I was a long time user of LogMeInRescue. But when the company ownership changed, the product started to fail and their tech support wasn't as helpful as they once were. I decided to look around and ot... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have Splashtop SOS. I manage computers and networks devices for several small companies around where I live. I like that I can install Splashtop on machines that I want to be able to manage when no... Se mer
Företaget har svarat
Zuverlässiges Tool wenn man sich auf einen anderen PC, oder Mobilgerät, connecten will. Splashtop hat viele Features, von denen andere nur träumen und ist immer Verfügbar und die Verbindungen sind ras... Se mer
Företaget har svarat
Our small business has been a Splashtop customer from very early on (when LogMeIn pricing went crazy). As long as it remains affordable and stable, we will be customers for life. Currently use the Spl... Se mer
Företagsinformation
Skrivet av företaget
Splashtop is a leading software solution offering remote access, support, and autonomous endpoint management tailored for both individual and business needs. From small businesses to mid-sized enterprises and large global corporations, organizations rely on Splashtop for its simplicity and superior functionality. Recognized for its strong commitment to security, Splashtop is ISO certified, SOC 2 compliant, and adheres to GDPR guidelines. This has made it a top choice for over 30+ million customers and users spanning Europe, the US, and Asia. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get access to files and applications, while enabling IT administrators to centrally deploy and control permissions, supporting efficiency and security. Splashtop Remote Support is a solution for helpdesk and IT teams combining remote support, endpoint management and security. It offers multi-platform attended and unattended access, troubleshooting tools and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient.
Kontaktuppgifter
10050 North Wolfe Road Suite SW2-S260, 95014, Cupertino, USA
- 408-886-7177
- sales@splashtop.com
- splashtop.com
#1 Remote Access & Support
4,4
Utmärkt
351 omdömen
Har besvarat 69 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Splashtop
Hello Jason,
Thank you for sharing your positive thoughts on Splashtop. We're glad that you've run into no issues while using our product. This is the level of excellence we aim for and we hope to continue providing you with a top-notch user experience in the future. Thank you for choosing Splashtop.
Si sconnette di continuo! Impossibile lavorare
Si sconnette di continuo con lunghe attese oltre i 10 Min per riconnettersi nonostante una buona connessione. Pessimo!
26 februari 2026
Omdöme utan inbjudan
Svar från Splashtop
Ciao Federico,
Ci dispiace che tu abbia riscontrato difficoltà di connessione utilizzando il nostro prodotto. Il nostro obiettivo è offrire ai nostri utenti un'esperienza impeccabile e ci scusiamo per non aver raggiunto questo obiettivo. Ci auguriamo di poter risolvere eventuali problemi riscontrati con il nostro prodotto. Invia un ticket di supporto utilizzando il link sottostante in modo che uno dei nostri operatori possa assisterti.
https://support-splashtopbusiness.splashtop.com/hc/it/requests/new
Splashtop is very reliable
Splashtop is very reliable. Having the ability to remote into my office computer gives me great flexibility and efficiency when traveling.
29 januari 2026
Svar från Splashtop
Hello Tom,
Thank you for sharing your thoughts on Splashtop and leaving a five-star review. We're happy to hear that our product has allowed you to have more flexibility. We understand that having a stable connection to your office environment is essential for maintaining productivity while on the move. We appreciate your trust in our platform to provide a consistent experience across different locations and network conditions. We are committed to ensuring our software remains a dependable asset for your remote workflow. Thank you for choosing Splashtop.
It's buggy crap
It's buggy, laggy, the keyboard settings don't stick. Right now it has brought up a small Windows resize pull down, that will not go away. I can't do any work.
This sort of thing happens at least twice a day
3 februari 2026
Omdöme utan inbjudan
Svar från Splashtop
Hello Michael S,
We're sorry to hear that your experience using Splashtop has not been a pleasant one. We strive to create a reliable product that provides a seamless user experience. Please know that this is not the level of performance we aim for, and we hope to resolve any issues you've encountered using our product. Please submit a support ticket to our team by using the link below so that they can assist you.
https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new
Cancel any account I have please
15 januari 2026
Svar från Splashtop
Hello Brian,
We're sorry to hear that our product has not met your expectations. If you require assistance to cancel your subscription, please submit a support ticket to our team using the link below so that we may properly assist you and answer any questions you may have.
https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new
You doubled my price in one day!
You doubled my price in one day, as my card on file was compromised and therefore shut down. When I got your email and tried to renew, my pricing plan had doubled in price. Your support person that I contacted couldn't have cared any less!
I immediately switched to another product.
Very poor business model on Splashtop's part. I'm gone and won't return to your service, even though it is a better product, but not that much better.
1 december 2025
Just works.
I worked for a company that relied on security, they used Splashtop. So doing my sidehustle and construction business I also use Splashtop to support remote computers. No hassle at all, just works.
15 januari 2026
Svar från Splashtop
Hello Tery,
Your feedback and five-star review are greatly appreciated. It's great to hear that Splashtop has been the right fit for you. We understand how ease of use is important for our users, so we're glad that you've had a hassle-free experience. If you run into any issues with our product or have questions, please feel free to reach out. Thank you for being part of the Splashtop community.
very well laid out very easy to use
20 mars 2025
Svar från Splashtop
Hello Rikki,
Thank you for sharing your positive feedback on Splashtop. We're happy to hear that our product has been working out well for you. Creating a stress-free, easy user experience is what we strive for, and we're glad to have achieved that. Thank you for choosing Splashtop.
Svar från Splashtop
Hello Chad,
We're happy to hear that our product has been the right choice for you. Our goal is to have our users have a seamless experience, free from frustration, so it's great to know that you've encountered no issues. If you ever have more to share about our product, we'd love to hear it. Thank you for choosing Splashtop.
Splashtop has been awesome!
Our small business has been a Splashtop customer from very early on (when LogMeIn pricing went crazy). As long as it remains affordable and stable, we will be customers for life. Currently use the Splashtop Business and SOS features.
23 december 2025
Splashtop worked like magic and helped…
Splashtop worked like magic and helped our team through the Covid crises... kudos to Splashtop
25 december 2025
Svar från Splashtop
Hello M and M,
Thank you for sharing your positive feedback on Splashtop. It's rewarding to hear that our platform provided the stability your organization needed during such a demanding period. We aim to create a remote access experience that feels effortless, allowing teams to maintain productivity regardless of physical location. Knowing our technology helped bridge the gap when traditional office environments were inaccessible is a primary goal of our mission. Our development team works tirelessly to ensure the software remains a dependable asset during critical transitions. Thank you for being a part of our Splashtop Community.,
Streamer Downloads
Streamer downloads to the computer I want
To control is hard to find. Why do I have to give my account credentials to just install streamer.
23 december 2025
Having a lot of connection issues where…
Having a lot of connection issues where I have to stop and restart the Splashtop services thru Atera. Chrome has connection issues have to use Edge
23 december 2025
Svar från Splashtop
Hello George,
We apologize for any inconvenience you may have experienced while using our product. Please submit a support ticket so that our team may assist you. We strive for a seamless user experience, so please allow us to make it right. Thank you for choosing Splashtop.
https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new
Connection speed performance is poor
Connection speed performance is poor. Typically disconnects once at the beginning of a session.
11 december 2025
Svar från Splashtop
Hello Sk csp,
We apologize for any inconveniences you've encountered regarding connection speed. Please submit a support ticket using the link below so that one of our agents may assist you. We strive to provide a seamless user experience for all our users. We are committed to resolving this technical hurdle and restoring the high-performance standard you expect from our services.
https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new
Very user friendly application
4 december 2025
Svar från Splashtop
Hello James,
It is wonderful to hear that the app feels natural and simple for you to use. Our main goal is to build a tool that functions smoothly, allowing you to spend your time on your actual tasks instead of trying to figure out the software. It is rewarding to know that the design is helping you get through your day with less friction. Thank you for sharing your feedback and for choosing Splashtop.
It is completely reliable
It is completely reliable, in every circumstance. It supports multi monitors, file transfer etc. I rely on it every day to access my remote clients.
4 december 2025
Svar från Splashtop
Hello Elvir,
Thank you for sharing your positive experience with Splashtop. It's great to know that our software has become a dependable part of your daily routine. We prioritize features like file transfer and multi-monitor support because we understand how essential they are for professional client management. Our goal is to provide a connection that feels solid regardless of the specific technical situation you encounter. We appreciate the confidence you place in our platform to help you support your clients. This feedback confirms that our focus on stability is meeting the needs of professionals like you. Thank you for choosing Splashtop.
Svar från Splashtop
Hello Emmanuel,
Thank you for sharing your positive thoughts on Splashtop. We're excited to learn that our product has been a reliable solution for your needs. Knowing that our platform integrates smoothly into your workflow confirms that we are meeting our objective of providing a seamless experience. Thank you for choosing Splashtop.
Was für eine Unverschämtheit den…
Was für eine Unverschämtheit den Dateitransfer zu sperren und dafür EXTRA Berechtigung zu verlangen obwohl es offizielle eingerichtet ist - wow
20 december 2025
Omdöme utan inbjudan
Svar från Splashtop
Hallo Ron,
Es tut uns leid zu hören, dass Ihre Erfahrung mit Splashtop nicht positiv war. Die Dateiübertragung innerhalb einer Remote-Sitzung sollte Ihnen über die entsprechende Schaltfläche in der Symbolleiste zur Verfügung stehen. Die Dateiübertragung außerhalb einer Sitzung erfordert jedoch entweder Remote Support Plus/Premium, Business Access Pro/Solo/Performance, SOS+, SOS Teams oder Splashtop Enterprise. Weitere Informationen finden Sie im unten verlinkten Artikel.
https://support-splashtopbusiness.splashtop.com/hc/de/articles/212725323-Datei%C3%BCbertragung
I am extremely impressed with the…
I am extremely impressed with the comfort of knowing myself and my clients are protected by your security setup. The need for me to authorize anybody coming onto my account is above the call
4 december 2025
Svar från Splashtop
Hello Wayne,
Thank you for sharing your positive experience with Splashtop. Providing a secure environment where your business and client data remain protected is a fundamental priority for us. It is rewarding to know that our safeguards contribute to your confidence while using our remote access solutions. We are committed to maintaining this level of oversight to help you manage your professional responsibilities with complete assurance. Thank you for choosing Splashtop.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.