SpinecrackerrOmdömen 

Same as the other reviews my wife ordered XL and got a small. No response from e/mails do not buy from this Company

I had a very disappointing experience with Spine Cracker.

I received the wrong size (I ordered XL but got a smaller size), and despite contacting customer support, I have not received a proper or timely response. On top of that, I was informed that I might have to pay return costs, even though the mistake was clearly on their side. This is unacceptable.

Customer service should take responsibility when they make an error, and the lack of communication only makes things worse.

I would not recommend ordering from this company based on my experience.

Iam still waiting for my order ( February 18).
Already send 2 email to the gmail
I have a bad feeling about this company.

Order #7971: I asked several times for the shipment confirmation and nobody answered. Checking the tracking, it seems the pack has been delivered but I have not received it. And nobody (again) is answering my email. Bad, really bad experience

My sister ordered an XL for me as a Christmas present a small came in the post, we have emailed numerous times and contacted them on their instagram page with no response. Order number 7707.
Update: still no response from this company from any methods I have tried to contact them. I have accepted I am not getting what we ordered.
Martina

Das Produkt ist von katastrophaler Qualität. Billiges Hartplastik wo man das Gefühl hat es könnte beim anwenden sofort brechen. Zusätzlich kam es billigst verpackt. Insgesamt ein völliger Fehlkauf, entspricht in keinster Weise dem Werbeversprechen für dieses Produkt. Nach mehreren Versuchen den Versender wegen einer Retoure zu kontaktieren bekam ich noch immer keine Reaktion!!!!! Ich kann nur sagen- Hände weg!

I got a crappy piece of plastic after a month. It was poorly packaged, arrived broken, and customer service doesn't respond ever. Waste of money and frustrating.

This product has really helped with my rounded shoulders and makes it easier to maintain good posture. I also find myself sitting straight at my desk, which is a big plus.

Much better after using it for a few days.

You sent me the wrong size. I ordered a 'L' size according to the table size published but it does not fit at all. I believe the size you sent is an 'S' size. I have written to resend the right size to me multiple times, but no one has replied to my request since I wrote in

Bad quality and it not my size I try to contact to refund but can’t.my order number is ORDER #7054

I have ordered a spine cracker and what has been delivered is a Kessa glove!!!

How come?? this is a fraud!!!

I never received it or any information regarding delivery
Send another or refund

The package never arrived! The USPS carrier marked it as delivered when in fact the package wasn't delivered to the address on the package. Because the package was shipped Internationally & wasn't insured I could not file a claim with USPS. I am very disappointed in the lack of care Spinecracker used to make sure the package was delivered. I ordered 2 items for a total of $69 plus and I have no way of reclaiming my order. I would love to have Spinecracker send me a replacement order in a manner to ensure that the package doesn't get lost. Sincerely, Joan Price-Adan 1006 Monarch Cir; Statesboro, GA 30458 USA

I only wear it for 30 min while walking around the house. It’s helping me retrain my posture, slowly but surely.

I never received any of the spine cracker and neck-shoulder spinecracker !

Item has not shipped! No updates at all. And now you want me to review my purchase from you. just send the refund.
Must be a scam.
Update Update Update!
After writing the first review, they tried to have it removed. The following week I got a package from them however it’s a size small - ordered ex-large! Nothing changed and I learned a lesson dealing with this company.

it was nice stretch on my back after laying on it for few minutes

Ordered 2 back hero braces. Ordered lg and xl. Received xxl and 3XL and they r way too small. Sent them a message to return. They sent me an email address sent multiple messages and still no response. They charged my credit card before even shipping the item. What do I do now? Report them to BBB and FTC? I think I’ve been scammed.

Bought the ortho pillows. Pillows are smaller than throw pillows you put on a couch. Cheaply made. Stupid expensive. Customer service is trash. You’ll never get a response. Asked for a refund and still never received an email. DO NOT ORDER FROM THIS COMPANY.