mail, assistenza inesistente, non pubblicano le recensioni negative sui loro prodotti, scelta della taglia con IA sbagliata

Really not happy, followed the instructions on their site on how to get the right size and it is to small and now they want me to pay for the shipping.

If you sell a product that was ordered by following your sizing guidelines then if YOU get it wrong you should pay for returns !!!!

Excellent, quick and friendly customer service - they answered in depth questions I had about their shoe models, and when new models will be coming out. They also offered helpful guidance regarding ordering from the UK.
The shoes themselves are also great. They're extremely comfortable and I can wear them all day long with no problems, unlike almost all other shoes that hurt and squish my toes. I bought the original Freestyle style 3 years ago, and they're still going strong. Highly recommend

Great company. Generous return policy. Great styles for people who love barefoot shoes. You should TOTALLY try them out.