Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I don't know who's behind this racket but they have been operating for years in London. They just seem to steal from people with absolute impunity make's me wonder who's behind this. You pay upfront t... Se mer

Betygsatt 1 av 5 stjärnor

DO NOT USE! SCAMMERS! Disgusting scammers. They post faked property listings way below market value to trick users into signing up and paying for their "service". What's the service, you ask? Refus... Se mer

Betygsatt 1 av 5 stjärnor

This company should be investigated Gumtree should stop allowing them to do fake adverts for housing. They have dumped hundreds if not thousands of people with their scamming program I believe some... Se mer

Betygsatt 1 av 5 stjärnor

Terrible business model from a customer's perspective Even if it works, they ask you pay £79 (at the lowest) upfront, the properties listed are pretty cheap in fairness, but after readin... Se mer

1,5

Mycket dålig

TrustScore 1.5 av 5

146 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,5

Alla omdömen

(146)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Waste of time and Money

Even when pay and sign up, you will still get automated replies coercing you to pay and sign up again when you want to view a property, like today I saw ad by them on Gumtree ,contacted them to view, they say I have to sign up and pay £79, but I already have, they decide which viewings for you telling you not to discuss any other properties with Barretts landlords, he himself started handing out list of other properties but they need a guarantor and £5000 to move in, the other place in Askew Road was oily with creasy 2 sets of steps to get to the most hellish, mice infested, tiny loft space for extortionate rent, I'm not here to tell lies, I have actually been economical just to warn others not to waste their money with this company, you can do it yourself.im very very disappointed with Spacelet, I feel cheated and duped and conned .

6 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sounded like scammers

I called these agents to view a property. Their answer was that they will send me a link to subscribe and pay a £80 fee in order to get to view their properties. I just hung up as this sounded like a scam. Do not fall into such a trap and encourage these malpractices that I'm almost certain are illegal!

2 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst experience ever

Worst experience ever, it’s a scam, I was really hoping I would get a nice place as they promised on the website but it was really Disappointed, it’s a completely SCAM dont ever sign up for this, 79£ not really good service, good luck to you finding a place, spacelet 👎🏼👎🏼👎🏼😡

8 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is everything that's wrong…

This company is everything that's wrong with society and contributing to the housing crisis... As soon as they get your £80 joining fee then you will get treated like dirt. The rooms they advertise don't exist and the ones which do exist are not the same price as they originally claim. It seems that the few good reviews they have received are from a small minority of people who happened to get treated okay, but the odds are Spacelet will treat you like scum as soon as they get your money and you will have to find another place to rent on your own anyway even after paying

15 februari 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I don't understand all the bad reviews…

I don't understand all the bad reviews as I found a place shortly after registering. The staff were really helpful and I had at least 2 viewings a day for a couple of weeks until I found the right place. If your looking for something fancy this is not the place but it's great for affordable studios. I would definitely recommend.

15 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

"I advise you"

"I advise you not to use this property company as they are scammers. They use third-party agencies and provide an inferior service. I wasted my time and money trying to rent one of the properties shown on their website. They misled me by telling me the tenant would choose someone, but the property didn't even exist. They created false rules to keep me engaged. Avoid them at all costs."Do not use these scammers

8 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammers who take illegal measures

Spacelet charges fees to view properties. In the UK, charging tenants for this service is considered illegal.
According to the law, it is prohibited for landlords or agents to impose a fee for the service of property viewing, as the act of viewing is an integral part of the tenancy-granting process.

23 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely scammers

Absolutely scammers
After you pay the money
You'll not find anything
They have fake adverts and you can notice by their poor quality pictures

16 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unprofessional

Unprofessional, Nasty and discriminitive customer service advisor. First time ever contacting the company I simple rang up to enquire about a property and ended up with That silly customer advisor saying ‘spacelets doesn’t want to help people like you’ slammed the phone and blocked my number. Throughout the interaction she extremely rude.

1 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely scam:

Absolutely scam:
They took my £80 and they dont even find a room. They even reply to your email. They will not even give your refund. They are bloody scam dont use them.

20 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam agency

Scam agency.

After more than a month since I signed up with this scam agency I had one viewing for something over my budget but the third party agency who showed the place in case was asking 6 months in advance payment which spacelet "forgot" to mention on their website.

When I told to the lady who is answering the phones about the bad reviews on the trust pilot she said: everyone can write everything these days.

I m a membership AG8651 with a Wishlist on their website as they requested and nothing happened for more than a month. Scam

Update: everyone who got scammed by the Spacelet can call their banks and got the payments back, the bank will easily help against these scammers. This is what I've done. They will try to scare you with the terms and condition you accepted it, the banks says it's not working. Good luck everyone. :)

11 oktober 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I ended up finding a nice self…

I ended up finding a nice self contained studio in a nice area after a roughly a month and in a nice area. I had to pay six months in advance so that I can get it quick otherwise someone else would have taken it. I give it 4 stars though because of the properties I’ve seen before getting my studio. Although I like the studio I’m in, I didn’t really feel at ease when I saw the other properties and as if I was a landlord, I wouldn’t want others to live in such and such properties like I saw. Just either looking too cramped dirty or with a weird outlook with a bed close to the ceiling and the place is dirty but the price was £1,500. I have seen calm/good studios but others are just not liveable for anyone to be in. Apart from that, I appreciate their service as I am in self contained studio I’m satisfied with in a good are too.

13 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t waste your money

Totally unreliable. They don’t listen to the requirements you need for a property and send you to look at dirty rooms. The rooms they send you through the Bartlett Group are fine but the staff they send to show you the property are so RUDE. They never send you to view the rooms you request to see even though they are available on the website. Please save your time and your money. Would give them 0 stars if possible

10 oktober 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Total scam don’t use it

You can never rent a flat here. It’s just a waste of time trusting this website. They pretend to have contacted the landlords but there will never be any progress in your application. The website usually shows 403 error, I wondered why I hadn’t spotted these weird flaws that other property finder platforms do not have and had wasted more than two months and 79 pounds. They strictly forbid my cousin from contacting them on my behalf since I could not reach them, seems like they fear legal investigations!

6 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please do yourself a favour and try…

Please do yourself a favour and try avoid them, they do more damage than anything.
They use a third party agency (Bartlett group) for viewings leading to misunderstandings and miscommunication all the time.
They lie quite openly about the condition of the paces you're sent to see.
If you want to use them ask for photos first as they will happily send you to a whole different place from what you applied for.
I'm also pretty sure that most of the properties on their website are there to attract people to use them. They themselves are not managing agents of anything.
There's more to say, but trust me when I tell you not to interact with them.
You'll only be out of £ and time.
J

27 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fraudsters

Scam, do not pay the fee they ask. Studios they offer require 6 months payments ahead and so on..
Just well organised fraud.

26 september 2023
Omdöme utan inbjudan

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