Sparkly Maid Omdömen 

My experience with Sparkly Maid was TERRIBLE. The staff acted unprofessionally, and the service did not meet my expectations. I was very disappointed with how everything was handled. Based on my experience, I would not recommend this company and encourage others to do their research before hiring them.

It is not always easy to find a cleaning company you can depend on, however, I have found Sparkly Maid to be dependable in all aspects. The employees are friendly, and respectful of your personal property. They also pay close attention to the small details that many other cleaning services miss. Coming home to a clean house without the hassle of trying to do it yourself was wonderful! I would certainly recommend Sparkly Maid to friends and family👌🏻😄

Where do I start? Oh well! The job made at my place was mediocre. I asked for a refund and they agreed to give me $150 and I agreed. From there calls and texts (several) back and forth about: yes, we need to verify your address and this and that for the immediate refund. Until I was asked to delete a reviewed that I made about how this company zero communication skills work but not really. The owner is very aggressive. She didn’t even know that refund was for that amount. She is actually crazy: calling me bully, telling me to stop harrasing them, saying that I was crazy to ask for full refund which I never asked for. I deeply regret wasting my money with these horrible, classless, obnoxious characters. Do not hire this company at all if you live in Chicago. They have other bad reviews with very serious accusations and the reputation really follows their mediocre business.

I had an absolutely awful experience with Sparkly Maids. I paid for there move out special which has a extensive checklist attached to it. First off, the cleaner had set my A/C to 55 and left it. 55 in the Texas summer! And mind you no one is currently living there, I had moved out. By the grace of god they did not break my A/C unit. Now onto the actual cleaning, they did not. My home was still dirty, the kitchen and bathrooms were not moped at all. They did not wipe down the walls. Only half the windows had been dusted or cleaned. Every single one of my ceiling fans was still dusty, and there were cobwebs still in the corners of the ceiling. The oven and oven hood still had grease on them. All of these are items on there checklist. To make matters worse they had charged me an additional 4 hours on top of the move out price. I called, and demanded either a reclean or a refund as there guarantee states they do. They said they would send someone out and they would be there between 2:30 and 3:30. At 4:00 no one had arrived. I called again and demanded a refund at this point and was told "We don't do that."... IT IS LITERALY STATED ON YOUR GUARANTEE! After arguing with them for hours the manager said to me "I can issue a refund for the additional 4 hours we charged you, but it will be coming out of my own paycheck." Yes they tried to guilt trip me after not doing the job I paid them for.

Also Janeth if you are reading this and your boss did actually try to deduct that from your paycheck, go find a workers rights lawyer because that's illegal.

To anyone thinking of hiring this service, DON'T! They are unprofessional, unqualified, rude and will at most break your A/C, and at least run up your electricity bill.

Did a wonderful job cleaning our house. Polite and professional.

I don’t usually leave reviews, but I feel like people should be careful here.

Before choosing Sparkly Maid, I strongly recommend asking for proper documentation and making sure everything checks out. It’s important to have peace of mind when letting a company into your space, and I didn’t feel that level of reassurance here.

Take your time, ask the right questions, and don’t rely on what you see at first glance.

Easy to book and reschedule when needed - text communication with quick responses and friendly service. Would 100% recommend this service.

Sharay cleaned my studio apartment amazingly, came on time and was very friendly.

Excellent platform. I can tell the developers had paid atention to detail.

I have used Sparkly Maid for over a year and it is always a 10/10 service. Amelia did my most recent clean and everything was excellent. I also appreciative their friendly, communicative and helpful customer service every time. I will be a long time customer!

Michell was very nice and did a great job cleaning. Went above and beyond to deep clean the apartment

Dilcia did a phenomenal job - thank you!

Hi my cleaner Dilcia did a great job cleaning today. Highly recommended.

We love Sparkly Maid! Super nice cleaners, responsive to scheduling, easy to work with

Scheduling and communication is easy and staff is very responsive. Cleaners are all extremely capable, detailed and do an excellent job. Most recently we had Tania and the outcome was five stars as usual. Thanks Sparkly Maid.

Easy to work with. All the cleaners have done a great job. Fair price.

We have used Sparkly Maid a number of times now and could not be more pleased with their service. The experience from start to finish is quick- scheduling and payment is easy. They were quick to reach out and clarify things- the customer service is wonderful. Most of all, we could not be happier with their services. The house looks so clean, smells good and they even fold the paper towels and toilet paper super cute like in a hotel. We really appreciate the attention to detail and will continue to use Sparkly Maid for all our cleaning needs!

Sharay was incredible! I have such a busy work schedule, and having her come once a week to keep my place in order is a god send. She is super detailed in everything she does and her products smell so good for days. Can’t thank Sparkly Maid enough!

Wendy did an amazing job cleaning my apartment! She was super thorough, professional, and fast. My kitchen and bathroom have never looked better — everything smells fresh and sparkles now. She was also really friendly and respectful of my space, which I really appreciated. I’d definitely recommend her to anyone looking for a deep clean or just regular upkeep. Thank you, Wendy!

update:
I can’t recommend this cleaning service enough! Laura and her team did an amazing job on my apartment — everything was spotless, fresh, and organized in a way that made me feel so at ease in my space. As a Latina-owned business, there’s such a strong sense of care, professionalism, and pride in their work. Laura made me feel completely comfortable from the start, and the whole experience felt warm and trustworthy. Plus, it’s super affordable for the quality of service you get. I’ll definitely be booking again. Thank you, Laura!
-(my real name is emily.)

The entire process was very smooth. The cleaner did a great job. The communication was great. Great service.