Spada Clothing Omdömen 132

TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have gloves, boots , jacket and trousers. I'm an old git so like to stay warm and dry, this product provides. Occasionally if caught in a thunderstorm I have had slight seepage in my gentleman parts... Se mer

Betygsatt 5 av 5 stjärnor

Website easy to navigate, choices are vast, straightforward to get to the jacket I was after (to view) and then purchase! Simple and quick to clear the selected basket, and payment was slick and e... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

I really like the Spada Pilgrim boots I bought a few months ago, look good and nice grey colour, good levels of protection, waterproof and comfortable with an easy off side zip. Only issue, got very w... Se mer

Betygsatt 5 av 5 stjärnor

The gear is great good quality and comfy. Sent out in a timely manner only issue was with the delivery provider chosen did not deliver my parcel when specified. Maybe in the future dont use DPD as the... Se mer

Företaget har svarat

Företagsinformation

  1. Klädbutik
  2. Butik med motorcykeltillbehör

Skrivet av företaget

Spada began over 30 years ago and is a motorcycle clothing and accessories brand dedicated to delivering top notch gear for riders, whether they're navigating the open road on a motorcycle or conquering trails on a mountain bike. Our extensive range of products is meticulously designed with the rider in mind, ensuring both safety and style. Each item in our MOTO collection is CE certified, reflecting our unwavering commitment to quality and safety standards. At Spada, we understand the importance of protective gear that not only meets rigorous safety criteria but also looks great on and off the bike. From helmets and jackets to gloves and boots, every piece is engineered to provide your protection and comfort that is readily available to all riders, from seasoned veterans to newcomers. Join the Spada community and gear up with confidence.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

132 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Should of bought two pairs!!

Great fitting MTB shorts at fabulous price, wish I bought another pair, fab wicking properties.

26 september 2025
Logotyp för Spada Clothing

Svar från Spada Clothing

Hi William

We are happy to hear you are pleased with your order!

- The Spada Team

Betygsatt 5 av 5 stjärnor

Good kit, good service = good company

The equipment is good quality. When I returned an order due to a sizing issue, the customer service team was very helpful and responsive.

29 september 2025
Omdöme utan inbjudan
Logotyp för Spada Clothing

Svar från Spada Clothing

Hi Brendan,

We are happy to hear you was pleased with the service and products provided.

Let us know if you require anything further.

- The Spada Team

Betygsatt 1 av 5 stjärnor

I ordered an item on line

I ordered an item on line. The item was too small so returned it. I then received a phone call from them to say I had raised a charge back. I dont even know what that is. I told them I hadn't and provided proof of posting. This was the 30th July. Still no refund 20th Sept and no communication back. The item is over £150. Really not happy. No money and no jacket. I wouldn't shop on linecwith them again.

29 juli 2025
Omdöme utan inbjudan
Logotyp för Spada Clothing

Svar från Spada Clothing

Good morning Catherine. I am sorry to hear this. A chargeback is when you open a case through your bank. We are unable to process a refund until the case is closed as you may then receive duplicate funds. I have looked today and can see this has now been closed. A refund will be processed today and you will receive the funds back into your bank account between 5-10 working days. Again, apologies for the inconvenience.

- Spada team

Betygsatt 5 av 5 stjärnor

Mtb top

Great service great prices great quality products

27 augusti 2025
Logotyp för Spada Clothing

Svar från Spada Clothing

Hi,

Thanks so much for your kind words! We’re delighted you are happy with your products.

Kind regards,
- The Spada Team

Betygsatt 5 av 5 stjärnor

I’m super happy with my purchases and…

I’m super happy with my purchases and 100% worth buying I’m happy and I will be buying products for this store again

27 augusti 2025
Logotyp för Spada Clothing

Svar från Spada Clothing

Hi Jakub,

Thanks so much for your kind words! We’re delighted you are happy with your products.

Kind regards,
- The Spada Team

Betygsatt 5 av 5 stjärnor

Great product I have a lovely padded

Great product I have a lovely padded. Jacket . I was helping by Cameron Evan’s great guy to deal with so helpful . I need jeans so will be ordering them when I can afford it . Thanks for everything. Great company to deal with . 💯 % I’d recommend

28 augusti 2025
Omdöme utan inbjudan
Logotyp för Spada Clothing

Svar från Spada Clothing

Hi Colin,

Thank you for your review! We’re so glad you're happy with your Airforce 1 jacket and that Cameron was able to help – we’ll pass on your kind words to him. We look forward to helping you again when you’re ready for those jeans!

Kind regards,
- The Spada Team

Betygsatt 1 av 5 stjärnor

Shocking customer service

Had to send the jacket back to exchange for a larger size the customer service is shocking they won’t discuss the order you have to email them then you still don’t get a reply. I’ve sent the jacket back they received it and I still don’t know what’s happening a week later 😔

29 juli 2025
Logotyp för Spada Clothing

Svar från Spada Clothing

Hi Zara,
We're sorry to hear about your experience. I have ran this by our customer service team who have already reach out to your previously and a replacement was already processed for you.

Please check your inbox or junk and spam folders in case any emails have ended there. Please look our for the arrival of your replacement and do reach out to us via email if you're still having some issues.

Thank you,
- The Spada Team

Betygsatt 5 av 5 stjärnor

Excellent

Excellent!, exactly what was described. Well described and very good quality. Will be using again.

28 juli 2025
Logotyp för Spada Clothing

Svar från Spada Clothing

Thanks for the great review! We’re glad the product matched your expectations and that you’re happy with the quality. We look forward to gearing you up again soon.

– The Spada Team

Betygsatt 5 av 5 stjärnor

Blade Hoodie

I emailed a question regarding a possible purchase, the reply received was almost immediate which impressed me so much I simply had to order from them. Goods arrived next day and was exactly what I wanted. The blade hoodie is high quality with protection in all the right places yet is also quite casual and no one would suspect you had just got off a bike. I will be watching this company with a view to buying other goods in the future. Service at its best

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Spada Clothing

Svar från Spada Clothing

Thanks for the fantastic review! We’re so pleased our quick reply helped you make your decision, and even happier to hear the Blade hoodie is exactly what you were looking for. The Blade Hoodie is an all time all year round favourite.

We really appreciate your support and look forward to helping you find your next piece of kit. Ride safe!

- Spada Team

Betygsatt 5 av 5 stjärnor

Hoodie …

Great product I found the same cheaper on another site emailed Spada who price matched no issues

29 juli 2025
Logotyp för Spada Clothing

Svar från Spada Clothing

Thank you Mr Nash,
We're glad you're happy with our customer service. We appreciate your support. Ride Safe!

- The Spada Team

Betygsatt 1 av 5 stjärnor

Spada Visor problems

I have had my Spada Hellion for about 6 months and need to fit a new visor, there were no instructions in the box.
I contacted Spada and their so called customer service advised me to pry off a cover with a flat screwdriver and this would expose a screw to remove the visor.
I followed the instructions and the cover broke into several pieces and guess what, no screw to remove the visor. So I am left with a new visor that cant be fitted and a helmet that is useless because of the broken cover. Spadas response to this was to offer me a new cover and for me to rebuild the damaged helmet. Impossible because the cover damaged the helmet where it supposedly clips into. So I am left with a damaged helmet and Spada dont care one jot about this. i will never buy from this company again. Customer service is pathetic and i suggest that their staff need some sort of product training before the give the wrong advice out again.

24 juli 2025
Omdöme utan inbjudan
Logotyp för Spada Clothing

Svar från Spada Clothing

Hi,

We’re sorry to hear about your experience and frustration, that’s never what we want for any of our customers. Our team did try to assist and sent out a replacement part free of charge. If the helmet is still available and can be sent to us, we’d be happy to take a look and see if it can be repaired safely.

We’re here to help if you’d like to revisit this.

Thank you,
The Spada Team

Betygsatt 5 av 5 stjärnor

Outstanding Service

I ordered a bomber jacket and a new helmet from this supplier and they both came within two days of the order,The bomber jacket fitted perfectly,But the helmet was just a little too small,I ordered a medium size helmet and it was just a little tight, I contacted the supplier by phone and they sent me an email with the return address and I sent it back to change it for a large size which came back the next day and now also fits perfectly I will be ordering the gloves next as I think the quality of the products is very good,The service was outstanding thank you for your quick response kind regards
Mr C ❤️👍👌

28 juli 2025
Logotyp för Spada Clothing

Svar från Spada Clothing

Thanks so much for the detailed review, we really appreciate you taking the time to share your experience.

We’re glad to hear the bomber jacket was a perfect fit and that we could get the helmet sorted quickly for you. It’s great to know the return process was smooth and the large size hit the mark. That kind of feedback means a lot to us!

Thanks again for your trust in Spada gear, we look forward to getting those gloves to you next. Ride safe!

Betygsatt 5 av 5 stjärnor

Jacket on time

Jacket on time, & I trust in spada gear as it's just always top quality never disappoints ❗👍

28 juli 2025
Logotyp för Spada Clothing

Svar från Spada Clothing

Hi Mark,
Thanks for the great review! We’re really glad to hear your jacket arrived on time and that you continue to trust Spada gear, that kind of loyalty means everything to us.

Regards,
Zakia

Betygsatt 5 av 5 stjärnor

This is the MTB jacket I’ve owned

This is the MTB jacket I’ve owned. Fit is just right and quality is excellent

28 juli 2025
Logotyp för Spada Clothing

Svar från Spada Clothing

Hi Jonathan,
We’re glad to hear the jacket’s a perfect fit and living up to your expectations in quality, that’s exactly what we aim for.

Enjoy the rides, and thanks again for choosing Spada!

Betygsatt 5 av 5 stjärnor

THIS IS SPADA!!!

Excellent product ,good prices and very good customer service. I just wish the suppliers of spada in south wales had more options and the larger sizes to try on.

28 juli 2025
Logotyp för Spada Clothing

Svar från Spada Clothing

Thank you for your amazing review!

We're really glad you're happy with the product, prices, and service, that means a lot to the whole team.
We hear you on the sizing and stock availability in South Wales and it’s something we’re always working on with our retailers, so we appreciate the feedback.

Thanks again for the support, and ride safe out there!

Betygsatt 1 av 5 stjärnor

Bought hoodie from a retailer

Bought one of their hoodies from a retailer a month ago. Came of my bike on Wednesday at around 20mph down a hill and my left arm is now minus several layers of skin. £120 wasted on a completely sub par product (for the speed I came off your hoodie should have easily held up based on your ratings). I have your chameleon sp18 helmet and now looking elsewhere for another as I have lost faith in your safety rated items

23 juli 2025
Omdöme utan inbjudan
Logotyp för Spada Clothing

Svar från Spada Clothing

Hi Nick,
We’re really sorry to hear about your experience and we hope you're healing well.

As per our conversation on the phone, we're awaiting images from yourself so we can investigate this further and help find a solution.

Regards,
Spada Team

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