Super fun, lots of opportunities to win . Was a bit tough to get my money out but I did leave with my winnings. Customer service is good, account snapshot shows you everything transaction so you can s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Been waiting for my redemption since 06/30/2026 and even longer just to get my account verified through the unnecessary process. No reason for a redemption to reach almost 2 weeks. Support is not even... Se mer
Been two weeks trying to make a redemption. All that happens is it get cancelled and then no explanation why. I’ve sent 10 emails to support and have gotten zero response in 6 weeks of trying . I’ll u... Se mer
I will never play on this site again! I e been trying to redeem for over a week! They ask for rediculous verification documents then go silent once it’s submitted! Declined my redemption 3 times and n... Se mer
Företagsinformation
Skrivet av företaget
SpinsAmerica is a trusted sweepstakes casino offering a safe, fair, and exciting gaming experience to players across the United States. With a unique portfolio of 1,000+ games, daily rewards, and dedicated customer support, we’re committed to making every spin fun and rewarding. Our mission is simple — to deliver top-quality entertainment and real winning moments in a secure, player-first environment.
Kontaktuppgifter
Capitol Ave, Suite 310, Cheyenne, 82001, USA
- support@spinsamerica.com
- spinsamerica.com
1,7
Mycket dålig
152 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 26 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They straight up just steal your money
They straight up just steal your money. I put money in, I played and I won. 100% unable to withdrawl. Thieves!!
The reply below is also a lie. They will NOT help you in support if you actually get the ability to talk to anyone. They have a playthrough requirement that is never fulfilled so you can never redeem.
10 juli 2025
Omdöme utan inbjudan
Svar från Spinsamerica
Hi Tim,
Thanks for your feedback. Just to clarify — SpinsAmerica.com has a standard minimum prize redeem threshold of 100 SC, which is common across the sweepstakes industry. If your balance is below this amount, the redeem option will not appear.
If your balance is above 100 SC and you're still experiencing issues, please contact us at support@spinsamerica.com so we can take a closer look.
Kind regards,
The SpinsAmerica.com Team
Follow up review
-UPDATE-
After nearly 2 months I have finally received my redemption and the issues addressed in my original review have been rectified. However, when considering the insane playthrough requirement (I had to wager $2000 just to redeem my initial $125. Thankfully I somehow managed to turn it into $200+) and painfully long redemption process this has been by far one of the most unpleasent experiences with a social casino site.
I initially found the site through one of those rewards websites that pay you to do surveys and such. They were offering $60 for a $20 deposit on the site, so I thought why not. I deposited around $75 and ended up at $125 in my redeemable balance. However, when I went to redeem, there was literally no button for payment options to withdraw. Support told me to link my bank account, but still nothing showed up. I decided to make a $5 test purchase, and I ended up LOSING $10 of my redeemable balance even though the transaction declined twice. With an error like that, I lost all confidence that the funds I earned would be accessable.
11 juli 2025
Omdöme utan inbjudan
Svar från Spinsamerica
Hi H. Sense,
Thank you for your feedback, and we’re sorry to hear that your experience didn’t meet expectations.
What you’ve described is definitely not typical of the prize redeem process on SpinsAmerica.com, and we’d like to clarify a few things: we do not deduct redeemable balance for declined transactions. If that appeared to happen, it may have been a display or technical error, and we’d like the chance to investigate this directly to understand what occurred.
Please reach out to our support team at support@spinsamerica.com with your account details. We’re committed to ensuring a smooth and fair experience for all our players, and your case deserves a closer look.
Kind regards,
The SpinsAmerica.com Team
Horrible can't cash out and their…
Horrible can't cash out and their support is not responding. When it asks for the method to cash out there are no options and no one helps.
2 juli 2025
Omdöme utan inbjudan
Svar från Spinsamerica
Hi Hector,
We’re sorry to hear about your experience and understand how frustrating it can be when things don’t work as expected.
To clarify: prize redeem on SpinsAmerica.com is currently available via verified bank transfer only. If no options are appearing for you, it's likely that your bank details haven’t been successfully linked or verified — and that’s something we can help resolve quickly.
We’re also concerned that you haven’t received a response from support. Our team is active and responds to all incoming requests. If you haven’t already, please reach out to us at support@spinsamerica.com with your registered account details, and we’ll investigate your case right away.
We’re committed to helping you resolve this and ensuring the platform works as it should for all users.
Kind regards,
The SpinsAmerica.com Team
*SpinsAmerica.com is not a legitimate casino
*SpinsAmerica.com is not a legitimate operation. They currently owe me $8,000. As part of their KYC (Know Your Customer) process, they required a bank statement, which I provided. However, they are refusing to approve my verification because the statement does not include my full account number and routing number.
This demand is both unnecessary and suspicious. The statement clearly shows my name and transaction history with their platform — more than enough to prove account ownership. Furthermore, I had already completed their original KYC process before depositing or playing on their site, and that was approved. I can provide documentation of that approval.
To date, I have found no credible evidence that SpinsAmerica.com pays out winnings to any users.
Since then Spinsamerica has closed my account, I have filed a complaint with the FTC, not that I expect anything to go anywhere.
I got my first ever max win in a casino on this site, and I will never see a penny of it.
23 maj 2025
Omdöme utan inbjudan
Svar från Spinsamerica
Hi Jeremia,
We’re sorry to hear you feel this way, but we strongly disagree with your characterization of SpinsAmerica.com.
We are a fully compliant sweepstakes-based platform operating under applicable regulations, and we take player verification and responsible play policies seriously. All prize redeems are subject to a KYC process designed to protect both users and the platform from fraud or abuse.
As a matter of policy and privacy, we do not discuss account-specific details in public forums. However, we can confirm that documentation provided must meet clearly communicated requirements — including specific details needed to verify account ownership securely. These requirements are in place to comply with financial regulations and to ensure we are paying funds to the correct recipient.
If you believe a mistake was made or if you would like further clarification on your case, we encourage you to reach out to our team directly at support@spinsamerica.com. We're always willing to review cases and ensure fair outcomes, provided the account remains in good standing.
Kind regards,
The SpinsAmerica.com Team
They don't pay I won 1200 on sicbo and…
They don't pay I won 1200 on sicbo and they don't want to pay me...stay away they don't pay
19 maj 2025
Omdöme utan inbjudan
Svar från Spinsamerica
Hi Geovanny,
We’re sorry to hear about your experience, but we want to be very clear: SpinsAmerica.com does pay out all eligible prize redeems in accordance with our terms and verification policies.
If your redeem has not gone through, it's likely due to a pending verification or account-specific issue. For privacy and security reasons, we cannot discuss those details publicly, but our team is always available to assist and clarify next steps.
Please reach out to support@spinsamerica.com with your account information, and we’ll be happy to review your case and ensure it’s resolved fairly and promptly.
Kind regards,
The SpinsAmerica.com Team
Scammers!!! Crazy Rollover
I wish I had read the reviews before putting any money on the garbage site, because if I had, I would have never paid them a dime. I won $100 after buying $9 worth of sweepstakes, then a little more as well. I go to redeem, and I cannot redeem anything. Says balance is unredeemable. I message customer support, and they tell me it's because I have to buy via bank transfer for security and verification purposes. So after a few issues doing that, I succeeded and put more money on the site. I got to redeem, and what do you know? Still unredeemable! So I realize something really strange is going on and decide to check out Trustpilot and find all the negative reviews, including rollover. So I decided to keep spinning, knowing I'd probably never get my money. So after spinning threw much of my winnings slowly but surely, little bits of money become redeemable. Total scam!!!! Crazy rollover, never seen such high rollover, nor is it disclosed anywhere. STAY CLEAR
17 maj 2025
Omdöme utan inbjudan
Svar från Spinsamerica
Hi Rachell,
We’re sorry to hear that your experience didn’t meet expectations, and we appreciate you taking the time to share your concerns.
To clarify: SpinsAmerica.com operates under a sweepstakes model, which includes rollover (playthrough) requirements for promotional purchases. These requirements are clearly outlined in our Terms and Conditions and are standard across the sweepstakes casino industry. As you play, your balance becomes redeemable gradually — which explains why you saw portions of your winnings unlock over time.
Regarding the prize redeem process, we do require bank account verification to ensure secure and compliant payouts. We understand this step can feel slow the first time, especially if any documentation is missing or delayed, but please note: once your first redemption is verified, future redemptions are typically processed much faster.
We regret that this wasn’t clearer upfront and are actively working to improve how we communicate these processes. If you’d like us to take another look at your account, please feel free to reach out to support@spinsamerica.com with your details — we’re happy to assist.
Kind regards,
The SpinsAmerica.com Team
Yeah this is a total scam
Yeah this is a total scam. Horrible rtp and if you manage to get over 100 to cash out, it lets you but then you get an email saying you need to 4x playthrough. Why even let me do the redeem process? Do not give this site any time or money
8 maj 2025
Omdöme utan inbjudan
Svar från Spinsamerica
Hi Mike,
We’re sorry to hear that your experience was frustrating, and we appreciate you sharing your feedback.
To clarify: SpinsAmerica.com operates under a legal sweepstakes model, and like many similar platforms, we apply a playthrough requirement to promotional purchases before balances become redeemable. These terms are clearly outlined in our Terms and Conditions and are also referenced during the prize redeem process.
We understand that being able to initiate a redeem before completing the full playthrough may have caused confusion — and we’re actively working to improve how this is communicated in the user experience.
Regarding your comment on RTP (Return to Player): our games are provided by trusted third-party vendors and operate using certified random number generators. RTP can vary by game, and outcomes are determined independently of SpinsAmerica.
If you'd like us to take a closer look at your account or help clarify anything further, please contact support@spinsamerica.com — we’re happy to assist.
Kind regards,
The SpinsAmerica.com Team
Scam!!
Scam!!! Deposited several times like the others and won 285 bucks went to withdraw my money and they blocked my account!
7 april 2025
Omdöme utan inbjudan
Svar från Spinsamerica
We’re sorry to hear about your frustration. Please note that accounts may be restricted and transactions voided if purchases are returned or disputed. For privacy reasons, we can’t share details about individual accounts here, but our team will be happy to review your case directly.
Please reach out to us at support@spinsamerica.com
so we can assist you further.
Still owe me $1,000 DO NOT PLAY HERE!!!
SCAM! SCAM! SCAM!!!!! I played on this new sweeps site, made several deposits and managed to end the night with a $1,000 redemption! The next day I logged in and a big "ACESS DENIED" page popped up! I sent several emails to support and even posted on Facebook messenger! Absolutely no response!!! I was able to get in to the site on my cell phone but it forced me to create a new account! I don't want to be banned for a duplicate account so I simply messaged them on the site asking for support! Still no response! SpinsAmerica owes me $1,000!!! I HAVE SCREENSHOTS TO PROVE IT!!! DO NOT PLAY HERE!!!
***I was verified on March 27,2025...Hi CINDY,
Congratulations! Your account has been successfully verified, and you’re all set to enjoy everything Spins America has to offer.
Here’s what you can look forward to:
🎰 Full access to our exciting casino games
🔥 Daily bonuses and special offers
🏆 Participation in challenges and rewards
👉 Log in now and start spinning!
Thank you for verifying your account and being part of our community. If you ever need assistance or have questions, our friendly support team is here for you 24/7.
***My Withdrawal request was received on March 28th, 2025
Hi CINDY,
We’ve received your withdrawal request and are processing it now! Here are the details of your request:
💵 Amount: 1000
📅 Request Date: 03/28/2025
Our team is working to ensure a smooth and secure transaction. Withdrawals typically take [Processing Timeframe, e.g., 1-3 business days] to complete, depending on the payment method.
Once your withdrawal is approved and processed, you’ll receive a confirmation email.
If you have any questions or need further assistance, please don’t hesitate to contact our support team. We’re here to help!
Thank you for choosing Spins America, and we hope to see you back spinning soon!
***They responded on April 4th, 2025
Dear Customer,
Thank you for reaching out and for being part of our soft launch! We truly appreciate your participation and feedback as we work to fine-tune the experience.
First of all, apologies for the late response. Due to technical issues you were able to register and deposit on our pre-launch platform where you deposited 179.94 USD and had your win.
We are currently investigating the 1000 USD Redemption you requested and for this we would like to kindly ask you to send us a Bank statement proof that the six 29.99 USD deposits were actually deducted from your bank account. A screenshots/s from your Online banking would be just fine. Please note we need to see your name and our Company name. Please rest assured your Sweep Coins are safe and can't be lost.
Once again apologies for the inconvenience. Looking forward hearing from you.
We appreciate your patience and look forward to assisting you!Best regards,
The Spins America Team
See you in the game,
The Spins America Team
*** I provided ALL requested documentation and Then I was told that I was part of a prelaunch and my winnings don't count!!!
Dear Cindy,
Thank you for contacting us.
I am writing to you about the balance that you had in our pre launch website.
I am pleased to inform you that in case you did some deposits on our pre launch platform we will refund these except any possible winnings. In order to proceed with this I kindly ask you to provide a proof of payment where your name, the transactions and the name of our company are clearly visible.
Meanwhile, if you need any other help feel free to contact us and we will be happy to help.
We appreciate your patience and look forward to assisting you!
Best regards,
The Spins America Team
***THIS was my response to them and then they blocked my account!
There is absolutely nothing in my documentation that says I was playing in a soft opening where winnings don't count! Your system showed that my deposits were processed and for all intents and purposes I was playing with real funds! I won $!000!!!! After I win you tell me that I was part of a soft opening where wins don't count! Sounds like you got in over your head and just decided to cancel out the deposits so you didn't have to pay any winnings!!! If this was a soft opening and strictly for fun it should have been stated on your website! As far as I am concerned you still owe me $1,000!!!
IF THEY ARE NOT A SCAM SITE THAN MY WINNINGS SHOULD BE HONORED!!!!!
28 mars 2025
Omdöme utan inbjudan
Svar från Spinsamerica
HiSpookycat,
Thanks for your feedback. However, we’d like to clarify that SpinsAmerica.com officially launched on April 1st, 2025. If your experience occurred before that date, it may have involved a different website or an earlier use of this domain before it was acquired by our team.
We take accuracy and fairness seriously, so if this review was posted in error, we kindly ask that you reach out to support@spinsamerica.com so we can help clarify — or consider updating the review accordingly.
Kind regards,
The SpinsAmerica.com Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.