Sparkle.io Omdömen 13

I spent days testing Sparkle’s free plan to verify my email list. The free tier worked reasonably well, so I decided to upgrade to the Business plan at $59.95/month – over $700 a year. I was ready to pay.

Then the problems started.

The upgrade page on their site is broken. No matter what I tried – different browsers, different devices – the payment form wouldn't work. There was no cursor, no way to enter my details. I was literally unable to give them my money.

I contacted customer support. The response time was two minutes per message. A two-minute delay for every single sentence. The agent offered basic troubleshooting (clear cache, use incognito, press the tab key) – none of it worked.

Then, mid-conversation, they stopped responding entirely. I sat there waiting. Nothing.

This is the level of support you get when you're trying to spend over $700 a year with them. If their payment system is this broken and their support team vanishes when you need help, what happens when you have a real issue with your email campaigns?

I took my $700 elsewhere. There are plenty of competitors who actually want your business.

Avoid Sparkle.io. The product might work, but if you can't sign up and their support disappears, none of that matters.

great profuct!

Sparkle has been great for us. The tool is very user friendly. Shan is quick to respond and gives us recommendations and best practices frequently to ensure we're maximizing our usage. I highly recommend Sparkle!

Good for very early stage startups. It's a product which has been built keeping adoption at front.

This tool makes the outbound email easier. it provides email verification, warmup email and campaign setup all in one plac. Only thing that can be improved is the better onboarding for new users. Possibly a quick product tour.

I had an amazing experience using sparkle. The email verification accuracy is top notch. If you want an email verification that allows you to test before payment sparkle it is!

The tool is absolutely the best! I used it for email campaigns and verification. I used lots of tools, the majority of them land in spam, but Sparkle helps me land emails in the inbox.

The setup is super easy, I like the UX and Pricing is super fair

10/5 Great Platform. Well, not sure if I remember using the platform, but I get 3 free months for this review, so I'm sure I'll get to know it.

Sparkle.io is a great platform for email campaigns, especially if you’re looking to reach your target market effectively. After a few tweaks and improvements—particularly in the inbox—we’ve seen an increase in leads. Their team is also very responsive and supportive when it comes to feedback and suggestions.

The only reason I’m not giving it a full five stars is the lack of a follow-up email campaign feature. Once that’s added, it would be an even more powerful and complete platform.

We use Sparkle.io for our email marketing, and their team runs our campaigns on our behalf. The flexibility with the DWY plan and their support are amazing! A great partner for sure.

As a cold email outreach tool, it's a very raw product. Mailings are sent without issue, but there is no data on replies or bounces. Most importantly, replies are not displayed in the service's inbox. Even worse, many emails with the status "email opened" are actually bounces. Support is slow and unhelpful. They answer with general phrases, and their AI bot is more helpful. I asked for a refund and have not received a response yet. Not recommended.