Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Grosse arnaque ! Coque complètement découpée en moins d’un an. Garantie soit disant à vie ! Publicité mensongère. Une fois leur avoir envoyé ma coque. Plus aucune nouvelle. De vrais voleurs !!

Betygsatt 5 av 5 stjärnor

I do not agree with what others have to say about their screen protection quality. Ive got an s24 ultra protector from this firm and it genuinely saved my main screen couple of times

Betygsatt 1 av 5 stjärnor

Neoflex Optical film for Samsung S22 Ultra not sticking at edges no matter how hard you try after following instructions. Over priced, cheap bit of plastic, seen cheaper products that are much better... Se mer

Betygsatt 5 av 5 stjärnor

jai effectuer un accident de sans permis mon telephone est tombé sur le goudron sur du verre il na q'une egratinure en dessous du verre trempé je recommende fortement ( pas l'accident)

Företagsinformation


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

80 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Their cases are now painted white plastic

Their cases are now white plastic that is VERY POORLY painted, such that in a few weeks, your black case has glaring white spots of chipped paint all around the edges and looks trashy, making this case look like a cheap joke. What a poor business decision, almost to the point of corruption and fraud. Let's just say the quality is extremely bad, they know about it and are still doing this. Used to be cases were the same color plastic all the way through. Finding another company after being disgusted with feeling cheated by them.

6 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible and dismissive customer service

I have a Spigen Ultra Hybrid case for my S24 ultra. Within less than a year the back coating had begun to fail, which of course you wouldn't expect to normally happen on a Spigen case.

I contacted Spigen, and was met with a very dismissive response blaming this on 'normal' wear and tear. They wouldn't help any further and were adamant that it 'may' have been wear and tear.

I've used Spigen for many years and have always recommended their products. But having come across this defect and the non-existent help from their customer service team, I shall instead buy a different case as I no longer trust the quality of their products. I'll also no longer recommend these cases to others.

What is the point in offering a two year warranty if you refuse to honour it and claim everything is normal wear and tear?

25 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Petit souci avec la qualité d'un…

Petit souci avec la qualité d'un produit reçu sur les 3 de la gamme (protection objectifs ), j'ai posté un mail sur le site de SPIGEN EU, félicitation a cette entreprise qui en 48 heures a eu la grande honnêteté de me faire confiance et d'être à l'écoute avec une rapidité déconcertante et plus que réglo. J'attends donc de trouver une autre coque qui inclut la protection des objectifs chez eux pour les remercier. Pour leur sérieux, je mets les 5 étoiles malgré mon insatisfaction sur les protections individuelles des objectifs, les deux autres accessoires au top, Bien que j'aille avoir une coque super geek inutilisée, mais ancien technicien en retraite dont 30 ans d'Artisanat, je prends ma part de responsabilité dans un choix peu être trop rapide."la critique est aisée l'art plus difficile". Encore merci a SPIGEN EU, au vendeur et a Amazone.Daniel C. .

10 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Long time customer, happy with products

I've purchased at least 12 different products from Spigen over the last few years and have been extremely satisfied with each and every purchase. I've purchased phone cases for numerous different devices, earbud cases for numerous different ear buds, Galaxy Watch covers, and most recently portable chargers. Each and every products has arrived quickly and have been high quality.

I see numerous reviews discussing their customer service and unfortunately I can't comment on that as none of my products have failed where I need to contact their support team. If this changes, I will edit my review accordingly.

I'm a big fan of Spigen and will continue to purchase their products.

24 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

cover spigen iphone 14 pro

molto contento di aver scoperto una realtà così impressionante, ho acquistato una cover per il mio iphone 14 pro max e mi sono subito trovato bene, come l'ottimo feeling con i materiali e le ottime qualità costruttive

14 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Spigen Neo Hybid case for Galaxy S24 Ultra.

Spigen Neo Hybrid case for Galaxy S24 Ultra.

This is now the second Neo Hybrid case that I have had from Spigen, both purchased from Amazon.

BE AWARE! Spigen do not offer the same warranty on Amazon as they do on their own site, so any problems with your product, you will have to go through Amazon, or in my case because of the timescale, through the seller, Spigen.

The fault has occurred at the same point in the case of the S24 Ultra Neo Hybrid case as happened on the S24 Ultra case, except the opposite side.
Spigen's answer was, "causes by external factors!" I can assure Spigen, there were no 'external factors' involved. There are no marks or damage on the case, not anywhere.

I sent them proof with photographic evidence where you can clearly see the fault line. They just were not interested. I asked if they could just send me the outer plastic that was faulty, and not the full case, there answer was a straight "no".

I did nothing about the other case that was faulty and had to buy another S22 Ultra case, but not this time, I contacted Amazon and told them about the past experience and this one.

BE WARNED!! Spigen customer service is terrible! No support. Poor warranty. Poor customer service. Products are not the same quality as they used to be.

Very disappointed in Spigen, their customer service, and their products.

If I could have given zero stars I would have!

20 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible Customer Service and Terrible Quality – Avoid Spigen!



I purchased the Spigen Ultra Hybrid Mag Fit Case through Amazon on May 24, 2024, expecting a product with Spigen’s supposed reputation for durability and reliability. But less than five months later, the sides of the case started to separate from the back, making it completely useless for protecting my phone. It’s shocking that a case from a brand that claims to offer high-quality protection has failed so miserably in such a short amount of time.

Even worse is Spigen’s atrocious customer service. I contacted them regarding this defect under their warranty and sent a detailed letter explaining the issue, along with my invoice and a photograph of the faulty product. But guess what? No response. They don’t answer emails, and they don’t even have a phone number you can call to speak to a real person. It’s like they have disappeared once you’ve handed over your money.

I’m now stuck with their crappy merchandise that barely lasted a few months, and they refuse to help. Buyer beware! If you’re expecting a reliable product and any kind of customer service from Spigen, look elsewhere. This company clearly doesn’t care about its customers or standing behind its products. Absolutely terrible experience!

24 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pas de garantie !

Pas de garantie !! Le sav se refugie systématiquement derrière une mauvaise utilisation alors que ma coque est en excellent état c'est juste qu'ils ne veulent pas assumer la qualité médiocre de leurs produits, fuyez !

29 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No hay servicio al cliente

Compro funda por Amazon vendida por Spigen en la que falta una correa. Se desentienden totalmente de su error. Servicio al cliente inexistente. No los recomiendo para nada

5 juni 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I used to like this brand.

I used to like these cases, but a recent order from their Polish store a month ago has returned no results...
I sent an email and received a short response with a tracking number. No apologies, no further communication. Terrible customer service, keep your plastic, I'll buy from someone else in the future.

Also, it's maddening to get any response from companies nowadays you have to resort to calling out their terrible practises on websites like this, and yet they reply in the comments saying "just email us" like you haven't already tried that...

9 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Keine Lieferung erhalten

Die Lieferung ist gar nicht erst bei mir angekommen. Ich habe versucht mit dem Verkäufer Spigen Kontakt aufzunehmen. Ich bekam die Information, dass Spigen nicht mit dem Versandlieferanten Kontakt aufnehmen könnte. Eine anderweitige Lösung wurde mir ebenfalls nicht angeboten. Ich bat um die Rückerstattung des Kaufpreises, jedoch war mir nur eine Rücksendung ermöglicht. Ohne das Produkt erhalten zu haben, kann ich schlecht eine Rücksendung vornehmen. Absolut Kundenunfreudlich und keine Lösungsorientierung.

22 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Total garbage…

Terrible screen protector will not stick to the phone no matter what. Bought a pack of 2. Both are garbage. Expensive garbage. Do not buy this trash.

9 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My cases for the last 7 years!

They are so good. I have been using them for almost 7 years now!!

All my cases in the last 7 years are from them, and they work so well. Great price, very sturdy (my phone survived all the times it fell down!), and light material

8 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

return policy sucks !!

I tried to return the case that I bought. but i can't because say is expired !!!! I have the case for a week!!!
can't believe it .I'm not doing business with you guys !! done.

28 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad screen covers

Bad screen covers. Bought one for min iPhone 15. Put in on pretty easy. But when i put cover on the back again. It Got loose again.

11 februari 2024
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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