My new puppy messed up my balcony with lots of poop and the cleaning team did a good job of cleaning it all. However, I didn’t really see the attention to detail in cleaning other parts of the house a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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The deep cleaning team had a daunting task, to dust 4000 books and their shelves, then clean the T2. They were very friendly and explained everything well. We would give 5 stars, but noticed afterward... Se mer
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Hi there! It's going to be an honest positive review since I have absolutely no complaints: 1. The cleaners arrived on time, even earlier a bit which is a rare approach these days; 2. I had a few... Se mer
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I got my apartment deep cleaned after I just moved in. Initially, it was dirty and unlivable. However, now the apartment is clean and I'm very satisfied. The cleaning professional was very friend... Se mer
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Book online a background-checked, professional cleaner for your home or office in Portugal within 60 seconds. Thousands of happy customers since 2016. 100% Satisfaction Guarantee. SPIC AND SPAN. Home & Office Cleaning is an online marketplace matching private and commercial customers with experienced cleaners in Germany, France, Poland, Portugal Luxembourg, Austria, and Sweden.
Kontaktuppgifter
Sepapaja 6, 15551, Tallinn, Estland
- +351 308 804 123
- info@spicandspan.pt
- spicandspan.pt
4,5
Utmärkt
248 omdömen
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Timely communication and professional service
The company has very timely communication about the process and good commitment to the task that is scheduled.
The service providers are friendly and professional, have experience in doing their work and help solving problems
15 oktober 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
We're delighted to hear your positive feedback! Your satisfaction is our priority, and we'll strive to earn that 5-star rating in the future. Thank you for your support!
Karina was exceptional
Karina was exceptional. The windows are impeccably clean. Her attention to detail and her thoroughness were exactly what we were hoping for.
7 oktober 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Dear customer,
Thank you for your glowing review! We're delighted to hear that Karina met your expectations with her cleaning and attention to detail. Whenever you need another cleaning session, just give us a shout.
Best regards,
The SPIC AND SPAN. Team.
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for sharing your positive experience with us! We're thrilled to hear that your first cleaning went well, and you're happy with the results. If you ever need assistance or have any questions, feel free to reach out. We appreciate your trust in our marketplace.
We recently booked a 6-hour cleaning…
We recently booked a 6-hour cleaning service with SpicAndSpan.pt with the expectation of a spotless and meticulously cleaned apartment. Unfortunately, the experience was far from satisfactory.
Despite having a clearly laid out task list, essential cleaning jobs were overlooked. Our sofa was left untouched, and the walls still had visible marks after the cleaning session, even though we specifically requested these areas to be cleaned. It was disheartening to find that we had to do additional cleaning ourselves after paying for a professional service.
The duration of the cleaning also left much to be desired. Six hours for an empty 50m² apartment that was already in good condition seems excessive, and we expected a more efficient service.
In conclusion, based on our experience, we cannot recommend SpicAndSpan.pt, especially considering the premium price we paid. We hoped for a thorough and professional cleaning service but were left with a disappointing experience and the additional task of cleaning up ourselves.
29 september 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Dear Claire,
Thank you for your review.
We regret to learn about your experience; however, despite multiple attempts, we have been unable to establish communication with you to address your concerns. Timely communication is crucial in resolving issues to our customers' satisfaction.
Regarding the oversight in the cleaning tasks, we want to emphasize that we had requested specific photos, including those of wall-stains, to provide a more accurate assessment. This information is vital for the cleaners to adequately prepare for your unique needs. Unfortunately, we did not received any of the requested photos, and it's important to note that, had we received them, we would have been able to advise that the walls required painting, not cleaning.
We acknowledge that your expectations were not met, and we understand the inconvenience caused. It's essential to highlight that, as per our terms and conditions, providing photos serves as proof for addressing customer concerns. We had also shared proof from the cleaners in our last email, but unfortunately, we received no response.
While we consistently strive to resolve issues for all our customers, effective communication and evidence play a crucial role in this process. If you have further feedback or if you decide to share additional information, even after the standard time frame, please don't hesitate to reach out. We are more than willing to assist.
Thank you for your understanding.
Best regards,
Teresa is amazing
Teresa was very good at her job and very thorough.
The service from start to finish was professional and I thoroughly recommend.
27 september 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with Teresa and our service. We appreciate your recommendation!
Reliable, communicative, and convenience
If you want reliability, affordable, and convenience, then Spic and Span is a great option. My only reason I didn't give 5 stars is because it was hit or miss with the quality of cleaners.
28 augusti 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for your feedback and for choosing Spic and Span. We appreciate your kind words about our reliability, affordability, and convenience. We're sorry to hear about the inconsistency in cleaner quality, and we take your comments seriously. Your feedback helps us improve our service, and we'll work to ensure a more consistent experience in the future
Very thorough and attentive.
31 augusti 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for your feedback! We're delighted to hear that you found our service to be very thorough and attentive. Your satisfaction is our priority, and we look forward to serving you again in the future!
Great Clean
The lady was very nice and respectful. The cleaning was nice and I will definitely use this company again.
30 augusti 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for your wonderful 5-star review! We're delighted to hear that everything was done to your satisfaction. We appreciate your feedback and look forward to serving you again soon.
The service was excellent
The service was excellent. I will continue to book for cleaning.
10 augusti 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you very much for your kind words! We're thrilled to hear that you found our service excellent. We look forward to serving you again for your cleaning needs. Your satisfaction is our top priority, and we're grateful for the opportunity to continue providing you with great service. If you have any specific feedback or suggestions, please feel free to share – we're always striving to improve and exceed your expectations. Thank you for choosing us!
Fantastic service !
Fantastic service !! Our cleaner always does such a great job of cleaning the house even when we’re away. Would highly recommend.
8 augusti 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you so much for the fantastic review :)
i find the service to be very average…
i find the service to be very average and therefore overpriced. i was under the impression that i am hiring a professional cleaning company but what i got was a very regular cleaning service that could have costed me half the amout i paid had i hired an individual.
4 augusti 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
We regret to learn about this situation. Kindly be aware that you scheduled a BASIC last-minute cleaning service, which is priced higher due to its booking within 48/24 hours prior to the service.
As a BASIC cleaning, it encompasses fundamental tasks such as vacuuming, mopping, and dust removal – essentially focused on essential cleaning aspects.
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for your wonderful 5-star review! We're delighted to hear that everything was done to your satisfaction. We appreciate your feedback and look forward to serving you again soon.
Thank you for awesome service.
1 augusti 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for the wonderful 5-star review!
We're delighted to hear that everything was done to your satisfaction. We appreciate your feedback and look forward to serving you again soon.
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for the wonderful 5-star review!
We're delighted to hear that everything was done to your satisfaction. We appreciate your feedback and look forward to serving you again soon.
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for the wonderful 5-star review!
We're delighted to hear that everything was done to your satisfaction. We appreciate your feedback and look forward to serving you again soon.
Amazing and friendly service.
23 juli 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for the wonderful 5-star review!
We're delighted to hear that everything was done to your satisfaction. We appreciate your feedback and look forward to serving you again soon.
Very professional service
Three cleaners came who all worked really hard for over two hours. Flat was extremely clean afterwards. They were very professional and friendly. Booking was easy as was payment.
10 juli 2023
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Dear Customer,
Thank you for the wonderful 5-star review! We're thrilled to know that your cleaners did an excellent job and that you found the process of booking and payment seamless. Looking forward to facilitating more services for you in the future.
Best Regards,
SPIC AND SPAN. Team
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for your wonderful 5-star review! We're delighted to hear that everything was done to your satisfaction. We appreciate your feedback and look forward to serving you again soon.
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for your wonderful 5-star review! We're delighted to hear that everything was done to your satisfaction. We appreciate your feedback and look forward to serving you again soon.
Svar från SPIC AND SPAN. Home & Office Cleaning (Portugal)
Thank you for your wonderful 5-star review! We're delighted to hear that everything was done to your satisfaction. We appreciate your feedback and look forward to serving you again soon.
Best,
SPIC AND SPAN. Team
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